……..asa

I had a terrible experience with Agoda. I booked a hotel for one night, and when I arrived, the hotel said they don’t deal with Agoda and refused to check me in. I immediately contacted Agoda support, but they didn’t help me until the next day. Later, they falsely claimed that I didn’t show up, which is completely untrue. Agoda refused to refund me or take any responsibility for their partner’s mistake. Very poor customer service and unreliable communication. I will never book through Agoda again.