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What’s New Version 3.13.0
What's New
Manage Maintenance and Camera Live View Sessions Requests directly from the HandyApp.
Support two new roles: Control Room Manager and Installer Tier 2.
Support LightSYS Air (from ver. 3.5) Low Power Mode, complying with specific NFA2P backup operation and sleep mode requirements.
Ability to Arm with Tamper.
Added support for "Alarm Device Failure" control.
Description
RISCO Group's HandyApp includes a practical set of tools to assist you while installing RISCO Group’s intrusion systems. With HandyApp, you can extend product warranties, gain direct access to installation manuals, increase your efficiency, reduce your installation times, and scan for Stars to be redeemed for business rewards!
· Activate product warranties on the day of installation to maximize warranty periods for an additional year!
· Utilize a practical set of marketing and installation tools while you work.
· Share product brochures and videos with current and prospective customers to increase sales potential.
· Receive assistance as you need it, from installation manuals to FAQs.
· Contact Support with a single tap.
· Scan the QR codes on RISCO products to earn Stars as part of the RISCO Stars Partners Program; redeem Stars for rewards intended to boost your business!
Accessibility
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Version history 25 versions
Build 884445792v3.13.02026-04-15 07:04:18
What's New
Manage Maintenance and Camera Live View Sessions Requests directly from the HandyApp.
Support two new roles: Control Room Manager and Installer Tier 2.
Support LightSYS Air (from ver. 3.5) Low Power Mode, complying with specific NFA2P backup operation and sleep mode requirements.
Ability to Arm with Tamper.
Added support for "Alarm Device Failure" control.
Build 881821760v3.12.02026-01-27 07:04:01
Support for wireless device signal level testing
Performance improvements
Bug fixes
Build 880153803v3.11.02025-12-01 09:52:35
bug fixes
Build 879026401v3.10.12025-10-21 01:27:12
Added arm/disarm for system and partitions
Added viewing troubles
Added GSM / IP diagnostics
Build 877814961v3.10.02025-09-10 16:52:19
What’s New in HandyApp 3.10 We’ve introduced powerful tools to make installation and servicing even easier:
· Walk Test – Run a system walk test directly from the app, with live results and a countdown timer for greater control.
· Service Mode – Activate or stop service mode straight from HandyApp, enabling users to replace detector batteries with ease.
· Set Clock – Update the panel’s date and time directly via the app, with simple digital or analogue options.
These features are designed to reduce time on site, minimise errors, and give installers direct access to essential system functions – all in one place.
Build 876094751v3.9.02025-08-11 11:06:40
What’s New
Added support for RISCO’s new 2-Way Wireless Slim Shock & Contact detector
Improved Configurator’s connection time to LightSYS Air over Wi-Fi
Performance enhancements
Bug fixes
Build 875598922v3.8.02025-06-17 06:47:42
Full Support for WL I/O Expander (RW132IO4000A; 868MHz) for LightSYS Air
The Configurator now offers full support for the WL I/O Expander with LightSYS Air. You can add, view, edit, and delete the expander’s configuration directly within the tool."
Build 873306472v3.7.02025-03-23 09:10:25
What’s New:
* Performance improvements
* Bug fixes
Build 871166678v3.6.02024-12-18 18:31:09
* Configurator—support of LightSYS Air Audio Settings via a text-to-speech tool
* Support of the new wireless LuNAR FireWatch, smoke, heat, and PIR detector
* Performance enhancements
* Bug fixes
Build 867480845v3.5.02024-07-16 11:26:40
Some improvements and bug fixing
Build 866066668v3.4.02024-05-22 18:30:02
RISCO is thrilled to announce the release of Version 3.4.0 for the HandyApp.
This update include the connection between the HandyApp and the new RISCO marketing website.
In addition we have upgraded RISCO new calculator for the LightSYS+, which now allows you to add products manually, without scanning the product's QR code
Build 863640438v3.3.02024-02-14 09:32:29
Announcing Version 3.3 for HandyApp, featuring the latest addition: the LightSYS+ Calculator. This new tool empowers you to meticulously plan installations, calculating power consumption and navigating limitations of our cutting-edge panel. With an innovative design and advanced functionality, our Power Calculator ensures thorough installation planning down to the finest details.
Build 861751327v3.2.22023-11-28 03:15:58
Introducing Version 3.2 for the HandyApp. This update brings a combination of significant new features and bug fixes, to enhance your experience:
Video Doorbell on HandyApp: Allowing easy and fast configuration of the new Video Doorbell directly from the HandyApp, for a fast and easy installation.
Bug Fixes: Our development team has addressed various bugs, leading to improved app stability and performance.
Build 861480872v3.2.12023-11-15 07:01:42
Introducing Version 3.2 for the HandyApp. This update brings a combination of significant new features and bug fixes, to enhance your experience:
Video Doorbell on HandyApp: Allowing easy and fast configuration of the new Video Doorbell directly from the HandyApp, for a fast and easy installation.
Bug Fixes: Our development team has addressed various bugs, leading to improved app stability and performance.
Build 861269282v3.2.02023-11-08 10:17:20
Introducing Version 3.2 for the HandyApp. This update brings a combination of significant new features and bug fixes, to enhance your experience:
Video Doorbell on HandyApp: Allowing easy and fast configuration of the new Video Doorbell directly from the HandyApp, for a fast and easy installation.
Bug Fixes: Our development team has addressed various bugs, leading to improved app stability and performance.
Build 859182635v3.1.02023-08-21 05:37:41
We are pleased to announce the release of Version 3.10. This update brings a combination of significant new features and bug fixes, to enhance your experience:
Bug Fixes: Our development team has addressed various bugs, leading to improved app stability and performance.
Fully Renewed Star Platform: Introducing a robust platform tailored for installers working with the HandyApp. With this update, managers gain the ability to oversee employees, invite them to join the company's Stars program and collect their Stars. In addition, we have added the ability to view our vast reward catalog and to redeem rewards directly from the app. You can also view full scan history and follow your tier progress.
Build 857684706v3.0.12023-06-12 03:39:26
Configurator (in Beta testing) – Installer can program remotely WiComm Pro and Agility 4
Performance improvement
Bug fixes
Build 855262631v3.0.02023-03-05 08:06:31
· Configurator (in Beta testing) – Installer can program remotely WiComm Pro and Agility 4
· Support Slovak Language
· Support Delete Account
· Performance improvement
· Bug fixes
Build 849118269v2.7.02022-05-16 06:07:03
Relaunching the RISCO stars program - Registration to the Stars program and collecting stars is now available directly from the app
Resetting PIN code for LightSYS Plus panel
New App branding and Improvements for UI
Other Minor fixes and improvements
Build 838419647v2.6.02020-10-30 11:53:47
Bug fixes and updates
Build 837013353v2.5.02020-07-29 07:08:24
The RISCO Stars and the RISCO Training portal is undergoing an upgrade. This version supports the RISCO Stars and University programs during this transitional period.
Build 835213850v2.3.02020-03-31 10:36:54
Bug fixes.
Build 833057407v2.2.0.32019-10-27 13:48:09
Receive service push notifications
Bug fixes
Build 831279838v2.0.5.12019-06-04 07:02:15
Unified Labels Support
Build 828869618v2.0.2.172018-10-10 11:40:11
RISCO University
o Access to the RISCO Training Kits
o Access to your completed Training Certificates
RISCO Stars for Benelux
Selection between Dutch or French languages for Belgium users
Network optimization improvement
No pricing data captured yet — comparisons appear once the app has paid storefronts or in-app purchases.
Availability 1 of 1 storefronts
| Region | Language | Price | Ratings | Avg | Version |
|---|---|---|---|---|---|
| US | en-US | Free | 3 | 5.0 | 3.13.0 |
Change log 28 changes · US
✎
releaseNotes updated
What's New
Manage Maintenance and Camera Live View Sessions Requests directly from the HandyApp.
Support two new roles: Control Room Manager and Instal
✎
description updated
RISCO Group's HandyApp includes a practical set of tools to assist you while installing RISCO Group’s intrusion systems. With HandyApp, you can extend product w
✎
name updated
HandyApp
◆
Version 3.13.0 released
What's New
Manage Maintenance and Camera Live View Sessions Requests directly from the HandyApp.
Support two new roles: Control Room Manager and Installer Tier 2.
Support LightSYS Air (from ver. 3.5) Low Power Mode, complying w
◆
Version 3.12.0 released
Support for wireless device signal level testing
Performance improvements
Bug fixes
◆
Version 3.11.0 released
bug fixes
◆
Version 3.10.1 released
Added arm/disarm for system and partitions
Added viewing troubles
Added GSM / IP diagnostics
◆
Version 3.10.0 released
What’s New in HandyApp 3.10 We’ve introduced powerful tools to make installation and servicing even easier:
· Walk Test – Run a system walk test directly from the app, with live results and a countdown timer for greater control.
· Service
◆
Version 3.9.0 released
What’s New
Added support for RISCO’s new 2-Way Wireless Slim Shock & Contact detector
Improved Configurator’s connection time to LightSYS Air over Wi-Fi
Performance enhancements
Bug fixes
◆
Version 3.8.0 released
Full Support for WL I/O Expander (RW132IO4000A; 868MHz) for LightSYS Air
The Configurator now offers full support for the WL I/O Expander with LightSYS Air. You can add, view, edit, and delete the expander’s configuration directly within th
◆
Version 3.7.0 released
What’s New:
* Performance improvements
* Bug fixes
◆
Version 3.6.0 released
* Configurator—support of LightSYS Air Audio Settings via a text-to-speech tool
* Support of the new wireless LuNAR FireWatch, smoke, heat, and PIR detector
* Performance enhancements
* Bug fixes
◆
Version 3.5.0 released
Some improvements and bug fixing
◆
Version 3.4.0 released
RISCO is thrilled to announce the release of Version 3.4.0 for the HandyApp.
This update include the connection between the HandyApp and the new RISCO marketing website.
In addition we have upgraded RISCO new calculator for the LightSYS+,
◆
Version 3.3.0 released
Announcing Version 3.3 for HandyApp, featuring the latest addition: the LightSYS+ Calculator. This new tool empowers you to meticulously plan installations, calculating power consumption and navigating limitations of our cutting-edge panel
◆
Version 3.2.2 released
Introducing Version 3.2 for the HandyApp. This update brings a combination of significant new features and bug fixes, to enhance your experience:
Video Doorbell on HandyApp: Allowing easy and fast configuration of the new Video Doorbell di
◆
Version 3.2.1 released
Introducing Version 3.2 for the HandyApp. This update brings a combination of significant new features and bug fixes, to enhance your experience:
Video Doorbell on HandyApp: Allowing easy and fast configuration of the new Video Doorbell di
◆
Version 3.2.0 released
Introducing Version 3.2 for the HandyApp. This update brings a combination of significant new features and bug fixes, to enhance your experience:
Video Doorbell on HandyApp: Allowing easy and fast configuration of the new Video Doorbell d
◆
Version 3.1.0 released
We are pleased to announce the release of Version 3.10. This update brings a combination of significant new features and bug fixes, to enhance your experience:
Bug Fixes: Our development team has addressed various bugs, leading to improved
◆
Version 3.0.1 released
Configurator (in Beta testing) – Installer can program remotely WiComm Pro and Agility 4
Performance improvement
Bug fixes
◆
Version 3.0.0 released
· Configurator (in Beta testing) – Installer can program remotely WiComm Pro and Agility 4
· Support Slovak Language
· Support Delete Account
· Performance improvement
· Bug fixes
◆
Version 2.7.0 released
Relaunching the RISCO stars program - Registration to the Stars program and collecting stars is now available directly from the app
Resetting PIN code for LightSYS Plus panel
New App branding and Improvements for UI
Other Minor fixes and im
◆
Version 2.6.0 released
Bug fixes and updates
◆
Version 2.5.0 released
The RISCO Stars and the RISCO Training portal is undergoing an upgrade. This version supports the RISCO Stars and University programs during this transitional period.
◆
Version 2.3.0 released
Bug fixes.
◆
Version 2.2.0.3 released
Receive service push notifications
Bug fixes
◆
Version 2.0.5.1 released
Unified Labels Support
◆
Version 2.0.2.17 released
RISCO University
o Access to the RISCO Training Kits
o Access to your completed Training Certificates
RISCO Stars for Benelux
Selection between Dutch or French languages for Belgium users
Network optimization improvement