Valley Strong Mobile Banking

For the last week and a half, the app has not let me log in to my account on my phone. This is so inconvenient as I rely on this app for many reasons. I have deleted the app and then waited 24 hours and put it back on my phone without success. It tells me an error occurred and to try again later. I have not been able to log in. Thank goodness I can see it on my iPad, but I prefer to see it on my phone.

I just purchased the regular shares for valley strong and i want to log in on the app but i can’t because I don’t have a account or member number and the check i have is from my college i need either the member number or account one to access the app quicker?

The date format used to be incorrect at the beginning of each month, but I could open the calendar and correct it. Now, it is always always defaulting to D/M/Y, and the calendar won’t open at all. Now, the only way I can correct the format is to open Single Transfer, manually switch to Multiple Transfer, and then switch to Single again. It is a real hassle and should not be happening. Please fix!

Visited the branch in Visalia to open a new checking and savings account. The gentleman that helped me today was amazing. Made everything simple. Easy. And even got my funds transferred from my other credit union without a hitch. Sign up through the app was simple and straightforward. No glitches. no hang ups. I can see my accounts and I was even able to seamlessly link my other credit union account for easy transfer. Now just time to start saving with valley strong! A minor request I’d say to the dev team for IOS the app name just says “Data Mobile” ….. any way to change the app name to

I love the Mobil service. It saves a lot of time, money and is safer than having to drive to my credit union every time I need to see what’s going on.

At the beginning I had to write this long sentence when depositing through mobile: “For remote deposit at Valley Strong only.” It’s too long. So, I was happy the day I had to deposit more than one because it didn’t ask me for the sentence. I though, “Wow! That’s progress!” But now we’re back to the sentence. Why?

Within the past week there has been multiple times where it won’t let me login. It would give me an infinite loading screen. There is no issues with my internet since I’m able to login to other banking apps. This is a big dealbreaker for me and if it isn’t fixed I will be leaving this bank and joining Strata

I deleted and re-downloaded this app after it keeps saying “something went wrong while attempting to send last request. Please try again later.” All im trying to do is log Into my bank account and check my balance and it keeps saying that even now. Please fix it😒 this is so unprofessional 👎🏽 0 stars

Always crashing have to delete and re download annoying

As Kern Schools DataMobile o had no problems with the app. Now that it has changed to Valley Strong DataMobile it wont even open. It worked for a week or 2, then it would open but woukd not show my Dashboard or accounts, etc. My name showed and Deposit Checks would open. Now the app won’t even start. Doesn’t even open the log-in page. How could it be this bad?

After having the app for a couple years I feel like it’s always broken. Kern is a rather large county. You think you’d take the time to make a app worth using. Instead it’s always being “updated” only to have something else not work. Honestly if I hadn’t been given a Kern schools account as a child I would have chosen a better credit union.

The remote check deposit function does not work well. The images my phone takes if the check look great, but the datamobile app seems to reduce the quality for upload, probably to reduce the file size, but the images it uploads to the bank are very poor quality, and the bank is rejecting them as illegible. They need to fix this.

Anyone know how to use this app on Apple Watch I have it downloaded and it says I have to add a account to the view list but I don’t see an opening for that on my app on my phone

I checked my balance information and there appeared to be more money in my checking account than I remembered. But quickly looking over the transaction history it seemed to check out. I even told my family members that I had more money than expected. So now it’s about a week later and I check the app and see that I have almost no money in my checking!!! About $400 is missing. I look back at the transactions to see what happened. The original amount where my transactions were taken away from changed. So...I am deleting this app. It cannot be trusted or provide accurate information. This is a jo

Frustration. I’ve set my info up in this app several times, and it’s like it’s a brand new app every time I try to open it again later. And the fun part is, every time I try to get back into my account later, it locks my account because I have to request a new temporary password. More hassle than it’s worth, unfortunately, so I’ll be deleting.

This new upgrade has been a terrible experience which customer service has been no help & pretty much told me I am using the mobile app incorrectly when taking pictures. The remote deposit feature has not worked for us since the upgrade. Spoke with someone tonight that said I need to take the picture manually since a lot of them members are having success that way. Why have an auto capture feature when it doesn’t allow it to be recognized. So now we have to hover over the check for at least 30 seconds before a screen appears to even allow the option to manually capture the image. Been a long t

I really do not understand this app redesign. Why was this necessary? Yes there are a few new options, that’s great, but why could those have not been added to the old app design? The old app was modern, easy, and clean. It’s like someone sat in room and thought “how can we make this app look cheesy and dated, and how can we complicate it?”

Ok so at least now you don't have to go through all those ridiculous questions every time you long in. But what happened to the in app calendar and calculator? I found those pretty useful. Also on my iPad it only loads sideways. Annoying.. The only improvement I can see is that it's easier to load previous months transactions. If something's not broke, don't fix it.

After installation and log in the account , turn off and turn your phone back on. It takes about 5 seconds to load the account. The interface is excellent and can see and search several months of transactions. Very easy and comprehensive. Thank you for the major update . Even the website is excellent with numerous new options such as category etc .

The interface seems nice and the options seem good, but the new update is ridiculously SLOW. I have yet to actually get it to open the account tab to be able to view my checking account. It just sits there loading. Also it defaulted my work number to my sms verification number and I am unable to change that in settings or remove my work number. So now I can’t log in unless I have my work phone on me. Why did you try to fix what wasn’t broken? The previous version was great, if I wanted full access to everything I would use the website, not the mobile app.