TATSERV

TATSERV is the official CRM and HRMS mobile application of TPM Guru Private Limited, designed to streamline field operations, workforce management, and customer relationship management for engineers, sales representatives, managers, and support teams. Built as the mobile companion to the TATSERV platform, the app enables employees to stay connected, productive, and informed from anywhere. Whether working on customer sites, managing service requests, tracking sales activities, or handling HR processes, users can access critical business functions directly from their mobile devices. Key Features: • Service Ticket Management * View, update, and manage support tickets in real time * Track ticket status, priorities, and customer interactions * Capture updates, notes, and service reports on-site • Lead & Sales Management * Manage sales leads and opportunities * Track customer meetings, follow-ups, and activities * Monitor sales pipelines and business development progress • Attendance & Workforce Tracking * GPS-based attendance and geofence-enabled check-in/check-out * Live field employee location tracking * Route and visit monitoring for field teams • HRMS Functions * Leave requests and approvals * Overtime management * Reimbursement submissions and tracking * Holiday calendars and employee information access • Team Collaboration * Real-time notifications and updates * Task tracking and workflow approvals • Secure Access * Role-based access control * Secure authentication and enterprise-grade data protection TATSERV helps organizations improve operational efficiency, increase workforce visibility, streamline HR processes, and deliver better customer service through a unified mobile platform. Note: This application is intended for authorized employees and users of TPM Guru Private Limited and its associated clients. Login credentials are required to access app features.