Essence Personal Chauffeur

Essence is the all-in-one dispatch platform built for private hire and executive chauffeur businesses. OPERATORS Manage your entire operation from the palm of your hand. View live driver locations on the map, assign bookings in seconds, and track every job from pickup to drop-off. Create and edit bookings with automatic fare calculation — including airport meet & greet, late-night surcharges, vehicle upgrades, and fixed-route pricing. Invite new drivers and customers with unique codes, send invoices, and manage tariffs to match your exact pricing structure. DRIVERS Receive assigned jobs instantly and work through each stage with a single tap — on route, arrived, passenger on board, and completed. Navigate directly from the app and message customers about their ride. Toggle online or offline to share your location with the dispatcher in real time. RIDERS Book a ride in seconds with UK address autocomplete and instant fare quotes. Choose your vehicle type, add flight numbers, luggage details, and special instructions. Track your driver's progress, message them directly, and manage your upcoming rides — including editing or cancelling up to 48 hours before pickup. KEY FEATURES • Live driver tracking map for operators • Automatic fare quotes with fixed-route and mileage-based pricing • Role-based access — one app for operators, drivers, and riders • In-app messaging between drivers and customers • Driver document management and verification • Repeat bookings and PDF invoice sharing • Dark mode support • Built for UK private hire businesses