RescueLink EMS

Rescue Link EMS connects every link in the emergency care chain—from the moment a call comes in to the moment a patient follows up with their provider. Built for EMS crews, hospitals, agency administrators, and the patients they serve, Rescue Link is a complete operations management platform designed to move information as fast as the people using it. Whether you're a paramedic responding to a 911 call, a hospital preparing for an incoming patient, an admin managing a fleet, or a patient looking for your records, Rescue Link gives you a secure, real-time connection to the people and information that matter most. WHAT RESCUE LINK DOES Real-Time Dispatch & Fleet Tracking Send the closest available unit, monitor every vehicle on a live map, and keep dispatch and crews in sync from call to clear. Hospital Pre-Notification Give receiving facilities a heads-up before the ambulance arrives. Share patient condition, ETA, and key clinical details so emergency departments are ready at the door. Nationwide Provider Communication HIPAA-compliant messaging connects EMS, hospitals, and ancillary medical personnel across agencies and across the country—no more phone tag, no more lost faxes. Patient Portal with QR Code Access Patients and family members can quickly access records, sign forms electronically, and stay informed during and after care. A simple QR scan opens the door to a connected experience. Real-Time Insurance Eligibility Powered by our partner Stedi, eligibility checks happen in seconds—not days—so billing starts cleaner and patients get clarity sooner. Electronic Form Signatures Capture signatures for consent, refusal, HIPAA, and billing right on the device. No paperwork, no scanning, no delays. Employee Scheduling Build shifts, manage time-off, and keep your roster running smoothly with scheduling tools designed for the realities of EMS staffing. Agency & External Provider Communication Coordinate with mutual aid partners, transport services, home health, and care teams beyond your agency walls. Family Communication Keep loved ones informed with secure updates so families aren't left in the dark during the most stressful moments. BUILT FOR HEALTHCARE FROM DAY ONE HIPAA-compliant messaging and data handling NEMSIS 3.5 reporting CAD integrations with leading EPCR vendors. Multi-tenant architecture—ready for single agencies, regional networks, and nationwide operations WHO IT'S FOR EMTs, paramedics, and field crews Hospital and ancillary medical staff EMS agency administrators and operations teams Patients and their families WHY RESCUE LINK Most EMS tools solve one problem. Rescue Link connects them all. Real-time eligibility, electronic signatures, patient portals, and HIPAA-compliant messaging come standard—not as add-ons. The platform is built multi-tenant from day one, so your agency can start small and scale nationwide without changing systems. Every second matters. Every record matters. Every person in the chain matters. Download Rescue Link EMS and connect your team, your partners, and your patients on a platform built for the way modern emergency medicine actually works.