FlowNect

Flownect keeps your team connected and your operations moving — now with a unified communication flow, a more flexible calling experience, and optimized device permissions. NEW • Minimize active calls into a floating banner to navigate the app while on a call • Manage active job chats inline inside your main conversations list while a job is in progress • Access a simplified photo picker that attaches images without requesting broad gallery permissions FOR BUSINESS OWNERS • Manage and search your contact directory with more accurate labels and search filters • Load workforce rosters and profiles more stably in production builds FOR FIELD TEAMS • Connect with your organization through a single consolidated company contact instead of a fragmented coworker list • View active job details, participant updates, and unread badges in real time inside team chats IMPROVEMENTS • Save message images directly to your device gallery using write-only permission compliance • Send messages and upload attachments with enhanced network transmission reliability • Resolve stuck loading spinners on chat image previews immediately • General calling, messaging, and navigation stability improvements Thank you for using Flownect. Questions or feedback? Reach out to your account team.

Flownect keeps your business line and messages working reliably — with clearer calls, richer messaging, and fewer missed connections after the app has been idle. NEW • Hear a ringback tone when you place an outbound business call so you know the line is connecting • See a full-screen incoming call screen on Android when a business call arrives while the app is in the background • Preview, share, and save images in SMS and chat conversations • Start a new SMS from a unified contact search in Flow Mobile FOR OFFICE / DISPATCH STAFF • See clearer caller names on incoming and active business calls when the contact is known • Get a clear message when phone features require a company number purchased from Flownect web FOR FIELD TEAMS • Open and share photos from message threads without leaving the conversation IMPROVEMENTS • Stay reachable for business calls longer with automatic voice session refresh before credentials expire • Recover pending incoming calls more reliably when returning to the app from the background • More dependable sign-in when your session refreshes in the background • Smoother image sending and viewing in SMS with improved media access • General stability and performance improvements for calls and messaging Thank you for using Flownect. Questions or feedback? Reach out to your account team.

Flownect helps you recognize who is calling — with clearer names across calls, history, and recordings, plus smarter contact management. NEW • See client, workforce, and contact names on incoming calls — not just phone numbers • Browse call history and voice recordings with resolved caller names and roles • Manage contacts with multiple phone numbers — add, label, and remove numbers from one record • Link an unknown number to an existing contact instead of creating duplicates FOR OFFICE / DISPATCH STAFF • Identify callers faster in call history, recordings, and voicemail lists • Edit Contact Center contacts on the go, including linking numbers to people you already know IMPROVEMENTS • Stay signed in longer with more dependable session refresh • Sign out cleanly when your session can no longer be renewed • General stability and performance improvements Thank you for using Flownect. Questions or feedback? Reach out to your account team.

Flownect connects your office and field teams — with team voice calls between web and mobile, online status, and smarter job scheduling. NEW • Place and receive in-app team voice calls between Flownect web and the mobile app • Field workforce on paired devices can receive and answer team calls with push notifications • See online, busy, or offline status for coworkers and workforce before you call • Call workforce and coworkers from internal messages on mobile • Manage job scheduling — create jobs without an upfront event, add or reschedule visits, and view jobs with their events • See Contact Center contacts with clients, team members, and admins resolved in one place • Tap push notifications to open the right screen — including the messages tab when a new text arrives FOR OFFICE / DISPATCH STAFF • Call field staff from Flownect web or mobile and know when they are available to answer • Toggle Active or Inactive agent status when you need a break from business and team calls FOR FIELD TEAMS • Answer team voice calls from the office on your paired device — whether they call from Flownect web or mobile • Reach organization contacts with in-app voice calls from internal messages IMPROVEMENTS • Stop receiving notifications on a device after you sign out • Stay signed in longer with more dependable session refresh • Switch companies and see the correct phone number after accepting an invitation • More reliable team voice calls across multiple companies and fewer duplicate call connections on one device Thank you for using Flownect. Questions or feedback? Reach out to your account team.

Flownect keeps your team connected — with clearer calls, smarter contacts, and more flexibility in the field. NEW • See caller names instead of phone numbers on incoming and active business calls when the contact is known • Recognize clients and team members by name in SMS and internal contact lists • Start a missed job late from the job details screen when you arrive after the scheduled window • Start a missed job even without internet — your punch-in syncs when you are back online FOR OFFICE / DISPATCH STAFF • Clearer call screen with contact names and initials during business calls FOR FIELD TEAMS • Unified "Start Job" button on scheduled jobs for a clearer punch-in flow IMPROVEMENTS • Faster company switching for accounts linked to multiple companies • Fixed an issue on iPhone where team voice calls could take a long time to connect or fail to start • Improved call connection reliability when joining or receiving an in-app voice call • Keep your session active longer with more dependable automatic sign-in refresh • Clearer app state after signing out so your previous account data does not linger on the device Thank you for using Flownect. Questions or feedback? Reach out to your account team.

Critical fix for in-app voice calls. IMPROVEMENTS • Fixed an issue where voice calls would get stuck on "Preparing audio" in certain network conditions • Improved microphone activation reliability when starting calls • Enhanced audio connection handling for users on mobile networks with strict firewall settings This hotfix ensures more reliable call setup across different network environments. If you experienced call connection issues in version 0.5.0, this update resolves them. Thank you for using Flownect. Questions or feedback? Reach out to your account team.

Flownect keeps your team connected and your operations moving — now with calling and m essaging built right into the app. NEW • Make and receive business phone calls from your company line • Call teammates directly from internal messages — no phone number swapping • Send and receive SMS in real time, with read status updates • Review call history and listen to recorded calls when available FOR BUSINESS OWNERS • Create and schedule jobs from your phone, including date and time • Manage your workforce list, filters, and team details • Set your company timezone from Settings → Company Settings • Access clients and coverage areas faster from Quick Access FOR FIELD TEAMS • View jobs and timesheets based on your role • Track time with the timesheet calendar and activity logs • Stay in sync with your company through messages and calls IMPROVEMENTS • Smoother sign-in for Business and other account types • Clearer job creation flow with cancel confirmation and better navigation • More reliable messaging when you work with multiple companies • General stability and performance improvements Thank you for using Flownect. Questions or feedback? Reach out to your account team

• Authentication hotfix: resolved an issue affecting API Key login on devices without a linked user account • Session improvements: added a sign-out option and the ability to relink devices • Punch button enhancements: improved time tracking with timezone validation and expanded early punch flexibility • General stability improvements and bug fixes

This update introduces push notifications to improve real-time communication. • Receive instant notifications when new assignments are available • Notifications are delivered even when your device is locked • General improvements and performance enhancements

• Improved map view for better job location visibility • New feature: mark multiple tasks as completed at the same time • Added informational notice clarifying that the app is intended for individuals, employees, and contractors • General improvements and performance enhancements