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Lacevo App Support Center Welcome to the Lacevo App Support Center! We are here to help you make the most of your Lacevo experience. This page provides useful resources, troubleshooting tips, and contact details for any support you may need. Key Features of the Lacevo Smart App • Remote Pump Control Connect effortlessly via Bluetooth and manage your pump from your phone. Adjust settings, switch modes, and stay in control, anytime, anywhere. • Comfort, Your Way Adjust mode, intensity, and more for a pumping session that feels just right comfortable, effective, and made for you. • Pumping Insights Keep track of how often and how long you pump. Log your output for each session to give you a simple snapshot of your patterns, so it’s easier to stay on top of things. • Smart Milk Sensor & Alerts The pump’s built-in smart sensor works with the app to send you a notification when it’s time to finish your session, helping you avoid leakage and keep things hassle-free. • Real-Time Session Logging Log and track each pump session. Easily access detailed data from previous sessions to review and optimize your pumping schedule. • Pumping Reminders Never miss a pumping session again with our Reminders feature. Simply set personalized alerts to remind you when it’s time to pump, helping you maintain a consistent schedule and support your milk supply. Contact Support If you need assistance, have questions, or require additional help, our customer support team is here for you. We aim to provide support within 24-48 hours. • Phone Support: +1 844-452-2386 • Email Support: support@lacevo.com • Business Hours: Monday – Friday, 7 AM to 11 PM (UTC+8) Feedback and Suggestions • We value your feedback! If you have any suggestions or comments about how we can improve the Lacevo Smart App, please reach out to us at support@lacevo.com. Legal Information • For more details about our terms of use, privacy policy, and data handling practices, please refer to the Terms and Conditions and Privacy Policy sections within the app or visit our website. Additional Resources • User Guides & Tutorials: Available in the app’s help section to guide you through the features. • Community Forum: Join our online community on Instagram to share tips, experiences, and connect with other Lacevo users. Thank You for Choosing Lacevo! We’re here for you, supporting you every step of the way. If you need assistance or have any questions, don’t hesitate to reach out, we’re always happy to help you make motherhood your way.