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Optum

Your guide to a healthier you
US flag US
1 of 1 storefronts
Content in en-US
10.7k Ratings
4.4
★★★★
Age Rating
17+
Years
Developer
Language
EN
Size
203
MB

Information

Apple ID6504930082
Bundle IDcom.optum.mobile.optum
SellerSeller
Min iOS16.6
Min macOS13.5
Device familiesiphone
Released2024-07-15
Copyright© Optum, Inc
WebsiteLink ↗
Privacy policyLink ↗

Preview 1 platform

iPhone 8 images

iPhone screenshot
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What’s New Version 1.18.1

Bug fixes

Description

Personalized for you Optum knows that no two people are alike. That you and your health goals are unique. That’s why the Optum app is designed to be your go-to resource for staying on track with your individual health needs. • Convenient scheduling: Find the providers you’re looking for, from primary care physicians (PCPs) to specialists. Depending on your eligibility, you may see provider availability and make and manage appointments to get the care you need. • At your fingertips: Enjoy easy access to all your health information, important updates, and eligible benefits and programs, right from your home screen. • Help when you need it: Message, chat or call nurses and other caring professionals who can help you navigate your health care needs and questions. • Secure access: Feel confident knowing that the Optum app stores all your personal health data safely on your device. Easy access to your eligible benefits  Optum offers a variety of benefits and services, designed for what you need. You may have access to: Guided support: • A dedicated team of Care Guides, nurses, wellness coaches and specialists who can provide tailored assistance and clear, compassionate answers to your questions. • Timely help via chat or phone for finding a doctor, coordinating care, saving on prescriptions and navigating claims. • Expert guidance and personalized recommendations to help you maximize your benefits, manage your health and achieve your individual goals. Seamless health management: • Comprehensive care enabling you to easily access your electronic medical records, see test results, make and manage appointments and handle prescriptions from your device. • Secure messaging with your care team for help with scheduling, test results, refills and other health-related questions. The Optum app connects all the dots in your individual health care journey, providing you with the information you need when you need it. Enjoy peace of mind knowing that Optum is by your side, guiding you to the right care. Download the app today and take control of your health. This experience is provided at no additional cost as part of your health benefits or care you receive. This service should not be used for emergency or urgent care needs. In an emergency, call 911 or go to the nearest emergency room. The information provided through this service is for informational purposes only. The nurses cannot diagnose problems or recommend specific treatment and are not a substitute for your doctor’s care. Please discuss with your doctor how the information provided may be right for you. Your health information is kept confidential in accordance with the law. The service is not an insurance program and may be discontinued at any time. © 2024 Optum, Inc. All rights reserved. Optum® is a registered trademark of Optum, Inc. in the U.S. and other jurisdictions. All other brand or product names are trademarks or registered marks of the property of their respective owners. Optum is an equal opportunity employer.

Capabilities

Wallet

Accessibility

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Version history 25 versions

Build 887912865v1.18.12026-07-07 15:00:35
Bug fixes
Build 887650555v1.18.02026-07-02 19:01:03
Bug fixes
Build 886583716v1.17.12026-06-08 12:51:13
Faster access to help and provider calling in Optum Assistant Performance and reliability improvements Bug fixes
Build 885531686v1.17.02026-05-21 13:02:20
Faster access to help and provider calling in Optum Assistant​ Performance and reliability improvements
Build 884791566v1.16.02026-04-24 11:57:42
Optum Assistant conversations to remain active for 24 hours Made video appointment performance more reliable Resolved "backwards typing" issue in chat Fixed login bugs and crashes General bug fix and enhancements
Build 883736610v1.15.02026-03-26 14:27:34
Updated error messaging to be more clear Updated Optum Assistant proxy capabilities General bug fixes and enhancements
Build 882795599v1.14.02026-03-02 13:29:26
Updated unread message count Login bug fixes General bug fixes and enhancements
Build 880855020v1.13.02026-01-29 14:01:34
Simplify access to health records/summary Added Optum Perks Access Profile updates - sharing and accessibility Login crash fix Bug fix and general enhancements
Build 880771441v1.12.02025-12-19 15:36:31
•. Wi-Fi Proxy Error message fix •. Faster login process •. Chat enhancements •. Southern California appointment scheduling enhancements •. Guide Benefits updates •. Bug and Crash fixes
Build 880293004v1.11.22025-12-03 23:10:39
Bug fixes and performance improvements
Build 880147711v1.11.12025-12-01 14:24:51
Bug fixes and enhancements
Build 879888926v1.11.02025-11-25 16:48:20
•. Updated favorite and providers experience • Accessibility enhancements to login page • Additional Spanish Translations • Bug fixes
Build 879194538v1.10.02025-11-03 18:57:35
• Now you can mark your most trusted providers as favorites • Fixed bugs/usability errors including single sign on issues • Updated Font size adjustments to scale based on your accessibility • In app visual guide to ease onboarding • Added survey timing logic to make it simpler to answer at your leisure
Build 878746022v1.9.02025-10-10 22:54:12
Added Rx features allowing you to see and manage your list of medications, place orders through Optum home delivery, and track your shipments. Added a Switcher for applicable SoCal users to flip between Patient and Guide capabilities Bug Fixes including MyChart connection errors and proxy requests
Build 878157984v1.8.42025-09-16 12:47:31
Bug fixes and performance improvements
Build 878056733v1.8.32025-09-15 06:50:16
Bug fixes and improvements to: -analytics reporting to better understand and support our users. -tooling configuration to analyze user experience. -resolve self-sign up issue so users can finish the onboarding flow.
Build 877867428v1.8.22025-09-08 06:11:01
Bug fixes and performance improvements
Build 877670085v1.8.12025-08-29 15:23:04
Bug Fixes
Build 877623038v1.8.02025-08-28 17:51:20
Epic MyChart Notifications Added MyChart push alerts Smoother Logins Sign in quicker
Build 877018504v1.7.02025-08-13 06:16:00
*Access to view records from multiple Optum clinics with a single login—no need to switch accounts *Favoriting feature that lets you mark your doctor or facility as a favorite for easier scheduling *Quicker access to MyChart billing and insurance links from the new Health sub-tab in your profile *Direct scheduling for primary care providers and established patients in California *Push notifications for chat messages from your care team, even if the app is closed *Expanded proxy access to easily view health records for those in your care
Build 876035530v1.6.02025-07-03 15:18:19
*Easier registration and sign-in process *Push notifications for new chat messages *Bill pay feature that lets you pay bills right from the app *Enhanced find and schedule care experience Available updates and features vary based on eligibility.
Build 875175900v1.5.02025-06-04 13:02:32
*Hola! The app is now available in Spanish *Smarter links to get you exactly where you need to go *Improved design to make it easier to see and understand your health plan details *Bug fixes and performance improvements Available updates and features vary based on eligibility.
Build 874559839v1.4.22025-05-19 20:49:03
Bug fixes and enhancements
Build 874245139v1.4.02025-04-29 15:04:28
• Proxy access to view and manage loved ones' health records • Favorite providers for quicker access when scheduling care • Push notifications to help you stay on top of new activities and messages Available updates and features vary based on eligibility
Build 873619356v1.3.02025-04-07 20:37:40
• First-time walkthrough of key features • Request Care Guide support to find providers and schedule appointments • View co-pay and coinsurance details • Transparency in chat wait times and who’s replying

No pricing data captured yet — comparisons appear once the app has paid storefronts or in-app purchases.

Availability 1 of 1 storefronts

RegionLanguagePriceRatingsAvgVersion
US en-USFree10.7k4.41.18.1

Change log 29 changes · US

releaseNotes updated
Bug fixes
description updated
Personalized for you Optum knows that no two people are alike. That you and your health goals are unique. That’s why the Optum app is designed to be your go-to
subtitle updated
Your guide to a healthier you
name updated
Optum
Version 1.18.1 released
Bug fixes
Version 1.18.0 released
Bug fixes
Version 1.17.1 released
Faster access to help and provider calling in Optum Assistant Performance and reliability improvements Bug fixes
Version 1.17.0 released
Faster access to help and provider calling in Optum Assistant​ Performance and reliability improvements
Version 1.16.0 released
Optum Assistant conversations to remain active for 24 hours Made video appointment performance more reliable Resolved "backwards typing" issue in chat Fixed login bugs and crashes General bug fix and enhancements
Version 1.15.0 released
Updated error messaging to be more clear Updated Optum Assistant proxy capabilities General bug fixes and enhancements
Version 1.14.0 released
Updated unread message count Login bug fixes General bug fixes and enhancements
Version 1.13.0 released
Simplify access to health records/summary Added Optum Perks Access Profile updates - sharing and accessibility Login crash fix Bug fix and general enhancements
Version 1.12.0 released
•. Wi-Fi Proxy Error message fix •. Faster login process •. Chat enhancements •. Southern California appointment scheduling enhancements •. Guide Benefits updates •. Bug and Crash fixes
Version 1.11.2 released
Bug fixes and performance improvements
Version 1.11.1 released
Bug fixes and enhancements
Version 1.11.0 released
•. Updated favorite and providers experience • Accessibility enhancements to login page • Additional Spanish Translations • Bug fixes
Version 1.10.0 released
• Now you can mark your most trusted providers as favorites • Fixed bugs/usability errors including single sign on issues • Updated Font size adjustments to scale based on your accessibility • In app visual guide to ease onboarding • Added
Version 1.9.0 released
Added Rx features allowing you to see and manage your list of medications, place orders through Optum home delivery, and track your shipments. Added a Switcher for applicable SoCal users to flip between Patient and Guide capabilities Bug F
Version 1.8.4 released
Bug fixes and performance improvements
Version 1.8.3 released
Bug fixes and improvements to: -analytics reporting to better understand and support our users. -tooling configuration to analyze user experience. -resolve self-sign up issue so users can finish the onboarding flow.
Version 1.8.2 released
Bug fixes and performance improvements
Version 1.8.1 released
Bug Fixes
Version 1.8.0 released
Epic MyChart Notifications Added MyChart push alerts Smoother Logins Sign in quicker
Version 1.7.0 released
*Access to view records from multiple Optum clinics with a single login—no need to switch accounts *Favoriting feature that lets you mark your doctor or facility as a favorite for easier scheduling *Quicker access to MyChart billing and ins
Version 1.6.0 released
*Easier registration and sign-in process *Push notifications for new chat messages *Bill pay feature that lets you pay bills right from the app *Enhanced find and schedule care experience Available updates and features vary based on eligi
Version 1.5.0 released
*Hola! The app is now available in Spanish *Smarter links to get you exactly where you need to go *Improved design to make it easier to see and understand your health plan details *Bug fixes and performance improvements Available updates
Version 1.4.2 released
Bug fixes and enhancements
Version 1.4.0 released
• Proxy access to view and manage loved ones' health records • Favorite providers for quicker access when scheduling care • Push notifications to help you stay on top of new activities and messages Available updates and features vary base
Version 1.3.0 released
• First-time walkthrough of key features • Request Care Guide support to find providers and schedule appointments • View co-pay and coinsurance details • Transparency in chat wait times and who’s replying
expanded screenshot