Home › Business
Information
Preview 2 platforms
iPhone 5 images
iPad 1 image
What’s New Version 6.1.2
This update smooths out a few things:
- Signing in is easier. If you already have an account, we now guide you straight to it instead of leaving you stuck.
- Editing your location details is quicker - just tap your business at the top of the Profile screen.
- Plus some behind-the-scenes fixes to keep everything running smoothly.
Description
You run an independent venue. You know your regulars by name. You make better coffee, better food, better atmosphere than the chain down the road.
But the chain has the app. The loyalty card on every customer's phone. The menu that updates the moment a price changes. The polished system for collecting Google reviews. None of which you have the budget - or the IT department - to build yourself.
Candour changes that.
LOYALTY IN THEIR DIGITAL WALLET
A stamp card straight to their phone's wallet, sitting next to their boarding pass and bank card. When they walk past your door on a Tuesday lunchtime, your card surfaces on their lock screen. "Two more stamps for a free flat white." They weren't planning to come in. Now they are.
Independents running Digital Wallet loyalty see roughly 18% higher spend per visit from enrolled customers.
MORE 5-STAR REVIEWS, WITHOUT ASKING
Happy customers get a gentle nudge to your Google reviews page. Not begged, not bribed - asked once, at the moment they're glad they came in. Your rating climbs. Your search ranking climbs with it.
HONEST FEEDBACK BEFORE IT BECOMES A 1-STAR
The unhappy customer reaches you first - not Google, not Tripadvisor. A cold latte, a slow waiter, music too loud - a notification straight to your phone tonight. Fix it. Comp the next coffee. Save the review you'd never have seen coming.
YOUR MENUS, UPDATED IN SECONDS
Change a price, drop an item, swap breakfast for lunch - done in seconds, live on every table. Snap a photo of your existing menu and Candour builds the digital version for you. UK allergen labelling on every dish.
ONE-TAP WI-FI
The same tap that opens your menu connects the phone to your Wi-Fi. No password chalked on a board. No "what's the code?" fifty times a day.
WHY THIS WORKS WHEN EVERY OTHER QR CODE DOESN'T
A QR code on a table that just says "join our loyalty programme" gets ignored. So does "leave us a review". Customers don't tap codes that only ask them for something. They tap codes that give them something.
That's why Candour leads with what your customers actually want - the menu, the Wi-Fi. Once they've tapped, the loyalty card is offered, the review prompt finds the right moment, the private feedback channel stays open. The engine that grows your business runs quietly underneath a menu and a Wi-Fi connection - the two things every customer reaches for anyway.
The chains just lost their advantage.
MADE FOR INDEPENDENTS
Made for cafés, pubs, brunch spots, restaurants, bakeries, and bars. The independents who already make it better than the chain down the road. Now with the customer-relationship layer to match.
Effortless. App-free.
Terms of use: https://candour.app/terms
Privacy policy: https://candour.app/privacy
Capabilities
Wallet
Accessibility
ipadiphonemacrealityDevicetvoswatch
Version history 25 versions
Build 887557534v6.1.22026-06-28 22:54:50
This update smooths out a few things:
- Signing in is easier. If you already have an account, we now guide you straight to it instead of leaving you stuck.
- Editing your location details is quicker - just tap your business at the top of the Profile screen.
- Plus some behind-the-scenes fixes to keep everything running smoothly.
Build 887408051v6.1.12026-06-27 05:40:33
• Alfie, your AI feedback assistant, now reads your real feedback and answers properly — with instant, smoother replies.
• Clearer Profile labels for adding your Google Review and social links.
Build 885667828v6.12026-06-11 20:32:41
This update makes Candour faster and more reliable:
• Your menu now loads instantly - no waiting, even on slower connections
• More reliable photo uploads when building your menu
• A smoother loyalty sign-up for your customers
• Speed and stability improvements across the app
Need a hand getting set up? You can now book a demo with us, right from your profile.
Build 883066367v6.02026-05-03 16:49:12
Meet the new Candour.
One QR code on your tables now gives your customers more than ever - your menu, your Wi-Fi, your loyalty card, and a way to tell you what they think. Same app, same tap, much more to offer.
Here's what's new:
DIGITAL MENUS
Snap a photo of your existing menu and our AI turns it into a live digital menu in seconds. Run different menus for breakfast, lunch, and specials. Update prices from your phone.
WI-FI, ONE TAP
Your customers connect to your Wi-Fi without typing a password. One fewer question at the counter.
LOYALTY STAMP CARDS
Your own branded stamp cards that live on your customers' lock screens. Tiered rewards, expiry rules, and analytics on who keeps coming back.
IN-APP SHOP
Order branded QR table stands directly from the app. UK delivery.
A NEW LOOK
A redesigned customer experience - warmer, faster, and branded to your business.
Build 882796823v5.02026-02-27 04:42:44
Improved onboarding and authentication flow
Build 882485016v4.32026-02-19 12:27:30
You can now sign up with your business email
Build 876484561v4.22025-07-18 03:09:52
Improvements to the AI Insights
Build 874287605v4.12025-04-25 19:10:43
Various bug fixes and improvements
Build 874099259v4.02025-04-18 05:32:43
We've made Candour even better to help you easily capture and leverage customer feedback:
• Instant QR Codes: Effortlessly create a custom QR code directly within the app to share with customers, making feedback collection faster and simpler.
• Highlight Positivity: Only positive customer feedback is offered to be shared publicly. Encourage your happy customers to amplify their praise by leaving reviews on Google Maps, TripAdvisor, or by following you on Instagram and Facebook.
• Turn Dissatisfaction into Opportunity: Now dissatisfied customers can easily leave their contact details, allowing you to quickly address concerns and enhance customer satisfaction.
Build 873974404v3.32025-04-14 15:49:33
Improved onboarding experience
Build 873878760v3.22025-04-10 04:08:44
We've introduced a powerful new feature to help you turn negative experiences into positive ones:
Connect with Unhappy Customers: Now, when customers leave negative feedback, they have the option to request a direct follow-up from you. Enable this feature in your settings to start resolving issues quickly and personally, turning dissatisfied customers into loyal advocates.
Build 869699601v3.12024-10-14 15:28:52
- Design improvements
- Presents example of QR code tags
Build 869683777v3.02024-10-13 19:00:34
- Improvement to the overall experience
- Improvements to navigation
- Under the hood improvements
Build 869439641v2.32024-10-04 09:27:29
- Detailed insights are now generated to tell you what's going well, what needs improving and how to improve
Build 869236765v2.22024-09-24 19:32:19
- Improvements to the look and feel of the app
Build 869057775v2.12024-09-23 12:19:21
- Allowing for even smaller QR codes
- Various improvements to the feel of the app
Build 868886179v2.02024-09-15 12:18:15
- Allows for much smaller QR codes to be created.
- Whole days of suggestions can now be archived at once.
- Improved accessibility.
- Under the hood improvements.
Build 868463684v1.62024-08-26 01:11:46
Improved Sign Up flow
Build 868313290v1.52024-08-23 02:39:29
The time of each suggestion can now be shown.
The Feedback and Thank You screens have been improved.
Improvements to notifications.
Build 868439750v1.5.12024-08-23 10:43:41
Improved flow for adding a new business
Build 868270359v1.4.12024-08-19 00:21:52
Push notifications will now be sent when a new suggestion is received.
Many under the hood improvements.
Build 868171132v1.3.12024-08-13 15:57:48
Improvements to the AppClip experience
Build 868015971v1.32024-08-12 09:26:32
Created new About section
App can be downloaded from the Thank You screen
Build 867957273v1.22024-08-05 22:52:52
- When a user leaves positive feedback they will be offered links to share their thoughts publicly
Build 867844436v1.1.12024-07-30 19:05:03
Improved error handling when using Sign in with Apple to ensure accounts cannot be created without sign in.
Introduces new feature to recover an account which has been created without Apple Sign In.
If this issue effects you, your account can be accessed as follows:
- Sign in with Sign in with Apple
- Select `Setup business account`
- Only enter your `Business name` and `postcode`
- Select `Done`
Your Apple ID will now be associated with your existing business account.
No pricing data captured yet — comparisons appear once the app has paid storefronts or in-app purchases.
Availability 28 of 159 storefronts
| Region | Language | Price | Ratings | Avg | Version |
|---|---|---|---|---|---|
GB | en-GB | Free | 7 | 5.0 | 6.1.2 |
AT | de-DE | Free | 0 | — | 6.1.2 |
AU | en-AU | Free | 0 | — | 6.1.2 |
BE | en-GB | Free | 0 | — | 6.1.2 |
CA | en-CA | Free | 0 | — | 6.1.2 |
CH | de-CH | Free | 0 | — | 6.1.2 |
CY | en-GB | Free | 0 | — | 6.1.2 |
DE | de-DE | Free | 0 | — | 6.1.2 |
EE | en-GB | Free | 0 | — | 6.1.2 |
ES | es-ES | Free | 0 | — | 6.1.2 |
FR | fr-FR | Free | 0 | — | 6.1.2 |
HR | en-GB | Free | 0 | — | 6.1.2 |
IE | en-GB | Free | 0 | — | 6.1.2 |
IT | it | Free | 0 | — | 6.1.2 |
JP | ja | Free | 0 | — | 6.1.2 |
LT | en-GB | Free | 0 | — | 6.1.2 |
LU | en-GB | Free | 0 | — | 6.1.2 |
LV | en-GB | Free | 0 | — | 6.1.2 |
MT | en-GB | Free | 0 | — | 6.1.2 |
NL | nl | Free | 0 | — | 6.1.2 |
NZ | en-AU | Free | 0 | — | 6.1.2 |
PL | en-GB | Free | 0 | — | 6.1.2 |
PT | pt-PT | Free | 0 | — | 6.1.2 |
RS | en-GB | Free | 0 | — | 6.1.2 |
SE | sv | Free | 0 | — | 6.1.2 |
SI | en-GB | Free | 0 | — | 6.1.2 |
UA | en-GB | Free | 0 | — | 6.1.2 |
US | en-US | Free | 0 | — | 6.1.2 |
Not available in: AE, AF, AG, AI, AL, AM, AO, AR, AZ, BA, BB, BF, BH, BJ, BM, BO, BR, BS, BW, BY, BZ, CD, CG, CI, CL, CM, CN, CO, CR, CV, DM, DO, DZ, EC, EG, FJ, FM, GA, GD, GE, GH, GM, GT, GW, GY, HK, HN, ID, IL, IN, IQ, JM, JO, KE, KG, KN, KR, KW, KY, LA, LB, LC, LK, LR, LY, MA, MD, ME, MG, MK, ML, MO, MR, MS, MU, MV, MW, MX, MY, MZ, NA, NE, NG, NI, NP, NR, OM, PA, PE, PG, PH, PK, PW, PY, QA, RU, RW, SA, SB, SC, SG, SL, SN, SR, ST, SV, SZ, TC, TD, TH, TJ, TM, TN, TO, TR, TT, TW, TZ, UG, UY, UZ, VC, VE, VG, VN, VU, XK, YE, ZA, ZM, ZW
Change log 29 changes · US
✎
releaseNotes updated
This update smooths out a few things:
- Signing in is easier. If you already have an account, we now guide you straight to it instead of leaving you stuck.
- E
✎
description updated
You run an independent venue. You know your regulars by name. You make better coffee, better food, better atmosphere than the chain down the road.
But the chai
✎
subtitle updated
Turn walk-ins into regulars
✎
name updated
Candour
◆
Version 6.1.2 released
This update smooths out a few things:
- Signing in is easier. If you already have an account, we now guide you straight to it instead of leaving you stuck.
- Editing your location details is quicker - just tap your business at the top of t
◆
Version 6.1.1 released
• Alfie, your AI feedback assistant, now reads your real feedback and answers properly — with instant, smoother replies.
• Clearer Profile labels for adding your Google Review and social links.
◆
Version 6.1 released
This update makes Candour faster and more reliable:
• Your menu now loads instantly - no waiting, even on slower connections
• More reliable photo uploads when building your menu
• A smoother loyalty sign-up for your customers
• Speed and
◆
Version 6.0 released
Meet the new Candour.
One QR code on your tables now gives your customers more than ever - your menu, your Wi-Fi, your loyalty card, and a way to tell you what they think. Same app, same tap, much more to offer.
Here's what's new:
DIGITA
◆
Version 5.0 released
Improved onboarding and authentication flow
◆
Version 4.3 released
You can now sign up with your business email
◆
Version 4.2 released
Improvements to the AI Insights
◆
Version 4.1 released
Various bug fixes and improvements
◆
Version 4.0 released
We've made Candour even better to help you easily capture and leverage customer feedback:
• Instant QR Codes: Effortlessly create a custom QR code directly within the app to share with customers, making feedback collection faster and simpl
◆
Version 3.3 released
Improved onboarding experience
◆
Version 3.2 released
We've introduced a powerful new feature to help you turn negative experiences into positive ones:
Connect with Unhappy Customers: Now, when customers leave negative feedback, they have the option to request a direct follow-up from you. Ena
◆
Version 3.1 released
- Design improvements
- Presents example of QR code tags
◆
Version 3.0 released
- Improvement to the overall experience
- Improvements to navigation
- Under the hood improvements
◆
Version 2.3 released
- Detailed insights are now generated to tell you what's going well, what needs improving and how to improve
◆
Version 2.2 released
- Improvements to the look and feel of the app
◆
Version 2.1 released
- Allowing for even smaller QR codes
- Various improvements to the feel of the app
◆
Version 2.0 released
- Allows for much smaller QR codes to be created.
- Whole days of suggestions can now be archived at once.
- Improved accessibility.
- Under the hood improvements.
◆
Version 1.6 released
Improved Sign Up flow
◆
Version 1.5.1 released
Improved flow for adding a new business
◆
Version 1.5 released
The time of each suggestion can now be shown.
The Feedback and Thank You screens have been improved.
Improvements to notifications.
◆
Version 1.4.1 released
Push notifications will now be sent when a new suggestion is received.
Many under the hood improvements.
◆
Version 1.3.1 released
Improvements to the AppClip experience
◆
Version 1.3 released
Created new About section
App can be downloaded from the Thank You screen
◆
Version 1.2 released
- When a user leaves positive feedback they will be offered links to share their thoughts publicly
◆
Version 1.1.1 released
Improved error handling when using Sign in with Apple to ensure accounts cannot be created without sign in.
Introduces new feature to recover an account which has been created without Apple Sign In.
If this issue effects you, your account
GBen-GB
ATde-DE
AUen-AU
BEen-GB
CAen-CA
CHde-CH
CYen-GB
DEde-DE
EEen-GB
ESes-ES
FRfr-FR
HRen-GB
IEen-GB
ITit
JPja
LTen-GB
LUen-GB
LVen-GB
MTen-GB
NLnl
NZen-AU
PLen-GB
PTpt-PT
RSen-GB
SEsv
SIen-GB
UAen-GB
AENot Available
AFNot Available
AGNot Available
AINot Available
ALNot Available
AMNot Available
AONot Available
ARNot Available
AZNot Available
BANot Available
BBNot Available
BFNot Available
BHNot Available
BJNot Available
BMNot Available
BONot Available
BRNot Available
BSNot Available
BWNot Available
BYNot Available
BZNot Available
CDNot Available
CGNot Available
CINot Available
CLNot Available
CMNot Available
CNNot Available
CONot Available
CRNot Available
CVNot Available
DMNot Available
DONot Available
DZNot Available
ECNot Available
EGNot Available
FJNot Available
FMNot Available
GANot Available
GDNot Available
GENot Available
GHNot Available
GMNot Available
GTNot Available
GWNot Available
GYNot Available
HKNot Available
HNNot Available
IDNot Available
ILNot Available
INNot Available
IQNot Available
JMNot Available
JONot Available
KENot Available
KGNot Available
KNNot Available
KRNot Available
KWNot Available
KYNot Available
LANot Available
LBNot Available
LCNot Available
LKNot Available
LRNot Available
LYNot Available
MANot Available
MDNot Available
MENot Available
MGNot Available
MKNot Available
MLNot Available
MONot Available
MRNot Available
MSNot Available
MUNot Available
MVNot Available
MWNot Available
MXNot Available
MYNot Available
MZNot Available
NANot Available
NENot Available
NGNot Available
NINot Available
NPNot Available
NRNot Available
OMNot Available
PANot Available
PENot Available
PGNot Available
PHNot Available
PKNot Available
PWNot Available
PYNot Available
QANot Available
RUNot Available
RWNot Available
SANot Available
SBNot Available
SCNot Available
SGNot Available
SLNot Available
SNNot Available
SRNot Available
STNot Available
SVNot Available
SZNot Available
TCNot Available
TDNot Available
THNot Available
TJNot Available
TMNot Available
TNNot Available
TONot Available
TRNot Available
TTNot Available
TWNot Available
TZNot Available
UGNot Available
UYNot Available
UZNot Available
VCNot Available
VENot Available
VGNot Available
VNNot Available
VUNot Available
XKNot Available
YENot Available
ZANot Available
ZMNot Available
ZWNot Available