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1 of 100 storefronts
Content in en-GB
Content in en-GB
Information
Preview 2 platforms
iPhone 5 images
iPad 1 image
What’s New Version 7.8.0
Small bug fixes and enhancements to make your experience more enjoyable.
Description
The new Tesco Mobile app is here!
Whether you’re a pay monthly or pay as you go customer, our new app gives you all the useful features you need, exactly when you need them.
Think of it as your phone’s helpful companion. You can view your bills and usage, top up and manage your bundles, set safety buffers and check out your upgrade options. All of this is available instantly, any time of day or night — so there’s no need to visit our Phone Shops.
Still need additional support? No problem, our friendly customer services team are here to help. We’re available 7am – 11pm every day via secure in-app chat. Even if we’re not online, you can still drop us a message and we’ll respond as soon as we’re back.
Take a closer look at everything you can do on the app:
Pay monthly
• Manage all the mobile numbers on your account and choose your Family Perks
• Track your monthly data, minutes and texts and view your usage history
• Add more data and minutes, or change your monthly data
• Check when you can upgrade
• Add your Tesco.com / Clubcard details to your Tesco Mobile account
• Use your Clubcard vouchers towards paying your bill
• View your recent bills and charges, and manage your safety buffer
• Change your address
• Get answers to useful FAQs
• Chat with our customer care team via live in-app messaging
Pay as you go Essentials
• Check your top-up balance
• View your remaining allowance of data, minutes and texts
• Top up with a debit card, credit card, or Apple / Google Pay
• Add or change your current Essentials bundle
• Change your upcoming bundle.
• Stop your current bundle to turn off auto-renewal
• Chat with our customer care team via live in-app messaging
Please note: this app is for customers on pay monthly contracts and Pay as you go Essentials. If you’re using one of our older pay as you go tariffs, search for our Rocket Pack and Triple Credit app.
Accessibility
ipadiphonemacrealityDevicetvoswatch
Version history 25 versions
Build 886013181v7.8.02026-05-27 08:59:36
Small bug fixes and enhancements to make your experience more enjoyable.
Build 885032952v7.7.02026-05-05 09:33:02
Small bug fixes and enhancements to make your experience more enjoyable
Build 882756672v7.6.02026-03-03 10:03:28
For our Pay as you go Essentials customers
- Ability to top up using Apple Pay
- Ability to top up using Google Pay
For all our customers
- Small bug fixes and enhancements to make your experience more enjoyable
Build 881690141v7.5.02026-01-26 10:41:21
Small bug fixes and enhancements to make your experience more enjoyable.
Build 880519147v7.4.02025-12-12 18:45:21
Great news! Pay As You Go customers can now top up with vouchers. We’ve also resolved various bugs and enhanced app performance.
Build 880082032v7.3.12025-11-27 06:56:32
We’ve addressed several bugs and improved overall performance to make your app experience smoother.
Build 879728640v7.3.02025-11-14 06:28:23
We've made everything even more smooth and for our Pay As You Go customers, you can now link your Clubcard and obtain Clubcard points
Build 879140187v7.2.12025-10-23 06:56:31
Small bug fixes and enhancements to make your experience more enjoyable
Build 878363413v7.2.02025-09-25 10:09:01
This version of the app has the following new features:
For our Pay as you go Essentials customers
- Opt-in to Push Notifications
- Ability to reset your password
- Retrieve your username if you have forgotten it
- Easily renew your bundle if you've run out of credit
For all customers
- Small bug fixes and enhancements to make your experience more enjoyable
Build 878153275v7.1.02025-09-18 10:59:10
This version of the app has the following new features:
For our Pay as you go Essentials customers
- Opt-in to Push Notifications
- Ability to reset your password
- Retrieve your username if you have forgotten it
- Easily renew your bundle if you've run out of credit
For all customers
- Small bug fixes and enhancements to make your experience more enjoyable
Build 876592954v7.0.02025-07-24 09:38:19
A brand new version with new features to support Pay monthly and Pay as you go Essentials customers.
Build 873113166v6.40.02025-03-11 10:20:41
Improvements and bug fixes to make your experience better.
Build 872319906v6.37.12025-02-12 08:37:52
Improvements and bug fixes to make your experience better.
Build 871117502v6.37.02024-12-16 11:08:44
Improvements and bug fixes to make your experience better.
Build 870609598v6.36.02024-11-26 12:32:27
Improvements and bug fixes to make your experience better.
Build 869110067v6.35.12024-09-23 08:33:53
Improvements and bug fixes to make your experience better.
Build 868684222v6.35.02024-09-18 10:16:54
Rewards & Benefits:
- In a simple tap, you can see your rewards and benefits. Just tap on the 'Rewards' icon at the bottom right of the screen.
Security:
- Our app is now even more secure - enhanced protection with a 6 digit security PIN.
Build 867893779v6.34.02024-08-13 06:11:35
Improvements and bug fixes to make your experience better.
Build 867304217v6.33.02024-07-09 06:11:41
Improvements and bug fixes to make your experience better.
Build 866021061v6.32.02024-06-11 07:07:35
Improvements and bug fixes to make your experience better.
Build 865326821v6.31.02024-04-30 10:35:02
Rewards & Benefits:
In a simple tap, you can see your rewards and benefits. Just tap on the ‘Rewards’ icon at the bottom right of the screen.
Security:
Our app is now even more secure - enhanced protection with a 6 digit security PIN.
Build 865062081v6.30.02024-04-10 06:54:27
Improvements and bug fixes to make your experience better.
Build 864789131v6.29.12024-03-30 09:03:15
Improvements and bug fixes to make your experience better.
Build 863707696v6.29.02024-02-13 12:25:45
Improvements and bug fixes to make your experience better.
Build 862011681v6.28.02024-01-18 14:39:11
Improvements and bug fixes to make your experience better.
No pricing data captured yet — comparisons appear once the app has paid storefronts or in-app purchases.
Availability 1 of 100 storefronts
| Region | Language | Price | Ratings | Avg | Version |
|---|---|---|---|---|---|
| GB | en-GB | Free | 119.0k | 4.6 | 7.8.0 |
Not available in: AE, AF, AL, AM, AT, AU, AZ, BA, BE, BG, BH, BM, BN, BT, BY, CA, CH, CN, CY, CZ, DE, DK, EE, EG, ES, FI, FJ, FM, FR, GE, GR, HK, HR, HU, ID, IE, IL, IN, IQ, IS, IT, JO, JP, KG, KH, KR, KW, KZ, LA, LB, LK, LT, LU, LV, MD, ME, MK, MM, MN, MO, MR, MT, MV, MY, NL, NO, NP, NR, NZ, OM, PG, PH, PK, PL, PT, PW, QA, RO, RS, RU, SA, SB, SE, SG, SI, SK, TH, TJ, TM, TO, TR, TW, UA, UZ, VN, VU, XK, YE, ZA
Reviews 30 reviews · GB
★★★★★
Terrible
I’ve used Tesco pay as go for years this new system is terrible it’s not pay as you go it’s more a month to month contract. I’m forgetful so each month I get cut off, I don’t realise until I’m out and about. So I have no internet so no way to top up. Tesco used to send reminders and alerts to let you know credit had ran out but not now. So what happen in an emergency or if I breakdown I can’t use my phone I’m stuck as can’t top up unless I have internet
Pollyanna98762026-06-04
★★★★★
Top up by phone please
It’s very inconvenient to not be able to top up over the phone. If I run out of data, I cannot top up on mobile data, nor by phone. Meaning I either have to have WiFi (which is not always an option) or find someone kind enough to hotspot their data with me. Please fix this asap.
Ashruf Shaheen2026-06-03
★★★★★
Spot on
Never had a problem with my Tesco pay as you go £10 bundle.
Internet gets a little slack in summer time as I live at a seaside resort so many more people here.
I would like to set it as a direct debt but for some reason it won’t set up ?
But all in all a great service
Gilbert...:)2026-06-03
★★★★★
Wish they would change the voice mail instructions
Its 1986 .. change the voice mail intro i don’t need instructions for 3 minutes every time i try to retrieve a messages..now my phone seems to sends me a text version of what is being said so thank goodness never have to listen to it again.
Tala262026-06-01
★★★★★
No top-up without data/wifi
I was happy with Tesco Mobile top-up service (4444) but it’s all changed and now it’s impossible to top-up if you run out of credit. I will be changing my provider to one that enables top-up from an automated 24/7 phone line or app and doesn’t require credit to do so. Sorry Tesco Mobile but you’ve gone from better by one of the best to the distressingly worst provider.
Bagferrets2026-05-25
★★★★★
Went all the way down
The new Tesco Pay-As-You-Go system isn’t good.
Right now you have to pay for a ‘bundle’ every month otherwise your calls will be charged at a higher rate. Because you are effectively being forced to pay for a bundle monthly, I would hesitate to actually call the new Tesco system ‘Pay As You Go’.
Originally you could make a call without having to buy a bundle to avoid incurring higher charges.
:346ghu2026-05-22
★★★★★
Angry of Bracknell
I have recently travelled abroad twice outside of the EU I checked with Tesco prior to leaving and was advised that they could not offer a plan and had no advice
On the plane I switched data roaming off and airplane mode on
However upon arrival I received a text informing he I had used all my data and could not make calls or send texts
I have had an online chat which got me nowhere The operative told me that in the first occasion I used my data in 2nd April even though I received the message on the 1st of April and my calls were blocked from that date
I asked to escalate my complaint to someo
Angryof Bracknell2026-05-20
★★★★★
Development delivered too soon
1) I now can’t top up my iPhone if I am without WiFi or remaining credit so I have to keep checking
2) I have a Nokia back up and the loss of the basic top up using free text is a real pain
3) app delivered for delivery sake without fully resolving customer service issues
Keri Blue2026-05-12
★★★★★
This app is much better than the previous one
You can pay directly with apple pay and the credit goes directly to renewing the bundle.
Walter Trajano2026-05-09
★★★★★
Winnie
I pay as you go as a £10 too up last me a a month but every time I have to resign in, select my address put the card details in and then wait for ages for the bundle to upload. Sometimes I can’t log in, one month it took payment and didn’t reload says I don’t have an account. Have had to contact customer services on a number of occasions to sort things out which is a joy (NOT). Why did they have to change something that worked fine before?
this attempt 6th good enough!2026-05-04
★★★★★
Tesco mobile like O2 only better & cheaper
App is easy to use, so far all the family are on it at a fraction of the cost of O2. I know it’s the same network… so it’s O2’s loss. In store support was also excellent during the changeover
Chapperz2026-04-24
★★★★★
Nishanth
I have been using Tesco mobile for the past four years and everything was working fine. However, there was this instance when they have started cheating the customers by draining the mobile data while it was on mobile data for a short period of time and then charging me a huge amount on the additional data. Literally acting like robbers. Time to day good bye to Tesco mobile
Nishanther2026-04-22
★★★★★
Terrible. Just awful experience.
The app used to be good with clear bundles, special offers and club card points. However they have completely changed it and managed to rob me of £15 in the past month. I have no record of where the money has gone as there’s no payment history. I will be changing to a different network as soon as I can. This is after I had a separate issue last month with them cancelling a bundle and taking an additional £15 for the same bundle. I argued with them about this and got it refunded but I can’t be consistently having money taken from me for no reason with no proof. Sort it out Tesco mobile.
GMM242026-04-20
★★★★★
Topping up requires internet
There’s no option to top up without data unless you have there’s WiFi around that’s the problem.
Pigeon2472026-04-20
★★★★★
Not option to topup
I tried many times, but looks like THIS company doesn’t need customers. You need to put information to topup?? You need to register when I had no single email of Tesco, I don’t know even if I registered but not option to do it. Only I can try to catch a Tesco office to topup if I can, if not, not any single option. You have a mobile account or what? What is the verification needed when I only want to top up my account by using Apple Pay??
Temblón2026-03-20
★★★★★
Avoid
After being with Tesco mobile for 25 years, them fiddling with tariffs and regular issues with missing credit or credit being used up when the phone is has data switched off and issues with them effectively having two systems on which you cannot use the same email address which is ridiculous and being told I have to change my email address, get a new number, them misinterpreting GDPR and being told my phone would be disconnected for 72 hours whilst they sort their mess out I have gone elsewhere.
Barspeed19752026-03-05
★★★★★
Mobile data
My mobile data should’ve refreshed yesterday (2nd) but then got a message saying that I’ve got 0.54gb left and now it’s saying it will refresh in 30 days? Where’s my data gone? First time this issue has happened to me, no chance I have used 6gb in a day! Most months I use nearly 6gb a month not a day! Is there a glitch within your system?
Ozzie13222026-03-03
★★★★★
Yet another example of 2020’s efficiency.
DON’T FIX WHAT ISN’T BROKE. Remember when you could top up a pay as you go in under 2 minutes, from the number you were trying to top up from, using bank card digits; no emails nor accounts, NOR APPS required? It was much more efficient and quicker than it is now. Boycotting all Tesco products and services until this ridiculous new way, when the old way was not only fine but better and quicker than it is now. Also boycotting all companies that command me to “DOWNLOAD THE APP”. No. No more. I can live perfectly without internet on the go, as I have done so for years (and I’m only in my 20s)
Buttnugget sez:2026-02-02
★★★★★
Poor app, poor service
The app is tempermental, often cycling at login and requires frequent resets to login. This is backed up by an Indian call centre that makes communication almost impossible leading to them cancelling call. A call that wouldn’t be required if the app had the right functionality. Avoid Tesco and the minor telecoms companies and go with one of the big ones, the extra monthly cost is worth it to have apps that just work.
DogWithBone22025-12-27
★★★★★
Simple but hard to use interface
The way the app works is fine and straightforward, but the screen doesn’t fit on an iPhone SE so I can’t actually add bundles as the confirm button was cut off, had to download the app onto my iPad which I’m lucky enough to be able to do. However this meant I was without data while out and about. Very frustrating
LauraGerm2025-11-26
★★★★★
Can’t use
Not designed to fit the screen of smaller phones so you can’t add a bundle to your account. Now you can’t top up over the phone! So I have no way to top up now. I’m actually going to have to change providers to be able to use my phone, I hope the fix it! The new update would be good, much better than the old way (if it worked) and at least I can log in now (used to not be able to).
Lisaaasal2025-11-08
★★★★★
No access
Your app is not working! If someone from Tesco mobile could try to look at the MOST RECENT reviews they will see that everyone who has taken the time to alert you that the recent “update”
Has resulted in no access to the app. Took 8 minutes to finally speak to someone on the phone about it but they expected me to stay on the phone & jump through hoops to make a complaint. Not going to happen!
Blueboy9992025-10-13
★★★★★
Deceptive
Absolute rubbish. Got a new sim. I’ve just spent the last hour trying to buy data for it on this app and by the web and on the phone only to discover that first time users can only do it with a voucher so now I have to go 4 miles to get one. Sod that, looks like i’ll be going to the ee shop upstairs instead. And why won’t the app accept apples random password suggestions? Useless. The leaflet that the sim was sent in is full of lies
stefan4315702025-08-15
★★★★★
Long term user of Tesco Mobile …
As a Tesco mobile user of many many years I’ve converted husband over too, and dispensed with BT with LANDLINE OF 44 years . So far so good . App great too. However a competition was sent by email but my texts say undelivered 🤷♀️rang customer service and the guy didn’t know what I was talking about . So dissappointed a completion offered that seems un operational . Shame .
licquorice legs2025-07-29
★★★★★ · edited
Just Brilliant Mobile Company
First Class Pricing and Customer Service. Tesco Mobile use the O2 Network. There are some exceptional deals available especially if you hold a Tesco Clubcard. Having experienced both EE and O2 (directly) Tesco Mobile beat them in every aspect.
Cheshire Forever2025-07-12
★★★★★
PLEASE PRIORITISE FIXING
Why does Tesco have 3 apps and none of them work?? I don’t understand the difference between each of them? Login experience is awful and after countless negative reviews I’m baffled the mobile product team are not looking into this? Please invest in one app that covers all scenarios for your mobile users! Look after your existing customers before chasing new opportunities otherwise they will all leave!! Feels like Tesco does not care at all
roiseliza2025-06-16
★★★★★
Tesco mobile
Personally I don’t think Tesco Mobile is as good as it used to be.
I recently had to contact customer services, which I discovered was South Africa. No longer any customer services in the UK. Tried to negotiate my bill as I was at end of contract and prices have gone up. No such luck. No point in staying with Tesco no perks for long-standing customers 😔
Woody Dave2025-05-21
★★★★★
Poor value
My internet is down at home! BT are sending a new router! Several tests have been carried out by BT this week! Hence I’m using my phone data more! I’ve increased my buffer to £20. Your latest text to me says this is running out! I’ve not used my phone much today, so cannot understand why it’s costing so much! Please look into this! I’m considering a new phone and will be looking for good value and good service. Kind Regards. Ewen
bikers are happy people2025-03-20
★★★★★
RIP off data
Hi the staff on the phone at Tesco help fully but apple are ripping me off as I had to top up £8.50 this month for data on top off my monthly contract .
The staff have given me 1 gb for free as the £8.50 has ran out before my next month bill.
I have always only use 1.5gb for the last 5 years now with this new I phone 13 which is s—t I
find myself paying what it would cost me to have the lasted phone out for the same price this I believe to be apple fault
Anyone out there who are having the same problem post on here see ,if not the only one
Andy puss2025-03-19
★★★★★
Unbelievable savings on my Tesco Mobile bill
Anyone who needs to save money needs to get a club card today!! I couldn’t believe it when my bill was paid off with just club card points. Absolutely amazing.
Missggx2025-03-04
Change log 28 changes · GB
✎
releaseNotes updated
Small bug fixes and enhancements to make your experience more enjoyable.
✎
description updated
The new Tesco Mobile app is here!
Whether you’re a pay monthly or pay as you go customer, our new app gives you all the useful features you need, exactly wh
✎
name updated
Tesco Mobile
◆
Version 7.8.0 released
Small bug fixes and enhancements to make your experience more enjoyable.
◆
Version 7.7.0 released
Small bug fixes and enhancements to make your experience more enjoyable
◆
Version 7.6.0 released
For our Pay as you go Essentials customers
- Ability to top up using Apple Pay
- Ability to top up using Google Pay
For all our customers
- Small bug fixes and enhancements to make your experience more enjoyable
◆
Version 7.5.0 released
Small bug fixes and enhancements to make your experience more enjoyable.
◆
Version 7.4.0 released
Great news! Pay As You Go customers can now top up with vouchers. We’ve also resolved various bugs and enhanced app performance.
◆
Version 7.3.1 released
We’ve addressed several bugs and improved overall performance to make your app experience smoother.
◆
Version 7.3.0 released
We've made everything even more smooth and for our Pay As You Go customers, you can now link your Clubcard and obtain Clubcard points
◆
Version 7.2.1 released
Small bug fixes and enhancements to make your experience more enjoyable
◆
Version 7.2.0 released
This version of the app has the following new features:
For our Pay as you go Essentials customers
- Opt-in to Push Notifications
- Ability to reset your password
- Retrieve your username if you have forgotten it
- Easily renew your bundle
◆
Version 7.1.0 released
This version of the app has the following new features:
For our Pay as you go Essentials customers
- Opt-in to Push Notifications
- Ability to reset your password
- Retrieve your username if you have forgotten it
- Easily renew your bundle
◆
Version 7.0.0 released
A brand new version with new features to support Pay monthly and Pay as you go Essentials customers.
◆
Version 6.40.0 released
Improvements and bug fixes to make your experience better.
◆
Version 6.37.1 released
Improvements and bug fixes to make your experience better.
◆
Version 6.37.0 released
Improvements and bug fixes to make your experience better.
◆
Version 6.36.0 released
Improvements and bug fixes to make your experience better.
◆
Version 6.35.1 released
Improvements and bug fixes to make your experience better.
◆
Version 6.35.0 released
Rewards & Benefits:
- In a simple tap, you can see your rewards and benefits. Just tap on the 'Rewards' icon at the bottom right of the screen.
Security:
- Our app is now even more secure - enhanced protection with a 6 digit security PIN.
◆
Version 6.34.0 released
Improvements and bug fixes to make your experience better.
◆
Version 6.33.0 released
Improvements and bug fixes to make your experience better.
◆
Version 6.32.0 released
Improvements and bug fixes to make your experience better.
◆
Version 6.31.0 released
Rewards & Benefits:
In a simple tap, you can see your rewards and benefits. Just tap on the ‘Rewards’ icon at the bottom right of the screen.
Security:
Our app is now even more secure - enhanced protection with a 6 digit security PIN.
◆
Version 6.30.0 released
Improvements and bug fixes to make your experience better.
◆
Version 6.29.1 released
Improvements and bug fixes to make your experience better.
◆
Version 6.29.0 released
Improvements and bug fixes to make your experience better.
◆
Version 6.28.0 released
Improvements and bug fixes to make your experience better.