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1 of 1 storefronts
Content in en-US
37 Ratings
2.7
★★★★★
Age Rating
4+
Years
Developer
Language
EN
+1 More
Size
148
MB

Information

Apple ID583639007
Bundle IDcom.servicebridge.servicebridge
SellerSeller
Min iOS17
Min macOS14.0
Device familiesiphone, ipad
Released2012-12-15
Copyright© 2020 GPS Insight, LLC
WebsiteLink ↗
Privacy policyLink ↗

Preview 2 platforms

iPhone 4 images

iPhone screenshot
iPhone screenshot
iPhone screenshot
iPhone screenshot

iPad 3 images

iPad screenshot
iPad screenshot
iPad screenshot

What’s New Version 7.9.0

Two-Way Messaging is here Keep customers in the loop without leaving the job. What you see depends on your company's ServiceBridge setup: • On My Way alerts: tap to send a pre-set arrival message and let customers know you're 5, 10, or 15 minutes out • Full messaging (where enabled): send and receive SMS from a work order or estimate, pick from the full template library, or type your own note With full messaging you also get:  • Customer replies tied to the right work order, with instant notifications  • A Messages tab and Messages action to open any conversation  • Messages sent from your company number, so your personal number stays private  • Every conversation saved to the work order for a clear record Fewer calls, fewer missed stops, faster approvals, and safer communication on the road. Customers don't need an app, just their phone.

Description

Manage your business anywhere ServiceBridge is designed to assist with scheduling and job distribution, eliminate paperwork and engage customers to increase sales. -Job and customer management -Scheduling and dispatching -Time cards and location tracking -Equipment and warranty tracking -Inventory management -Personalized customer portal -Digital work orders and estimates -Works online or offline “Since we started using ServiceBridge two years ago we have experienced growth nearing 60% and we have separated ourselves from our competition. Our ability to produce a work order/invoice quicker than anyone in the country is a huge benefit both to us and our customers.” - Brian, President, Petroleum Co, Canada Distribute jobs to field worker mobile devices With the ServiceBridge mobile app, you can instantly distribute job and customer information to field workers, automatically inform your field workers of new assignments and changes to their schedules, and receive job updates made from the field. You can also access photos and signed documents, as well as capture payment information from the field. Reduce office calls and simplify job costing Through ServiceBridge, you can give field workers the option to create new work orders, estimates, and customers from their mobile devices. Field workers will also have the ability to lookup product and service pricing, quote a job, and email estimates directly to customers, making the process that much more smooth. Find the fastest routes, save time and fuel Travel route optimization is simple, as ServiceBridge displays the locations of all current daily assignments on an interactive map and allows you or your drivers to find the closest jobs and avoid traffic. The app also provides voice-guided turn-by-turn driving directions to the job site. Track equipment warranties and service contracts With ServiceBridge, keeping a record of equipment installed at your job locations as well as maintenance history is easy, and that record is accessible from anywhere. With this easily-accessible information, you always know what is covered under the service contract and keep track of manufacturer warranties. Digital job receipts, estimates, and inspection reports Optimize and streamline your processes by emailing all documentation from the field to the customer. Customize all of your documents to include your business information, custom fields, photos and legal language, giving you a consistent representation of your brand across all forms of communication. Additional keywords: ServiceBridge, Field Service Management, field service software, field service management software, scheduling software. Additional notes: -Continued use of GPS running in the background can decrease battery life. -Active internet connection is required to use ServiceBridge app.

Accessibility

ipadiphonemacrealityDevicetvoswatch

Version history 25 versions

Build 887730988v7.9.02026-07-07 09:08:14
Two-Way Messaging is here Keep customers in the loop without leaving the job. What you see depends on your company's ServiceBridge setup: • On My Way alerts: tap to send a pre-set arrival message and let customers know you're 5, 10, or 15 minutes out • Full messaging (where enabled): send and receive SMS from a work order or estimate, pick from the full template library, or type your own note With full messaging you also get:  • Customer replies tied to the right work order, with instant notifications  • A Messages tab and Messages action to open any conversation  • Messages sent from your company number, so your personal number stays private  • Every conversation saved to the work order for a clear record Fewer calls, fewer missed stops, faster approvals, and safer communication on the road. Customers don't need an app, just their phone.
Build 887486955v7.8.62026-07-02 09:04:59
- Fixed an issue where contact email addresses entered in the mobile app were not being saved correctly after a short period of time.
Build 885607994v7.8.52026-05-13 11:38:30
Fixes the app name shown on the Home Screen.
Build 885062027v7.8.42026-05-12 09:11:15
¡Hola, ServiceBridge! Spanish language support is here. The ServiceBridge mobile app now speaks Spanish. If your device is set to Spanish, the app's core labels, screens and workflows will automatically display in Spanish, no extra setup required. What's new in this release: - Full Spanish translation of the ServiceBridge mobile app - Automatic language detection based on your device settings - Same powerful field service management, now accessible to more of your team Whether your technicians are creating estimates, capturing signatures, logging time, or completing work orders, they can now do it all in their preferred language. To switch: Update your device language to Spanish in Settings, then open ServiceBridge. ¡Gracias por usar ServiceBridge!
Build 883414136v7.8.32026-03-24 11:14:05
Fixes an issue where viewing History could cause a crash.
Build 880081214v7.8.22025-12-01 10:09:40
New Features - Added new credit card flow for Service Agreement billing. - Enabled adding a bank account during billing setup. Improvements - Search added for Service Agreement selection in Work Orders. - New filters for Jobs tab and reset button for calendar filters. - Status indicators in dropdown lists. - Limited input field sizes and updated filtering logic. - Display only latest invoices and jobs in General Tab. - Added “None” option and confirmation modal for deleting Service Agreements. Bug Fixes - Fixed credit card setup without number and validation for incomplete Service Agreements. - Prevented creation from archived plans. - Corrected layout, typos, and dropdown issues. - Fixed past-due invoice display and schedule time errors. - Enabled viewing service plan discounts.
Build 879564747v7.8.12025-11-07 13:25:15
This update resolves a crash when opening work orders.
Build 879301922v7.8.02025-10-30 10:11:22
Service Agreements on Mobile - View, create, and manage service agreements directly from your mobile device. - Step-by-step creation flow with customer, location, billing, and job details - Filter and search agreements by status, date, or keyword - Link agreements to work orders and apply discounts automatically - View invoices and schedule jobs under each agreement Fixes - Bug fix for crash behaviour when clicking Fillable PDF's Platform Update - Minimum supported iOS version is now iOS 17 - Devices running iOS 16 or earlier will no longer receive updates - This change enables improved performance and access to newer SwiftUI features
Build 877292204v7.7.42025-08-18 10:17:41
- bug fixes and improvements
Build 876093030v7.7.32025-07-22 13:07:32
- Fixed: Submitted Fillable PDFs now locked on mobile to prevent edits. - Fixed: Sync and delete issues with Fillable PDFs to match web app. - Fixed: Crash fetching custom fields and Intercom; updated SDKs. - Fixed: Image caching, performance, and potential startup deadlock.
Build 874283167v7.7.22025-04-29 11:45:18
- Bug fixes
Build 873139931v7.7.12025-03-19 10:22:18
This release contains enhancements to the Credit Card Surcharge feature.
Build 872090161v7.7.02025-02-03 12:31:36
* Editable PDFs: We've made improvements to support filling out and editing PDFs with ease. * Surcharge Changes: We've updated surcharge calculations for greater accuracy and transparency.
Build 870039503v7.6.122024-10-30 08:03:01
* Bug fixes
Build 867756354v7.6.112024-07-29 05:48:41
* Bug fixes
Build 867397654v7.6.102024-07-15 07:22:13
* Bug fixes
Build 867106612v7.6.92024-07-01 13:53:46
* Bug fixes
Build 866820108v7.6.72024-06-25 06:12:12
* Bug fixes
Build 866488168v7.6.62024-06-11 11:09:08
* Bug fixes
Build 866466371v7.6.52024-06-06 06:04:48
* Bug fixes
Build 866354718v7.6.42024-05-31 12:52:59
* Bug fixes
Build 866270859v7.6.32024-05-30 11:09:05
* Bug fixes
Build 865561555v7.6.22024-05-22 06:22:29
* Bug fixes
Build 864644133v7.5.22024-03-25 07:13:18
* Work Order and Estimate assigned supervisor now displayed correctly
Build 862801437v7.5.12024-01-10 12:52:55
* Performance and stability improvements

No pricing data captured yet — comparisons appear once the app has paid storefronts or in-app purchases.

Availability 1 of 1 storefronts

RegionLanguagePriceRatingsAvgVersion
US en-USFree372.77.9.0

Change log 28 changes · US

releaseNotes updated
Two-Way Messaging is here Keep customers in the loop without leaving the job. What you see depends on your company's ServiceBridge setup: • On My Way alerts: t
description updated
Manage your business anywhere ServiceBridge is designed to assist with scheduling and job distribution, eliminate paperwork and engage customers to increase sa
name updated
ServiceBridge
Version 7.9.0 released
Two-Way Messaging is here Keep customers in the loop without leaving the job. What you see depends on your company's ServiceBridge setup: • On My Way alerts: tap to send a pre-set arrival message and let customers know you're 5, 10, or 15
Version 7.8.6 released
- Fixed an issue where contact email addresses entered in the mobile app were not being saved correctly after a short period of time.
Version 7.8.5 released
Fixes the app name shown on the Home Screen.
Version 7.8.4 released
¡Hola, ServiceBridge! Spanish language support is here. The ServiceBridge mobile app now speaks Spanish. If your device is set to Spanish, the app's core labels, screens and workflows will automatically display in Spanish, no extra setup r
Version 7.8.3 released
Fixes an issue where viewing History could cause a crash.
Version 7.8.2 released
New Features - Added new credit card flow for Service Agreement billing. - Enabled adding a bank account during billing setup. Improvements - Search added for Service Agreement selection in Work Orders. - New filters for Jobs tab and res
Version 7.8.1 released
This update resolves a crash when opening work orders.
Version 7.8.0 released
Service Agreements on Mobile - View, create, and manage service agreements directly from your mobile device. - Step-by-step creation flow with customer, location, billing, and job details - Filter and search agreements by status, date, or k
Version 7.7.4 released
- bug fixes and improvements
Version 7.7.3 released
- Fixed: Submitted Fillable PDFs now locked on mobile to prevent edits. - Fixed: Sync and delete issues with Fillable PDFs to match web app. - Fixed: Crash fetching custom fields and Intercom; updated SDKs. - Fixed: Image caching, performan
Version 7.7.2 released
- Bug fixes
Version 7.7.1 released
This release contains enhancements to the Credit Card Surcharge feature.
Version 7.7.0 released
* Editable PDFs: We've made improvements to support filling out and editing PDFs with ease. * Surcharge Changes: We've updated surcharge calculations for greater accuracy and transparency.
Version 7.6.12 released
* Bug fixes
Version 7.6.11 released
* Bug fixes
Version 7.6.10 released
* Bug fixes
Version 7.6.9 released
* Bug fixes
Version 7.6.7 released
* Bug fixes
Version 7.6.6 released
* Bug fixes
Version 7.6.5 released
* Bug fixes
Version 7.6.4 released
* Bug fixes
Version 7.6.3 released
* Bug fixes
Version 7.6.2 released
* Bug fixes
Version 7.5.2 released
* Work Order and Estimate assigned supervisor now displayed correctly
Version 7.5.1 released
* Performance and stability improvements
expanded screenshot