Hydro Ottawa

Hydro Ottawa’s app provides you with 24/7 access to manage your account online. Redesigned based on customer feedback, it includes new features and enhancements. Open to residential and commercial customers, as well as those without a Hydro Ottawa account, the app allows users to sign up to access a number of services and tools like alerts and notifications, report an outage, or open, close or update a new or existing account. New features and functionalities will be rolled out in phases over 2023. Hydro Ottawa Limited, a subsidiary of Hydro Ottawa Holding Inc., delivers electricity to homes and businesses in the City of Ottawa and the Village of Casselman. For more than a century, Hydro Ottawa has supplied its customers with clean, safe and reliable power to help build a vibrant and sustainable national capital region. As a leading partner in a smart energy future, Hydro Ottawa proudly contributes to the well-being of the community it serves through its integration of innovative and sustainable business practices, corporate citizenship initiatives, and offering best-in-class customer service.