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Apple ID1634172323
Bundle IDcom.sure.contractor.RheemContractor2021
SellerSeller
Min iOS16.0
Min macOS13.0
Device familiesiphone
Released2022-11-15
Copyright© 2022 Rheem Manufacturing Company
Privacy policyLink ↗
Preview 1 platform
iPhone 5 images
What’s New Version 3.26
Added support for new products.
Several enhancements and bug fixes aimed at improving the user experience, along with key fixes to ensure smooth performance.
Description
We’ve Designed Sure Comfort for Contractors to offer the industry’s most powerful, intuitive, and easy-to-use app.
Whether you’re on a residential service call or installing 40 units at a major site, the free Sure Comfort Contractor app’s Bluetooth® capability – paired with an enabled HVAC system -- makes set-up and troubleshooting simpler than ever.
With Sure Comfort for Contractors and eligible air systems, you can easily:
Install
- Set up systems quickly and easily with the new Bluetooth® setup
- Monitor operating parameters from your phone while charging outdoor units
- Verify system setup with access to system operating status
- Quickly check for alarms
Service
- Diagnose active alarms and alarm history
- Check system operating status
- Easy step-by-step parts replacement and system setup
The Sure Comfort for Contractors app also offers powerful support for all of our air products, with a new Product Technical Support design that is easier to use and more accurate than ever:
- Access installation instructions
- Search parts lists
- Download manuals
- View tech sheets
- Research consumer literature
Track Warranty information
- Scan and confirm model and ownership details
- Check warranty status and share HVAC systems warranty certificate
Research
- Find up-to-date rebate information
- Research financing options
- Offer extended warranty
- Confirm AHRI information and certification for HVAC systems
Accessibility
ipadiphonemacrealityDevicetvoswatch
Version history 25 versions
Build 887728481v3.262026-07-02 18:58:46
Added support for new products.
Several enhancements and bug fixes aimed at improving the user experience, along with key fixes to ensure smooth performance.
Build 886247584v3.25.12026-05-29 15:30:05
Added Boost Heat Mode for supported outdoor units.
Build 886007508v3.252026-05-26 15:11:16
Added support for new products.
Several enhancements and bug fixes aimed at improving the user experience, along with key fixes to ensure smooth performance.
Build 885109893v3.242026-05-05 12:52:36
Several enhancements aimed at improving the user experience, along with key fixes to ensure smooth performance.
Product support and improvements include clearer error handling, updated charge mode functionality, ecobee enhancements.
Build 882629642v3.23.12026-02-23 17:59:42
Added support for the new ecobee Smart Thermostat Lite | Works with EcoNet Technology
Build 881923854v3.232026-01-30 21:54:11
Various bug fixes and improvements to provide the best user experience possible.
Build 880678908v3.222025-12-16 17:12:21
Various bug fixes and improvements to JA-13 Rate Schedules and Warranty Registration have been implemented to ensure the best possible user experience.
Build 880143348v3.212025-11-28 14:42:48
Various bug fixes and improvements to provide the best user experience possible.
Build 879219336v3.202025-10-28 14:57:17
Various bug fixes and improvements to provide the best user experience possible.
Build 878472532v3.192025-09-30 09:40:40
Various bug fixes and improvements to provide the best user experience possible.
Build 877334766v3.182025-08-20 12:02:47
Introducing Calcu Save:
• On-the-go access for contractors to calculate cost savings for homeowners by comparing residential HVAC system replacement options.
• Generate professional, graphical reports to share via email with customers or colleagues.
• View up to three replacement system options alongside current industry minimum standards to help guide homeowner decisions.
We also resolved several bugs to ensure you have a reliable experience with the app.
Build 876440541v3.172025-07-22 12:41:09
We’ve made some updates to improve your experience and ensure smooth functionality. We recommend updating to the latest version for the best performance.
Build 875622286v3.162025-06-20 13:42:24
We’ve made some updates to improve your experience and ensure smooth functionality. We recommend updating to the latest version for the best performance.
Build 874890854v3.152025-05-22 19:45:01
We’ve made some updates to improve your experience and ensure smooth functionality. We recommend updating to the latest version for the best performance.
Build 874070548v3.142025-04-28 12:11:25
We’ve made some updates to improve your experience and ensure smooth functionality. We recommend updating to the latest version for the best performance.
Build 873984580v3.13.12025-04-13 21:25:48
We’ve made some updates to improve your experience and ensure smooth functionality.
We recommend updating to the latest version for the best performance.
Build 873201628v3.132025-03-17 22:51:06
We’ve made some updates to improve your experience and ensure smooth functionality.
We recommend updating to the latest version for the best performance.
Build 872874542v3.122025-03-03 21:34:21
Enhancements
1. Combined Warranty Registration Updates:
* Mandatory Contractor Email: Contractor email is now a required field to ensure better communication and follow-up.
* Country Field Added: A new Country field has been added to both the Contractor and Customer Information screens for improved data accuracy and localization.
2. Loading Screen:
* A new loading screen has been introduced to provide a smoother and more polished experience during app transitions.
3. Bug Fixes
Build 872124117v3.112025-02-05 12:47:17
We've updated the app to provide the best user experience possible. Here are a few enhancements in the latest update:
HVAC Charge Mode information and flow upgrades
Minor changes to the Combined Warranty Registration feature including updated icons and the support for offline mode of previously scanned devices
Bugfixes
Build 871633657v3.10.12025-01-10 15:50:23
We’ve made some updates to improve your experience and ensure smooth functionality.
We recommend updating to the latest version for the best performance.
Build 871333982v3.102024-12-24 11:26:00
Updates to ProtectionPlus Warranty
Bug fixes
Build 871005845v3.92024-12-15 22:17:48
- Updates to system status readings for Endeavor series HVAC products
- Updates to KwikComfort Financing
- App stability and performance updates
- Bug fixes
Build 869961042v1.82024-10-29 13:21:04
We’ve updated the app to provide the best user experience possible. Here are a few enhancements in the latest update:
- Added Outdoor Unit Tonnage and Stages to the System Operating Status list for M1 Bluetooth enabled products
- Fixed some issues with Dark Mode display
- Performance improvements and bug fixes
Build 868980835v1.72024-10-08 14:59:07
We’ve updated the app to provide the best user experience possible. Here are a few enhancements in the latest update:
- Real-time status readout in Charge Mode and post-Repair configuration for Bluetooth connected Endeavor HVAC products
- HVAC product warranty registration
- Dark mode
- Bug fixes and performance improvements
Build 865881257v1.6.42024-05-15 17:06:09
Bug Fixes
No pricing data captured yet — comparisons appear once the app has paid storefronts or in-app purchases.
Availability 20 of 175 storefronts
| Region | Language | Price | Ratings | Avg | Version |
|---|---|---|---|---|---|
US | en-US | Free | 24 | 4.7 | 3.26 |
CA | en-CA | Free | 1 | 5.0 | 3.26 |
AE | en-GB | Free | 0 | — | 3.26 |
AU | en-AU | Free | 0 | — | 3.26 |
BH | en-GB | Free | 0 | — | 3.26 |
BN | en-GB | Free | 0 | — | 3.26 |
EG | en-GB | Free | 0 | — | 3.26 |
GB | en-GB | Free | 0 | — | 3.26 |
IE | en-GB | Free | 0 | — | 3.26 |
IL | en-GB | Free | 0 | — | 3.26 |
JO | en-GB | Free | 0 | — | 3.26 |
JP | ja | Free | 0 | — | 3.26 |
KW | en-GB | Free | 0 | — | 3.26 |
LB | en-GB | Free | 0 | — | 3.26 |
MX | es-MX | Free | 0 | — | 3.26 |
NZ | en-AU | Free | 0 | — | 3.26 |
OM | en-GB | Free | 0 | — | 3.26 |
QA | en-GB | Free | 0 | — | 3.26 |
SA | en-GB | Free | 0 | — | 3.26 |
SG | en-GB | Free | 0 | — | 3.26 |
Not available in: AF, AG, AI, AL, AM, AO, AR, AT, AZ, BA, BB, BE, BF, BG, BJ, BM, BO, BR, BS, BT, BW, BY, BZ, CD, CG, CH, CI, CL, CM, CN, CO, CR, CV, CY, CZ, DE, DK, DM, DO, DZ, EC, EE, ES, FI, FJ, FM, FR, GA, GD, GE, GH, GM, GR, GT, GW, GY, HK, HN, HR, HU, ID, IN, IQ, IS, IT, JM, KE, KG, KH, KN, KR, KY, KZ, LA, LC, LK, LR, LT, LU, LV, LY, MA, MD, ME, MG, MK, ML, MM, MN, MO, MR, MS, MT, MU, MV, MW, MY, MZ, NA, NE, NG, NI, NL, NO, NP, NR, PA, PE, PG, PH, PK, PL, PT, PW, PY, RO, RS, RU, RW, SB, SC, SE, SI, SK, SL, SN, SR, ST, SV, SZ, TC, TD, TH, TJ, TM, TN, TO, TR, TT, TW, TZ, UA, UG, UY, UZ, VC, VE, VG, VN, VU, XK, YE, ZA, ZM, ZW
Change log 29 changes · US
✎
releaseNotes updated
Added support for new products.
Several enhancements and bug fixes aimed at improving the user experience, along with key fixes to ensure smooth performance.
✎
description updated
We’ve Designed Sure Comfort for Contractors to offer the industry’s most powerful, intuitive, and easy-to-use app.
Whether you’re on a residential service call
✎
subtitle updated
Connect . Install . Service
✎
name updated
Sure Comfort
◆
Version 3.26 released
Added support for new products.
Several enhancements and bug fixes aimed at improving the user experience, along with key fixes to ensure smooth performance.
◆
Version 3.25.1 released
Added Boost Heat Mode for supported outdoor units.
◆
Version 3.25 released
Added support for new products.
Several enhancements and bug fixes aimed at improving the user experience, along with key fixes to ensure smooth performance.
◆
Version 3.24 released
Several enhancements aimed at improving the user experience, along with key fixes to ensure smooth performance.
Product support and improvements include clearer error handling, updated charge mode functionality, ecobee enhancements.
◆
Version 3.23.1 released
Added support for the new ecobee Smart Thermostat Lite | Works with EcoNet Technology
◆
Version 3.23 released
Various bug fixes and improvements to provide the best user experience possible.
◆
Version 3.22 released
Various bug fixes and improvements to JA-13 Rate Schedules and Warranty Registration have been implemented to ensure the best possible user experience.
◆
Version 3.21 released
Various bug fixes and improvements to provide the best user experience possible.
◆
Version 3.20 released
Various bug fixes and improvements to provide the best user experience possible.
◆
Version 3.19 released
Various bug fixes and improvements to provide the best user experience possible.
◆
Version 3.18 released
Introducing Calcu Save:
• On-the-go access for contractors to calculate cost savings for homeowners by comparing residential HVAC system replacement options.
• Generate professional, graphical reports to share via email with customers or co
◆
Version 3.17 released
We’ve made some updates to improve your experience and ensure smooth functionality. We recommend updating to the latest version for the best performance.
◆
Version 3.16 released
We’ve made some updates to improve your experience and ensure smooth functionality. We recommend updating to the latest version for the best performance.
◆
Version 3.15 released
We’ve made some updates to improve your experience and ensure smooth functionality. We recommend updating to the latest version for the best performance.
◆
Version 3.14 released
We’ve made some updates to improve your experience and ensure smooth functionality. We recommend updating to the latest version for the best performance.
◆
Version 3.13.1 released
We’ve made some updates to improve your experience and ensure smooth functionality.
We recommend updating to the latest version for the best performance.
◆
Version 3.13 released
We’ve made some updates to improve your experience and ensure smooth functionality.
We recommend updating to the latest version for the best performance.
◆
Version 3.12 released
Enhancements
1. Combined Warranty Registration Updates:
* Mandatory Contractor Email: Contractor email is now a required field to ensure better communication and follow-up.
* Country Field Added: A new Country field has been added
◆
Version 3.11 released
We've updated the app to provide the best user experience possible. Here are a few enhancements in the latest update:
HVAC Charge Mode information and flow upgrades
Minor changes to the Combined Warranty Registration feature including updat
◆
Version 3.10.1 released
We’ve made some updates to improve your experience and ensure smooth functionality.
We recommend updating to the latest version for the best performance.
◆
Version 3.10 released
Updates to ProtectionPlus Warranty
Bug fixes
◆
Version 3.9 released
- Updates to system status readings for Endeavor series HVAC products
- Updates to KwikComfort Financing
- App stability and performance updates
- Bug fixes
◆
Version 1.8 released
We’ve updated the app to provide the best user experience possible. Here are a few enhancements in the latest update:
- Added Outdoor Unit Tonnage and Stages to the System Operating Status list for M1 Bluetooth enabled products
- Fixed some
◆
Version 1.7 released
We’ve updated the app to provide the best user experience possible. Here are a few enhancements in the latest update:
- Real-time status readout in Charge Mode and post-Repair configuration for Bluetooth connected Endeavor HVAC products
- H
◆
Version 1.6.4 released
Bug Fixes
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