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Apple ID1596132344
Bundle IDcom.allstate.service-now.ATSCSupport
SellerSeller
Min iOS17.0
Min macOS14.0
Device familiesiphone, ipad
Released2022-01-11
Copyright© Allstate Insurance Co.
Privacy policyLink ↗
Preview 2 platforms
iPhone 3 images
iPad 2 images
What’s New Version 20.0.1
New
• Attachment error handling
• Input form screen navigation screen
• Input form screen error window navigation
Fixed
• Application theme changes after closing and reopening the app
• Certain colors are not rendered on iOS
• Special characters are not displayed in file names
• Problems updating barcode input forms with multiple inputs
• The user can only view a small subset of list options in a Virtual Agent chat
• Data visualization sources fail to decode JSON that does not contain a label
• Placeholder text is not visible on an IT Asset Management asset
• Input form screen survey shows incorrect choices when scrolling on iOS 18
• App gets stuck on blank screen when the user opens a push notification with redirection
• Deep links from a QR code don't work when the blur app option is enabled and UX analytics is disabled
• The wrong URL is loaded into the URL screen when switching between clone instances
• A "Date" type input sends an incorrect time on iOS
Detailed release notes can be found on the ServiceNow product documentation website.
Description
ATSC Support is a way to help self-solve your technology issues.
The ATSC has introduced a new support mobile app, giving you the ability to self-solve your technology issues, check your ticket status as well as chatting with the ATSC, which will provide greater accessibility through your digital connection with us.
The ATSC Mobile App complements the experience you have on the Agency Online Technology Support/myATSC website and serves to provide a seamless experience with fast and easy accessibility, on-demand interactions and responses, self-service capabilities and help available via chat.
Accessibility
ipadiphonemacrealityDevicetvoswatch
Version history 9 versions
Build 876437686v20.0.12025-07-16 15:49:05
New
• Attachment error handling
• Input form screen navigation screen
• Input form screen error window navigation
Fixed
• Application theme changes after closing and reopening the app
• Certain colors are not rendered on iOS
• Special characters are not displayed in file names
• Problems updating barcode input forms with multiple inputs
• The user can only view a small subset of list options in a Virtual Agent chat
• Data visualization sources fail to decode JSON that does not contain a label
• Placeholder text is not visible on an IT Asset Management asset
• Input form screen survey shows incorrect choices when scrolling on iOS 18
• App gets stuck on blank screen when the user opens a push notification with redirection
• Deep links from a QR code don't work when the blur app option is enabled and UX analytics is disabled
• The wrong URL is loaded into the URL screen when switching between clone instances
• A "Date" type input sends an incorrect time on iOS
Detailed release notes can be found on the ServiceNow product documentation website.
Build 874622551v19.52025-05-28 08:02:20
Bug fixes
Build 872845975v19.22025-02-28 10:10:51
bug fixes and performance improvements
Build 870537608v18.42024-11-26 16:48:22
Includes minor bug fixes and performance improvements.
Build 869058882v18.22024-09-17 14:21:34
Includes minor bug fixes and performance improvements.
Build 866788806v17.62024-08-22 13:10:16
Bug Fixes
Build 862830661v17.2.12024-03-12 09:17:59
This version provides bug fixes to logout issues
Build 846566311v16.12023-09-19 14:25:49
This version provides bug fixes to logout issues
Build 845403704v13.0.02022-01-12 00:34:26
No pricing data captured yet — comparisons appear once the app has paid storefronts or in-app purchases.
Availability 1 of 1 storefronts
| Region | Language | Price | Ratings | Avg | Version |
|---|---|---|---|---|---|
US | en-US | Free | 33 | 1.8 | 20.0.1 |
Change log 12 changes · US
✎
releaseNotes updated
New
• Attachment error handling
• Input form screen navigation screen
• Input form screen error window navigation
Fixed
• Application theme c
✎
description updated
ATSC Support is a way to help self-solve your technology issues.
The ATSC has introduced a new support mobile app, giving you the ability to self-solve your te
✎
name updated
ATSC Support
◆
Version 20.0.1 released
New
• Attachment error handling
• Input form screen navigation screen
• Input form screen error window navigation
Fixed
• Application theme changes after closing and reopening the app
• Certain colors are not rendered
◆
Version 19.5 released
Bug fixes
◆
Version 19.2 released
bug fixes and performance improvements
◆
Version 18.4 released
Includes minor bug fixes and performance improvements.
◆
Version 18.2 released
Includes minor bug fixes and performance improvements.
◆
Version 17.6 released
Bug Fixes
◆
Version 17.2.1 released
This version provides bug fixes to logout issues
◆
Version 16.1 released
This version provides bug fixes to logout issues
◆
Version 13.0.0 released