SNB Mobile

Our primary goal at SNB is to guarantee customer satisfaction while using our Digital channels by providing the best customer experience through developing new exciting features in our application. This update includes: • Minor Fixes and Improvements. Await us for even more fixes and improvements in the upcoming periods; As we are working hard to enrich your experience when using our Digital channels.

Our primary goal at SNB is to guarantee customer satisfaction while using our Digital channels by providing the best customer experience through developing new exciting features in our application. This update includes: • Launching the ability to create a new Khayrat Alahli product through SNB Mobile which is one of our newest products which allows you to create a new Khayrat deal within a selected tenor. You can also view all the created Khayrat Alahli deals with their statuses. • Enhanced the Investment Mutual Funds’ details display screen to help you choose the fund that best suits your needs. • Introducing a new dedicated page for exclusive offers, providing easy access to the latest offers and deals tailored for you. • You can now request to cancel a Local or International transfer based on the transaction's eligibility, in addition to the ability to modify the international transfers based on their eligibility. • Enhancing Musaned’s service by providing more payment options (current month salary, salary in advance, or a partial payment of a salary). • A new Private customers’ Credit Card design in SNB Mobile. Await us for even more new and exciting features in the upcoming periods; As we are working hard to enrich your experience when using our Digital channels.

Our primary goal at SNB is to guarantee customer satisfaction while using our Digital channels by providing the bestcustomer experience through developing new exciting features in our application. This update includes: Because we always aim to enrich your experience and provide you with the best products: Introducing "LAK" Cardwhich is a new product with the following benefits. • A free card, easy to apply for. • Benefit from multiple of offers and discounts on LAK card. • Qualifies you for entry to weekly and monthly draws, with a grand prize. • Linked to your current account, allowing you to withdraw money from any ATM within the Kingdom or abroad. In addition, we provide the following new services: • Open a new saving account, which provides a secure way to grow your savings and support your financial plans. • Update your email easily through personal information. • Create a short name for your connected services in Open Banking. • Adding the option to re-subscribe to a previously subscribed mutual fund on the main page of the investment mutual funds for easy access. • Adding the ability to transfer money to your investment portfolios on Tadawul’s details screen within the app. Enhancement on the following service. • Enhancing the look and feel of the transactions’ receipts to provide a clearer experience tailored to your needs. • General improvements to the accounts total balance. • Enhancements on Loyalty & Rewards to provide a clearer experience. • Improvements on the vehicle registration, vehicle registration renewal, and vehicle re-importation processes, where fee details will be displayed in addition to the total amount. Await us for even more new and exciting features in the upcoming periods; As we are working hard to enrich your experience when using our Digital channels.

Our primary goal at SNB is to guarantee customer satisfaction while using our Digital channels by providing the best customer experience through developing new exciting features in our application. This update includes: • Minor Fixes and Improvements. Await us for even more fixes and improvements in the upcoming periods; As we are working hard to enrich your experience when using our Digital channels.

Our primary goal at SNB is to guarantee customer satisfaction while using our Digital channels by providing the best customer experience through developing new exciting features in our application. This update includes: • Launching Musaned service through SNB Mobile, which displays a list of your laborers and allows for easy and secure payment of monthly salaries within a seamless digital banking experience. Await us for even more fixes and improvements in the upcoming periods; As we are working hard to enrich your experience when using our Digital channels.

Our primary goal at SNB is to guarantee customer satisfaction while using our Digital channels by providing the best customer experience through developing new exciting features in our application. This update includes: * Minor Fixes and Improvements. Await us for even more fixes and improvements in the upcoming periods; As we are working hard to enrich your experience when using our Digital channels.

Our primary goal at SNB is to guarantee customer satisfaction while using our Digital channels by providing the best customer experience through developing new exciting features in our application. This update includes: * Minor Fixes and Improvements. Await us for even more fixes and improvements in the upcoming periods; As we are working hard to enrich your experience when using our Digital channels.

Our primary goal at SNB is to guarantee customer satisfaction while using our Digital channels by providing the best customer experience through developing new exciting features in our application. Enhanced Gold Accounts: • Gold account opening service has been enhanced for all customers Enhanced SADAD Service: • Enhancement on the SADAD page when showcasing SADAD bills Improved Loyalty and Rewards: • Introduced a new feature in loyalty and rewards which allows you to calculate LAK Points Open Banking (Connected Services) Enhancement: • Open Banking (Connected Services) has been redesigned with a modern new look Improved Authentication Services: • Callbacks will now have randomly generated numbers, ensuring enhanced security during your transactions on the app Better Experience Across Cards: • Enhanced card transactions coloring for credit and prepaid cards, making it easier to distinguish between debited and credited amounts at a glance Improved Family Banking Child Account: • Enhanced Child account UI to make it easier to manage and perform transactions to your child General Enhancements: • Introduced multi-hero campaigns on the dashboard, to allow better advertisement visibility to ensure you are kept up to date with our latest offers Await us for even more new and exciting features in the upcoming periods; As we are working hard to enrich your experience when using our Digital channels.

Our primary goal at SNB is to guarantee customer satisfaction while using our Digital channels by providing the best customer experience through developing new exciting features in our application. Enhanced Gold Accounts: • Gold account opening service has been enhanced for all customers Enhanced SADAD Service: • Enhancement on the SADAD page when showcasing SADAD bills Improved Loyalty and Rewards: • Introduced a new feature in loyalty and rewards which allows you to calculate LAK Points Open Banking (Connected Services) Enhancement: • Open Banking (Connected Services) has been redesigned with a modern new look Improved Authentication Services: • Callbacks will now have randomly generated numbers, ensuring enhanced security during your transactions on the app Better Experience Across Cards: • Enhanced card transactions coloring for credit and prepaid cards, making it easier to distinguish between debited and credited amounts at a glance Improved Family Banking Child Account: • Enhanced Child account UI to make it easier to manage and perform transactions to your child General Enhancements: • Introduced multi-hero campaigns on the dashboard, to allow better advertisement visibility to ensure you are kept up to date with our latest offers Await us for even more new and exciting features in the upcoming periods; As we are working hard to enrich your experience when using our Digital channels.

Our primary goal at SNB is to guarantee customer satisfaction while using our Digital channels by providing the best customer experience through developing new exciting features in our application. As we aim to enrich your financial goals, we introduce new Investment services within SNB Mobile, that include the following: • A new Smart Invest feature with 3 different strategy metrics based on the preferred risk tolerance • Display all available mutual funds with the ability to subscribe to them easily • Browse all your Investment Details Introducing two new account types during additional account opening with additional benefits such as saving and returns to guide you to select the suitable choice for your financial needs. We are excited to announce the new “My Family” functionality which provides you the following features: • Add all family members to the service easily • Open a new child account for minors below 15 with the ability to view their account details • Transferring money smoothly and scheduling allowance regularly • Ability to add personalized images for each family member Because your experience matter to us, we enhanced our SNB Mobile’s look and feel to include: • Unifying the cards tabs to facilitate easier access to customers cards, including credit and debit cards. • Enhanced accounts detail screen, as some features were added to access them easily • Enhance the Mobile App’s logos that are now based on your selected theme • Unifying show/hide Accounts, edit products short name, and manage your primary account. • Enhancement on the e-Gaming prepaid’s artwork. You can now check your redemption status on each performed redemption. Await us for even more new and exciting features in the upcoming periods; As we are working hard to enrich your experience when using our Digital channels.

Our primary goal at SNB is to guarantee customer satisfaction while using our Digital channels by providing the best customer experience through developing new exciting features in our application. As we aim to enrich your financial goals, we introduce new Investment services within SNB Mobile, that include the following: • A new Smart Invest feature with 3 different strategy metrics based on the preferred risk tolerance • Display all available mutual funds with the ability to subscribe to them easily • Browse all your Investment Details Introducing two new account types during additional account opening with additional benefits such as saving and returns to guide you to select the suitable choice for your financial needs. We are excited to announce the new “My Family” functionality which provides you the following features: • Add all family members to the service easily • Open a new child account for minors below 15 with the ability to view their account details • Transferring money smoothly and scheduling allowance regularly • Ability to add personalized images for each family member Because your experience matter to us, we enhanced our SNB Mobile’s look and feel to include: • Unifying the cards tabs to facilitate easier access to customers cards, including credit and debit cards. • Enhanced accounts detail screen, as some features were added to access them easily • Enhance the Mobile App’s logos that are now based on your selected theme • Unifying show/hide Accounts, edit products short name, and manage your primary account. • Enhancement on the e-Gaming prepaid’s artwork. You can now check your redemption status on each performed redemption. Await us for even more new and exciting features in the upcoming periods; As we are working hard to enrich your experience when using our Digital channels.

Our primary goal at SNB is to guarantee customer satisfaction while using our Digital channels by providing the best customer experience through developing new exciting features in our application. As we aim to enrich your financial goals, we introduce new Investment services within SNB Mobile, that include the following: • A new Smart Invest feature with 3 different strategy metrics based on the preferred risk tolerance • Display all available mutual funds with the ability to subscribe to them easily • Browse all your Investment Details Introducing two new account types during additional account opening with additional benefits such as saving and returns to guide you to select the suitable choice for your financial needs. We are excited to announce the new “My Family” functionality which provides you the following features: • Add all family members to the service easily • Open a new child account for minors below 15 with the ability to view their account details • Transferring money smoothly and scheduling allowance regularly • Ability to add personalized images for each family member Because your experience matter to us, we enhanced our SNB Mobile’s look and feel to include: • Unifying the cards tabs to facilitate easier access to customers cards, including credit and debit cards. • Enhanced accounts detail screen, as some features were added to access them easily • Enhance the Mobile App’s logos that are now based on your selected theme • Unifying show/hide Accounts, edit products short name, and manage your primary account. • Enhancement on the e-Gaming prepaid’s artwork. You can now check your redemption status on each performed redemption. Await us for even more new and exciting features in the upcoming periods; As we are working hard to enrich your experience when using our Digital channels.

Our primary goal at SNB is to guarantee customer satisfaction while using our Digital channels by providing the best customer experience through developing new exciting features in our application. This update includes: - Minor Fixes and Improvements. Await us for even more fixes and improvements in the upcoming periods; As we are working hard to enrich your experience when using our Digital channels.

Our primary goal at SNB is to guarantee customer satisfaction while using our Digital channels by providing the best customer experience through developing new exciting features in our application. This update includes: To enhance your experience, the following services have been added to the SNB Mobile app: 1. Saving Accounts and Call Accounts have been introduced when opening an additional account, offering returns and savings benefits. 2. Auto-lease tracker service which will enable you to track your auto-lease application from start to finish, with the necessary guidance at each step. 3. Introduced employer status update during E-KYC service. 4. A new feature has been introduced when adding SADAD bills, enabling you to pay the bill amount during the adding process. In addition, the following services have been improved: 1. Improved adding an international beneficiary service to enhance customer experience 2. Improvements to the multi-currency card service. 3. Improvements to the process of callback authentication by selecting a random number as requested during the callback. You can now save your money with the Savings Pocket service, which includes the following: 1. Select a fixed amount, where you will transfer a specific amount to the account of your choice as soon as you make a financial transaction within the app. 2. Every time you make a financial transaction within the app, the amount is rounded up and the difference is automatically transferred into another account of your choice 3. Create a standing order, where you can transfer a specific amount on a specific date repeatedly. Improvements to after-sales leasing services, including: 1. Improved auto-lease details page by displaying the amount due 2. Allowing the issuance of a vehicle authorizations, both local and GCC for commercial vehicles. 3. Improved vehicle ownership transfer request service in after-sales leasing services. Improvements to the personal financing application service, including: 1. Expanding the scope of acceptance to apply for PF (New – Top Up – Additional) through our digital channels “SNB Mobile” based on specific criteria 2. Launching a short-term personal financing program through digital channels (6 months with a zero-percent profit margin). 3. Displaying all your accounts to enable salary account selection when applying for personal finance 4. Displaying salaries with the ability to select the last three consecutive salaries to complete the financing application. 5. Enhancement on applying for PF top-up by allowing the customer to pay off existing loans. 6. The ability to choose a loan period in monthly increments rather than yearly 7. Allowing employees of approved sectors to apply for personal financing at the age of 55 or above, provided that they do not exceed 60 years at the due date of the last installment. 8. Improvements to the customer's ability to obtain the maximum personal financing amount. Await us for even more new and exciting features in the upcoming periods; As we are working hard to enrich your experience when using our Digital channels.

Our primary goal at SNB is to guarantee customer satisfaction while using our Digital channels by providing the best customer experience through developing new exciting features in our application. This update includes: • Minor Fixes and Improvements. Await us for even more fixes and improvements in the upcoming periods; As we are working hard to enrich your experience when using our Digital channels.

Our primary goal at SNB is to guarantee customer satisfaction while using our Digital channels by providing the best customer experience through developing new exciting features in our application. This update includes: • Because your requests matter to us, we introduce the instant login using your biometrics through SNB Mobile to facilitate access to your accounts. • Enhancement on personal finance application to provide a better experience that suits your needs. Await us for even more new and exciting features in the upcoming periods, as we are working hard to enrich your experience when using our Digital channels.

Our primary goal at SNB is to guarantee customer satisfaction while using our Digital channels by providing the best customer experience through developing new exciting features in our application. This update includes: • We are pleased to announce the integration of the official Saudi Riyal symbol in our app, a symbol of our heritage, our economy, and our future Await us for even more new and exciting features in the upcoming periods; As we are working hard to enrich your experience when using our Digital channels.

Our primary goal at SNB is to guarantee customer satisfaction while using our Digital channels by providing the best customer experience through developing new exciting features in our application. This update includes: We introduce the following services since your requests matter to us: 1. Increasing the number of characters in add beneficiary’s short name field to enable you to write the full beneficiary’s name. 2. Adding new management options in SNB Mobile which will allow the user to enable or disable the login tone and app gestures from settings. Additionally, We provide the following services to enhance your experience: 1. The user’s theme will now be displayed based on the customer’s segment. 2. Introducing general enhancements on SADAD’s experience. 3. Adding a new insurance provider under the insurance list on SNB mobile. Await us for even more new and exciting features in the upcoming periods; As we are working hard to enrich your experience when using our Digital channels.

Our primary goal at SNB is to guarantee customer satisfaction while using our Digital channels by providing the best customer experience through developing new exciting features in our application. This update includes: We introduce the following services since your requests matter to us: 1. Increasing the number of characters in add beneficiary’s short name field to enable you to write the full beneficiary’s name. 2. Adding new management options in SNB Mobile which will allow the user to enable or disable the login tone and app gestures from settings. Additionally, we provide the following services to enhance your experience: 1. The user’s theme will now be displayed based on the customer’s segment. 2. Introducing general enhancements on SADAD’s experience. 3. Adding a new insurance provider under the insurance list on SNB mobile. Await us for even more new and exciting features in the upcoming periods as we are working hard to enrich your experience when using our Digital channels.

هدفنا الأساسي في البنك الأهلي السعودي هو ضمان رضا العملاء عند استخدام قنواتنا الرقمية وذلك بتقديم أفضل تجربة للعميل والاستمرار في تقديم مميزات جديدة عبر التطبيق. التحديث الآن يتضمن: - تطوير في الأداء وتصحيح للأخطاء. ترقبوا المزيد من التطوير والتحسينات خلال الفترات القادمة، حيث أننا نعمل جاهدين على تقديم أفضل تجربة تثري من استخدامكم لقنواتنا الرقمية. Our primary goal at SNB is to guarantee customer satisfaction while using our Digital channels by providing the best customer experience through developing new exciting features in our application. This update includes: - Minor Fixes and Improvements. Await us for even more fixes and improvements in the upcoming periods; As we are working hard to enrich your experience when using our Digital channels.

هدفنا الأساسي في البنك الأهلي السعودي هو ضمان رضا العملاء عند استخدام قنواتنا الرقمية وذلك بتقديم أفضل تجربة للعميل والاستمرار في تقديم مميزات جديدة عبر التطبيق. التحديث الآن يتضمن: - تطوير في الأداء وتصحيح للأخطاء. ترقبوا المزيد من التطوير والتحسينات خلال الفترات القادمة، حيث أننا نعمل جاهدين على تقديم أفضل تجربة تثري من استخدامكم لقنواتنا الرقمية. Our primary goal at SNB is to guarantee customer satisfaction while using our Digital channels by providing the best customer experience through developing new exciting features in our application. This update includes: - Minor Fixes and Improvements. Await us for even more fixes and improvements in the upcoming periods; As we are working hard to enrich your experience when using our Digital channels.

هدفنا الأساسي في البنك الأهلي السعودي هو ضمان رضا العملاء عند استخدام قنواتنا الرقمية وذلك بتقديم أفضل تجربة للعميل والاستمرار في تقديم مميزات جديدة عبر التطبيق. التحديث الآن يتضمن: توفير تجربة مصرفية أفضل عبر إضافة الخدمات التالية: 1. خدمة رمز الاستجابة “QR” التي تتيح لك مشاركة الرمز الخاص بحسابك و يمكن إضافتها الى Apple Wallet، او مسح الرمز لإضافة مستفيد داخل البنك الأهلي. 2. سهولة إضافة المستفيدين المحليين و الدوليين عبر مسح او رفع رقم الايبان 3. إضافة شركة تأمين جديدة ضمن قائمة التأمين في الأهلي موبايل ترقبوا المزيد من الخدمات الجديدة والمميزة خلال الفترات القادمة، حيث أننا نعمل جاهدين على تقديم أفضل تجربة تثري من استخدامكم لقنواتنا الرقمية. Our primary goal at SNB is to guarantee customer satisfaction while using our Digital channels by providing the best customer experience through developing new exciting features in our application. This update includes: Providing a better Digital experience by introducing the new following services: 1. QR code service which allows you to generate your own QR code for your accounts which can be added to your Apple wallet or scan a QR code to add a Within SNB beneficiary. 2. To ease adding both local and international beneficiaries by scanning or uploading the IBAN. 3. Introduced a new insurance company under the insurance list on SNB Mobile Await us for even more new and exciting features in the upcoming periods; As we are working hard to enrich your experience when using our Digital channels.

هدفنا الأساسي في البنك الأهلي السعودي هو ضمان رضا العملاء عند استخدام قنواتنا الرقمية وذلك بتقديم أفضل تجربة للعميل والاستمرار في تقديم مميزات جديدة عبر التطبيق. التحديث الآن يتضمن: توفير تجربة مصرفية أفضل عبر إضافة الخدمات التالية: 1. خدمة رمز الاستجابة “QR” التي تتيح لك مشاركة الرمز الخاص بحسابك و يمكن إضافتها الى Apple Wallet، او مسح الرمز لإضافة مستفيد داخل البنك الأهلي. 2. سهولة إضافة المستفيدين المحليين و الدوليين عبر مسح او رفع رقم الايبان 3. إضافة شركة تأمين جديدة ضمن قائمة التأمين في الأهلي موبايل ترقبوا المزيد من الخدمات الجديدة والمميزة خلال الفترات القادمة، حيث أننا نعمل جاهدين على تقديم أفضل تجربة تثري من استخدامكم لقنواتنا الرقمية. Our primary goal at SNB is to guarantee customer satisfaction while using our Digital channels by providing the best customer experience through developing new exciting features in our application. This update includes: Providing a better Digital experience by introducing the new following services: 1. QR code service which allows you to generate your own QR code for your accounts which can be added to your Apple wallet or scan a QR code to add a Within SNB beneficiary. 2. To ease adding both local and international beneficiaries by scanning or uploading the IBAN. 3. Introduced a new insurance company under the insurance list on SNB Mobile Await us for even more new and exciting features in the upcoming periods; As we are working hard to enrich your experience when using our Digital channels.

هدفنا الأساسي في البنك الأهلي السعودي هو ضمان رضا العملاء عند استخدام قنواتنا الرقمية وذلك بتقديم أفضل تجربة للعميل والاستمرار في تقديم مميزات جديدة عبر التطبيق. التحديث الآن يتضمن • إطلاق خدمة الطلبات والشكاوى بالإضافة إلى تحسين الواجهة لإرسال شكوى أو طلب جديد بكل سهولة، مع إمكانية متابعة وتقييم الخدمة المطلوبة. • إتاحة خدمة إضافة/تغيير السائقين بالإضافة إلى تطوير خدمات ما بعد البيع للتمويل التأجيري. • يمكنك الآن إضافة رصيد تلقائي لبطاقات مسبقة الدفع عن طريق الجدولة أو عبر تحديد مبلغ معين. • إطلاق خدمة الرد على استفسارات البنك المراسل للحوالات الدولية والمحلية. • إمكانية فك الحظر أو تأكيده عند وجود حالة اشتباه لاحتيال على أي من بطاقات البنك الأهلي. • تحسين المستفيدين الدوليين المضافين مسبقًا بإضافة اسئلة لتجنب تأخير الحوالة. • يمكنك الآن الاطلاع على بطاقة مدى الخاصة بك في التطبيق حسب برنامج بطاقتك الفعلي. • في حال انتهاء هويتك أو تحديث معلوماتك الشخصية (eKYC)، سيتم تنبيهك عبر إشعارات تنبيهية في الشاشة الرئيسية. • توفير تجربة مصرفية أفضل عبر تحسين الخدمات التالية: 1. تحسين عملية اضافة الIBAN عند إضافة مستفيد محلي أو دولي جديد. 2. إمكانية التحويل للمستفيدين المضافين مسبقاً للأجهزة المسجلة حديثا. 3. تحسين خدمة إضافة البطاقة الى Apple Wallet . 4. تسهيل الوصول إلى خدمة التقديم على بطاقة Flexi عبر الشاشة الرئيسية. 5. إضافة رسالة توضيحية عند القيام بتغيير مبلغ التمويل المطلوب لتحسين تجربة العميل. ترقبوا المزيد من الخدمات الجديدة والمميزة خلال الفترات القادمة، حيث أننا نعمل جاهدين على تقديم أفضل تجربة تثري من استخدامكم لقنواتنا الرقمية. Our primary goal at SNB is to guarantee customer satisfaction while using our Digital channels by providing the best customer experience through developing new exciting features in our application. This update includes: • Launched the complaints and requests service, with enhancements on the interface to create a new complaint or request easily, and the ability to track and evaluate submitted requests. • Now! You can add/replace drivers’ and utilize the enhanced auto lease after-sales services. • You can now automate the top up service for prepaid cards by recurrence or threshold. • Launched correspondent bank inquiry response service for international transfers. • The ability to unblock or confirm the block status of any SNB card if it is suspected of fraud. • Enhanced updating the existing international beneficiaries to include certain questions to avoid international transfers delays. • You can now view your mada card in SNB Mobile based on the physical card segment. • In case the ID has expired or your information has to be updated (eKYC), you will be notified in the dashboard. • Providing a better Digital experience by enhancing the following services: 1. Enhanced IBAN number entry field when adding a new local or international beneficiary. 2. The ability to transfer to previously added beneficiaries on newly registered devices. 3. Enhanced adding cards to apple wallet service to improve customer experience. 4. Facilitating access on the dashboard to apply to Flexi Card. 5. Adding a disclaimer when applying for PF to enhance customer experience. Await us for even more new and exciting features in the upcoming periods; As we are working hard to enrich your experience when using our Digital channels.

هدفنا الأساسي في البنك الأهلي السعودي هو ضمان رضا العملاء عند استخدام قنواتنا الرقمية وذلك بتقديم أفضل تجربة للعميل والاستمرار في تقديم مميزات جديدة عبر التطبيق. التحديث الآن يتضمن: - تطوير في الأداء وتصحيح للأخطاء. ترقبوا المزيد من التطوير والتحسينات خلال الفترات القادمة، حيث أننا نعمل جاهدين على تقديم أفضل تجربة تثري من استخدامكم لقنواتنا الرقمية. Our primary goal at SNB is to guarantee customer satisfaction while using our Digital channels by providing the best customer experience through developing new exciting features in our application. This update includes: - Minor Fixes and Improvements. Await us for even more fixes and improvements in the upcoming periods; As we are working hard to enrich your experience when using our Digital channels.