Home › Utilities
US
1 of 1 storefronts
Content in en-US
Content in en-US
Information
Apple ID1564879599
Bundle IDcom.axa.assistance.provider
SellerSeller
Min iOS12.1
Min macOS11.0
Device familiesiphone, ipad, ipod
Released2021-12-08
Copyright© 2020 AXA
Privacy policyLink ↗
Preview 2 platforms
iPhone 2 images
iPad 6 images
What’s New Version 3.3.3
1) Restricted leading spaces in the "Incident Subcause" comment field on the report page
2) Provided a fix for INC29633389 (CEE) – Sound volume control issue
3) Fixed UI alignment issues in the Intervention tab
Description
As a service provider, the AXA Go&Assist application will allow you to facilitate your activity and receive AXA Partners assistance missions.
Once the application is launched, if you are registered with AXA Partners, you will be able to: Receive missions, manage them intuitively, carry them out easily, create your team
Accessibility
ipadiphonemacrealityDevicetvoswatch
Version history 25 versions
Build 887570578v3.3.32026-07-01 03:35:25
1) Restricted leading spaces in the "Incident Subcause" comment field on the report page
2) Provided a fix for INC29633389 (CEE) – Sound volume control issue
3) Fixed UI alignment issues in the Intervention tab
Build 886944426v3.3.22026-06-23 04:33:18
Updated error messages for database concurrency issues and network-related errors
Build 886224845v3.3.12026-06-11 04:26:05
1) Added the Skip button for before and after pictures for domestic missions
2) Fixed the postal code format for CEE countries
Build 885270934v3.3.02026-05-12 05:03:19
1) Fix provided for INC29274969 – FR error message at the end of the intervention step
2) Implemented Firebase Crash Analytics
Build 884797509v3.2.92026-04-28 04:10:28
Fix provided for this ticket: INC29275422 → When the provider opens the application, a white screen is displayed and the provider cannot enter their ID to log in
Build 884617383v3.2.82026-04-22 04:03:50
CEE Rollout
Build 884480800v3.2.72026-04-16 05:08:59
G&A] Create new Legal Entity Code: 75 (Company to invoice)
[G&A] Send MFN in a change request
[G&A] Remove MFN from Intervention steps (For mobile and web) – ITALY ONLY
Build 883833163v3.2.62026-04-09 04:56:21
1) G&A – App must support 16 KB memory page sizes – Android
2) INC28929755: FR issue in the app at the pictures level
3) INC28600330: FR: error while refreshing
4) INC28972370: FR timeout during intervention steps
Build 882440023v3.2.42026-02-17 05:45:46
1)Given fix for the bug where search results are not showing in done tab
2) Added clear date filters for both web and mobile applications
3)Updated the error message when user is having network connection issues
Build 880242013v3.2.32026-01-13 06:22:34
UI updates/improvements :
Product Backlog Item 1089108: [G&A] Hide the filters under tabs on WEB
Product Backlog Item 1101390: [G&A]SMAL UI improvements on APP (remove filters under tabs)
Automatic validation of steps :
Product Backlog Item 1073040: [G&A] Validate the step Intervention started automatically
Product Backlog Item 1100066: [G&A] Update distance for auto validation of step on scene (80m)
Product Backlog Item 1094382: [G&A] Validate the step on scene based on geolocation #2
Translation updates :
Product Backlog Item 1101066: [G&A] show right translations for automatic suggestion to download the new version : can’t be checked
Notifications/Alerts :
Product Backlog Item 1067293: [G&A] Add pop-up/alert before mission timeout (WEB):
Product Backlog Item 1067287: [G&A] Loud Signal/ notification on WEB (optional)
SILVA/BUG Fixes
Bug 1098268: SILVA ITALY : INC27414224 intervention steps for manager n° 2 (Open By Tiziano) :
Product Backlog Item 1105996: G&A - FRONT changes (INC27588187 ) Disabling intervention buttons when the user clicks Web/Mobile
Italy requirements :
Product Backlog Item 1096619: [G&A] Timeout freeze on G&A (ref. change request rejection)
Product Backlog Item 1068145: [G&A] Rework supplements/ service order in change request
Build 878884563v3.2.12025-10-22 05:12:00
1) Fixed damage image upload issue for the Technician role under Domestic Mission.
2) Images and descriptions are now correctly displayed in the report.
3) Fixed translation issue in the Ongoing tab.
4) Fixed translation issue for BLOCK_INCIDENT_DESCRIPTION in the report.
Build 876078008v3.2.02025-10-07 05:18:25
-Case ID Number in the Notification Center
-Calendar Misalignments
-Notification logs
Build 875504724v3.1.02025-06-17 07:21:44
-Intervention steps feature added.
-ITALY missions with at are not pushed to Done
-Digital service cancellation - show cancelled missions (cancelled Missions are now shown in the not Done Tab)
-can't send change request when report is saved
-ITALY Search Bar case is not shown in the Tab
-Performance improvement under done tab
-Bug Fixes and Security fixes
Build 874025990v3.0.22025-04-23 06:43:07
- Provider can send Change request at any time of the mission before sending the mission report (MOTOR)
- Pass automatically missions to done (MOTOR)
- Deactivate notifications and calls when provider is unavailable (MOTOR)
- Update translation for Italy
- Bug fixes : Black page while clicking on awaiting dispatch
Build 870782367v3.0.12025-02-12 05:11:32
- Bug fixes : Privacy and Terms documents update,Translation fix for blank page mission at dispacth,change request logics update
Build 869534138v2.5.22024-10-15 06:12:01
- Bug fixes : fix web view, first reg date non required in report,Login and usage performance issue, mission blocked during assessment
Build 869084715v2.5.12024-09-24 05:12:16
- Bug fixes : Date filter, Additional information in report
Build 867342167v2.5.02024-07-11 04:55:10
- Delete "Other" from refusal reasons
- Update notification API
- Bug fixes
Build 866827668v2.4.12024-06-27 08:27:28
- Mission details field : Accepted covered amount
- bug fixes and UI improvements
Build 866495247v2.3.52024-06-19 04:19:48
- change request v2
- bug fixes and UI improvements
Build 866333043v2.3.42024-06-06 05:01:30
- change request v2
- bug fixes and UI improvements
Build 864468831v2.1.22024-04-23 05:39:26
- specific notification ringtone
- change request workflow
- iOS App Transparency Tracking
- bug fixes
Build 864117286v2.1.12024-03-13 06:04:42
- bugfix : physical characteristics, dispatch button, quotation values
Build 862146402v2.0.92024-01-22 08:25:03
- Export report PDF Home
- Cookies policy : update & translation
Build 861720811v2.0.82023-12-12 11:13:13
- Bugfix
- Improved Change Request
- Improved PreInvoice
No pricing data captured yet — comparisons appear once the app has paid storefronts or in-app purchases.
Availability 1 of 1 storefronts
| Region | Language | Price | Ratings | Avg | Version |
|---|---|---|---|---|---|
| US | en-US | Free | 0 | — | 3.3.3 |
Change log 28 changes · US
✎
releaseNotes updated
1) Restricted leading spaces in the "Incident Subcause" comment field on the report page
2) Provided a fix for INC29633389 (CEE) – Sound volume control issue
✎
description updated
As a service provider, the AXA Go&Assist application will allow you to facilitate your activity and receive AXA Partners assistance missions.
Once the applicati
✎
name updated
AXA Go&Assist
◆
Version 3.3.3 released
1) Restricted leading spaces in the "Incident Subcause" comment field on the report page
2) Provided a fix for INC29633389 (CEE) – Sound volume control issue
3) Fixed UI alignment issues in the Intervention tab
◆
Version 3.3.2 released
Updated error messages for database concurrency issues and network-related errors
◆
Version 3.3.1 released
1) Added the Skip button for before and after pictures for domestic missions
2) Fixed the postal code format for CEE countries
◆
Version 3.3.0 released
1) Fix provided for INC29274969 – FR error message at the end of the intervention step
2) Implemented Firebase Crash Analytics
◆
Version 3.2.9 released
Fix provided for this ticket: INC29275422 → When the provider opens the application, a white screen is displayed and the provider cannot enter their ID to log in
◆
Version 3.2.8 released
CEE Rollout
◆
Version 3.2.7 released
G&A] Create new Legal Entity Code: 75 (Company to invoice)
[G&A] Send MFN in a change request
[G&A] Remove MFN from Intervention steps (For mobile and web) – ITALY ONLY
◆
Version 3.2.6 released
1) G&A – App must support 16 KB memory page sizes – Android
2) INC28929755: FR issue in the app at the pictures level
3) INC28600330: FR: error while refreshing
4) INC28972370: FR timeout during intervention steps
◆
Version 3.2.4 released
1)Given fix for the bug where search results are not showing in done tab
2) Added clear date filters for both web and mobile applications
3)Updated the error message when user is having network connection issues
◆
Version 3.2.3 released
UI updates/improvements :
Product Backlog Item 1089108: [G&A] Hide the filters under tabs on WEB
Product Backlog Item 1101390: [G&A]SMAL UI improvements on APP (remove filters under tabs)
Automatic validation of steps :
Product Backlog
◆
Version 3.2.1 released
1) Fixed damage image upload issue for the Technician role under Domestic Mission.
2) Images and descriptions are now correctly displayed in the report.
3) Fixed translation issue in the Ongoing tab.
4) Fixed translation issue for BLOCK_INC
◆
Version 3.2.0 released
-Case ID Number in the Notification Center
-Calendar Misalignments
-Notification logs
◆
Version 3.1.0 released
-Intervention steps feature added.
-ITALY missions with at are not pushed to Done
-Digital service cancellation - show cancelled missions (cancelled Missions are now shown in the not Done Tab)
-can't send change request when report is saved
◆
Version 3.0.2 released
- Provider can send Change request at any time of the mission before sending the mission report (MOTOR)
- Pass automatically missions to done (MOTOR)
- Deactivate notifications and calls when provider is unavailable (MOTOR)
- Update transla
◆
Version 3.0.1 released
- Bug fixes : Privacy and Terms documents update,Translation fix for blank page mission at dispacth,change request logics update
◆
Version 2.5.2 released
- Bug fixes : fix web view, first reg date non required in report,Login and usage performance issue, mission blocked during assessment
◆
Version 2.5.1 released
- Bug fixes : Date filter, Additional information in report
◆
Version 2.5.0 released
- Delete "Other" from refusal reasons
- Update notification API
- Bug fixes
◆
Version 2.4.1 released
- Mission details field : Accepted covered amount
- bug fixes and UI improvements
◆
Version 2.3.5 released
- change request v2
- bug fixes and UI improvements
◆
Version 2.3.4 released
- change request v2
- bug fixes and UI improvements
◆
Version 2.1.2 released
- specific notification ringtone
- change request workflow
- iOS App Transparency Tracking
- bug fixes
◆
Version 2.1.1 released
- bugfix : physical characteristics, dispatch button, quotation values
◆
Version 2.0.9 released
- Export report PDF Home
- Cookies policy : update & translation
◆
Version 2.0.8 released
- Bugfix
- Improved Change Request
- Improved PreInvoice