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Sky My Account

Name: Sky My Account
Rating: 2.2 (100 reviews)

Sky Network Television Limited

Open in App Store ↗

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1 of 100 storefronts
Content in en-AU

100 Ratings

2.2

★★★★★

Age Rating

Years

Developer

Sky Network Television Limited

Language

Size

48.0

Information

Apple ID1562606431

Bundle IDnz.co.sky.myaccountapp

SellerSeller

Min iOS13.0

Min macOS11.0

Device familiesiphone, ipod

Released2021-04-22

Privacy policyLink ↗

Preview 1 platform

iPhone 8 images

What’s New Version 1.0.260

KK Replacement and Bug Fix

Description

Sky My Account allows you to stay in control of your Sky TV Box and Broadband services and its free to download for Sky customers. Key Features: - Check your account balance and pay your bills - Set up your direct debit or credit card - Review and edit your account details - add more Packages, Channels, Sky Arena and Sky Box Office - if you are a sky Broadband customer you can run a variety of network tests and diagnostics which allows you to share the results with our NZ-based Sky Crew for the team to help solve any network issues - chat online with the NZ-based Sky Crew The Sky My Account is supported on iOS Phones only. You have to be a Sky customer to use the Sky My Account app and its Free to download.

Accessibility

ipadiphonemacrealityDevicetvoswatch

Version history 25 versions

Build 887273840v1.0.2602026-06-29 10:07:30

KK Replacement and Bug Fix

Build 884490370v1.0.2552026-04-20 03:34:40

bug fixes

Build 884304336v1.0.2542026-04-09 19:16:21

Bug fixes

Build 883954925v1.0.2532026-04-01 03:16:24

BUg fixes

Build 883567736v1.0.2502026-03-23 05:29:08

Bug fixes

Build 882560678v1.0.2382026-02-19 05:38:29

Bug fixes

Build 881912904v1.0.2342026-01-29 04:22:26

Bug Fixes

Build 879924611v1.0.2252025-11-21 05:26:49

Bug Fixes

Build 879888865v1.0.2232025-11-20 05:24:16

Bug Fixes

Build 878519500v1.0.2172025-09-30 13:49:54

Bug Fix Re-Contract BB Price Increase

Build 875837502v1.0.2132025-06-25 03:23:43

Fix bugs

Build 874692317v1.0.2032025-05-14 03:20:53

Sky Sport Reward

Build 874437097v1.0.2012025-05-06 01:14:20

Sport Price Increase

Build 874004288v1.0.1962025-04-28 21:11:00

Fix bugs and UI/UX

Build 873281863v1.0.1932025-03-18 02:51:06

Fix issue

Build 872671937v1.0.1922025-03-02 23:23:30

Resolve Payment issue and Sky box office redirection issue

Build 872483547v1.0.1912025-02-14 05:36:17

Added Surcharge in Payment

Build 872221908v1.0.1902025-02-04 19:41:56

Fix issue

Build 872100616v1.01762025-02-01 23:01:12

Fix issue

Build 871733100v1.0.1752025-01-14 20:15:12

- Bug Fixes

Build 871442531v1.0.1712025-01-09 04:56:43

Fix issue

Build 870885857v1.0.1692024-12-27 02:04:19

Fix issue

Build 870680017v1.0.1662024-12-04 08:44:28

Bug fix

Build 870485380v1.0.1482024-11-18 20:56:28

Bundle Offer Book a tech

Build 870012051v1.0.1472024-10-29 20:38:47

Fix issue

No pricing data captured yet — comparisons appear once the app has paid storefronts or in-app purchases.

Availability 1 of 100 storefronts

Region	Language	Price	Ratings	Avg	Version
NZ	en-AU	Free	100	2.2	1.0.260

Not available in: AE, AF, AL, AM, AT, AU, AZ, BA, BE, BG, BH, BM, BN, BT, BY, CA, CH, CN, CY, CZ, DE, DK, EE, EG, ES, FI, FJ, FM, FR, GB, GE, GR, HK, HR, HU, ID, IE, IL, IN, IQ, IS, IT, JO, JP, KG, KH, KR, KW, KZ, LA, LB, LK, LT, LU, LV, MD, ME, MK, MM, MN, MO, MR, MT, MV, MY, NL, NO, NP, NR, OM, PG, PH, PK, PL, PT, PW, QA, RO, RS, RU, SA, SB, SE, SG, SI, SK, TH, TJ, TM, TO, TR, TW, UA, UZ, VN, VU, XK, YE, ZA

Reviews 30 reviews · NZ

★★★★★

App not working

As soon as I login the screen goes All White. I have uninstalled it 3 times now and it still doesn’t work

Booo12!2026-03-10

★★★★★

Cannot sign in

Tried multiple times to sign in but nothing. Tried re-downloading many times but no luck. Better off using the website. App is no good sorry.

T.G982025-11-25

★★★★★

Cannot access account from overseas

Tried to access account from overseas to pay bill but access is denied.

No SKY overseas2025-06-05

★★★★★ · edited

Can’t sign in-all fixed now

What is going on? It logged me out!And now I can’t sign in my account keeps telling me my password is wrong. ****Update on my issue……… After many attempts we finally got the issue resolved thanks to the technical support team……

Trisha Neems2025-04-15

★★★★★

Not what Sky says it does online

Sky online shows that it includes TV channels which it does not the Skychannels app doesn’t work anymore

PollyCG2025-04-13

★★★★★ · edited

Doesn’t work

It tries to open a webpage for me to login but all I’m getting is a white screen. Can’t login via webpage via IOS either. Can you please fix

WeedingPrickles2025-03-25

★★★★★

No log in page

My app has a blank log in page and their is nothing I can do about it, if you want your payment fix it. For a company as big as Sky this is embarrassing

Blandtv2025-01-24

★★★★★

Recording for. iPad

Since your last update I can no longer set recordings from my iPad. Why

Crxmas12025-01-16

★★★★★

Can’t activate account

Says I need to activate account but won’t let me and says there’s a problem

myjsh2025-01-14

★★★★★

My sky account

I can’t assess this to be able to pay my bills with sky this is very frustrating

Huriakellz2025-01-14

★★★★★

Cannot UPDATE

Clicked on UPDATE and it took me to Apps page where there is an OPEN button only. Clicked on OPEN and it takes me bk to UPDATE.. Just going around in circles.

Kosa3732025-01-14

★★★★★

Sky app not working after updating

I can pay my bill as the app won’t open just keeps sending me to the App Store

jackpotsgallor2025-01-14

★★★★★

Unable to access the app

Cant use the app because it wont update

NZNell2025-01-14

★★★★★

Can’t update

Have tried to to update but unable to have reset it but still nothing works just keeps coming up with open

bosshog 702025-01-14

★★★★★

CANNOT UPDATE!I down loaded all that happens it keeps sending me back to the start!

Pathetic! I went in to pay my sky account. Wouldn’t let me do anything ! I have the app it doesn’t work.

Holden 0052025-01-14

★★★★★

No Update possible

Looks like the same issues as a few others…keeps saying it needs to be updated but only goes to the App Store to say open. No option to update. Removed the app and tried again but still same issue.

Jknz242025-01-14

★★★★★

Update

I can’t update this app, I have had nothing but issues with my sky account since joining recently I’m extremely disappointed with the service and can’t seem to talk to anyone in Nz when I need assistance….

Jak226572025-01-14

★★★★★

Cannot update

Same issue goes around and around Running older ios

kevisimp2025-01-14

★★★★★

App update fault

Used the app this morning now it’s trying to force an update that doesn’t exist!

Tainted420Kiwi2025-01-14

★★★★★

Can’t log on

Keeping trying to update the appt, but sends you to the App Store and you get stuck in this loop and can’t log in

HurryUpGiveUsApplePay2025-01-14

★★★★★

Can’t update

App says update so click on it and it takes you to the store but says it’s already downloaded…even deleted and started again but still won’t update

Simmo_NZ2025-01-14

★★★★★

Useless app

Try to pay me bill app says update go to update and says nothing just sends me back to update on the app

Bruuuucccceeee2025-01-14

★★★★★

Keeps buffering

I’m trying to pay my monthly bill but it keeps buffering once I click on the ‘pay now’. Have uninstalled then reinstalled the app twice and same thing happens. Super annoying, and I will probably get stung for late fees due to not being able to pay my bill on time now. This needs to be addressed immediately!

jordz4012024-07-31

★★★★★

Won’t Open

Having issues with this App it won’t open and I’m presented with a White screen once logged in. Tried the usual restart and delete

Grantnz2024-06-26

★★★★★ · edited

It does not work

At first this app was working for awhile then out of the blue it’s stopped working, everytime I open up the app all there is is a white blank, I’d tried everything to get it to work but nothing. I am going to uninstall this app as it’s no use when it does not work.

Andyleehut2024-04-12

★★★★★

Don’t bother

Poor app with very very few useful features. And that’s when it is even working. Promptly deleted.

Towelheadtwin2024-03-12

★★★★★

Terribly tested App

Broken following latest update. Deleting app and re installing requests update to app, where none exists in the App Store.

Adam.Worley2024-03-07

★★★★★

App update.

Hi my app says to update, I click on it to take me to App Store and it states open, how do I update cause I can’t access my app now. ( If that makes sense. )

CharTau2024-03-07

★★★★★

App update

Been told to update my sky account app when I click on update in the app it doesn’t work

chazza452024-03-07

★★★★★

Update…

I can’t open the app because apparently there is an update but when it opens in the app it’s says ‘open’ not ‘update’. I need to get into my account!

Tigeress42024-03-07

Change log 28 changes · NZ

✎

releaseNotes updated

KK Replacement and Bug Fix

2026-07-06

✎

description updated

Sky My Account allows you to stay in control of your Sky TV Box and Broadband services and its free to download for Sky customers. Key Features: - Check your

2026-07-06

✎

name updated

Sky My Account

2026-07-06

◆

Version 1.0.260 released

KK Replacement and Bug Fix

2026-06-29

◆

Version 1.0.255 released

bug fixes

2026-04-20

◆

Version 1.0.254 released

Bug fixes

2026-04-09

◆

Version 1.0.253 released

BUg fixes

2026-04-01

◆

Version 1.0.250 released

Bug fixes

2026-03-23

◆

Version 1.0.238 released

Bug fixes

2026-02-19

◆

Version 1.0.234 released

Bug Fixes

2026-01-29

◆

Version 1.0.225 released

Bug Fixes

2025-11-21

◆

Version 1.0.223 released

Bug Fixes

2025-11-20

◆

Version 1.0.217 released

Bug Fix Re-Contract BB Price Increase

2025-09-30

◆

Version 1.0.213 released

Fix bugs

2025-06-25

◆

Version 1.0.203 released

Sky Sport Reward

2025-05-14

◆

Version 1.0.201 released

Sport Price Increase

2025-05-06

◆

Version 1.0.196 released

Fix bugs and UI/UX

2025-04-28

◆

Version 1.0.193 released

Fix issue

2025-03-18

◆

Version 1.0.192 released

Resolve Payment issue and Sky box office redirection issue

2025-03-02

◆

Version 1.0.191 released

Added Surcharge in Payment

2025-02-14

◆

Version 1.0.190 released

Fix issue

2025-02-04

◆

Version 1.0176 released

Fix issue

2025-02-01

◆

Version 1.0.175 released

- Bug Fixes

2025-01-14

◆

Version 1.0.171 released

Fix issue

2025-01-09

◆

Version 1.0.169 released

Fix issue

2024-12-27

◆

Version 1.0.166 released

Bug fix

2024-12-04

◆

Version 1.0.148 released

Bundle Offer Book a tech

2024-11-18

◆

Version 1.0.147 released

Fix issue

2024-10-29