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3 Ratings
5.0
★★★★★
Age Rating
4+
Years
Language
EN
+8 More
Size
53.3
MB

Information

Apple ID1547631074
Bundle IDcom.bshg.iService5.PUBLIC
SellerSeller
Min iOS12.2
Min macOS11.0
Device familiesiphone, ipad, ipod
Released2021-02-17
Copyright© BSH Hausgeräte Service GmbH
WebsiteLink ↗
Privacy policyLink ↗

Preview 2 platforms

iPhone 8 images

iPhone screenshot
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iPad 7 images

iPad screenshot
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iPad screenshot

What’s New Version 2.3

Improved stability and bugfixes

Description

iService5 supports service technicians during the repair of BSH home appliances. In order to login and use the app together with a home appliance, service technicians can request user credentials from BSH customer service in their country.

Accessibility

ipadiphonemacrealityDevicetvoswatch

Version history 21 versions

Build 887953390v2.32026-07-08 07:08:54
Improved stability and bugfixes
Build 887289452v2.22026-06-23 06:00:45
SystemMaster Wi-Fi Activation via D-Bus in case the hotspot cannot be opened via normal procedure Relocate of Appliance List Download → moved to it's own setting (and not in the Settings overview page directly visible anymore, as this lead to some performance issues) Program Log is now also available for SystemMaster appliances (ELP and SyMaNa) Complete screen is used when inventory of SystemMaster is shown Network detection and network information in header New feature to delete history data Further Bug Fixes and stability improvements
Build 879642141v2.12026-03-12 14:01:12
A redesign of iService5 is available now. It improves performance and usability as well as incorporate new features.
Build 873966023v1.642025-04-15 08:55:34
Just a little housekeeping: - Bug fixes - Stability and performance improvements
Build 872851427v1.632025-03-03 07:11:24
Features Non-SMM: - instruction for Wifi Bridge SW upgrade and additional link to access to all Wifi Bride Settings - Enabling diagnosis and repair (memory, flashing, monitoring,…) for Flintstone appliance SMM without Wifi (diagnosis class F) via Dbus SMM: - Make use of command get-system-information from ELP 40.1.0 for selecting the right PPF type for SMM programming when wifi connection of SMM gets lost Bug fix: - correct file size to be downloaded for non-SMM appliance in prepare your work
Build 870928057v1.612024-12-09 09:24:56
Non-SMM: - Correct handling of a communication parameter - Flashing timeout extends to 20 min.
Build 868154483v1.602024-09-26 07:43:09
- Control for non-SMM appliances, control components via web view e.g. PDS calibration for induction cooktops - Re-Download E-Number: all files and all PPFs of a E-Number will be redownloaded. Only use this feature if you notice some file of a certain E-Number haven't been downloaded correctly - Renewal of backend certificate to avoid popup "A certificate has expired..." after login - Improved error handling for SyMaNa connection - Performance improvements for PPF handling - Several bug fixes for some edge cases (connection diagram not shown, monitoring values not correctly shown, ...)
Build 865739037v1.562024-05-07 14:24:57
- Bugfixe for Showing Connection Diagram on iPhones - Extension of the App-Certificate for trouble-free usage in AppStore - Verlängerung des App-Zertifikats zur reibungslosen Bereitstellung im AppStore
Build 864732091v1.542024-03-27 07:12:03
Non-SMM - Download and attach Bridge main and session log to the Report a Problem - dBus check till the communication to the appliance is established - Native iS5 Bridge Settings - Wifi Bridge automatically set to iS5 Mode by entering non-SMM E-Nr. - Improvement in Monitoring - Bug fixes: connections diagram for certain E-Nr. ELP - Error handling when SMM connection is interrupted - When PPFs are expired, PPFs will be download in bundle with respect to E-Nr. SyMaNa - FW condition check before programming - Improvement in writing the HA Settings, upload, reboot and web socket reconnection
Build 864089663v1.522024-03-04 16:20:10
The new iS5 version is a hotfix which fixes the verify error for SMM programming
Build 863198996v1.512024-01-29 13:56:21
skip-option for PPF-Expiry workflow When there is no error registered, display "No error log available" to inform user (SMM) Optimization for processing data after appliance list download PPF certificate expiry check and download the new certicates Improve PPF certificate checks before programming (SMM) Enablement of SMM programming with SyMaNa software architecture (new ventilation and cooling appliances) Bug fix (non-SMM): HC Coding, flashing with delay start to avoid lack of D-bus
Build 859768851v1.492023-09-12 05:58:08
Change on backend endpoint (SMM) Enable batch flashing for HSI appliances (non-SMM) Flash button always activated for non-SMM (non-SMM) Enable data logger (with Wi-Fi Bridge) Improve HSI connection (non-SMM) Enable variant Coding (non-SMM) Updated SMM programming flow and inventory readout, aligned with iService4 (SMM) SMM programming only allowed if the VIB of the entered SMM is the same in the appliance (SMM) Display ELP version in the overview (SMM) Less download information in the log file Improve country based download Several bug fixes: File size information for downlaod, boot mode has no value yet for SMM programming, ECU programming didn't start, inventory issue esp. SMM coffee machine, some PPFs couldn't be downloaded, HC Coding etc.
Build 853901536v1.452022-12-15 12:36:47
Enabling ECU Programming, readout ECU versions in the FW inventory for SystemMaster appliances Handling and download of PPF certificates for SystemMaster appliances Improvement in download of appliance files Improvement in Monitoring for non-SystemMaster appliances Country Selection for country-relevant download based on most repaired statistics (all iService-capable appliances which have been repaired in last 12 months in a certain country)
Build 849983513v1.442022-06-10 05:39:33
- Bug fix of iS5 app crash after app-upgrade - Including reinstalling of Recovery FW for SMM appliance reprogramming
Build 849048604v1.432022-05-16 06:52:34
Enabling use of iService WiFi bridge for non-SystemMaster appliances incl. flashing, coding, monitoring, memory and access to WiFi bridge settings Adapted Download Settings incl. filter for country (based on repair data) and device class Updated SMM programming flow and inventory readout, aligned with iService4 Reboot during SMM programming (after recovery update) not necessary anymore for most appliances Several bug fixes (e.g. boot mode has no value yet for SMM programming)
Build 847666014v1.422022-03-14 15:20:13
Updated SystemMaster programming flow incl. SPAU and WiFi country settings (aligned with iService4) Set recovery mode one step later when clicking "Start" button, so that technician can check available and installed modules before switching the mode Disable Error log readout in recovery system Include information in history that timestamp for error log may not be correct for appliances which are not connected with Home Connect For support: Include history information in report a problem mail For support: Include senders email address in report a problem form For support: updated logfile (popups in English language, info if buttons are disabled, ...) Several bug fixes (e.g. show real module names in history)
Build 845143470v1.392021-11-05 08:52:25
This is a maintenance-release, with only some technical changes: - Updated certificates for backend (HIP) (which prevents popup: “You are using an unsecure connection to the service. Please contact your support.“) - Updated provisioning profiles to ensure integrity of development For any feedback use “Report a problem” or contact your local support.
Build 843927161v1.32021-09-03 09:10:26
Thank you for your feedback on the iService5. Please find below the major changes for the new version. - Updated SystemMaster programming flow: Adapt downgrade behavior (Downgrade only allowed for ELP and recovery when listed in whitelist. Otherwise no downgrade possible for ELP and recovery. Downgrade always allowed for any other firmware packages.) Handling type info, SPAU and wifi country setting introduced with a certain firmware version. - Continuos progress bar for downloading (based on file size, not anymore on number of files - Report a problem form can't be sent without any information given. - Several translation updates - Several bug fixes - Compatibility with iOS15 tested
Build 842148390v1.22021-05-18 06:27:01
Thank you for your feedback. Here is the list of changes for this version: - Updated translations: DE, EN, ES, RU, ZH, FR, PL, IT. - New feature in settings to delete downloaded appliance files. - Programming: include downgrade white list (=allow downgrading only for selected modules). - Include popup when an appliance list (metadata) update is available. This should give a choice to the technician if download should take place now or not. If update is skipped, it will be shown again next day. - Include real file size in appliance list popups. - Waiting screen after switching back from recovery to normal system includes a link to Home screen. - Progress bar and picture included in appliance list update screen (after login). - Progress bar and picture included in appliance files update screen for single file download (after entering E-number) and prepare your work download. - Used storage in settings is accurate again. - Several bug fixes.
Build 840958808v1.12021-03-19 08:51:33
Thank you for your feedback. Here is the list of changes for this version: - Bug fixed: Not all appliance files can be downloaded. Popup occurs "An error occured while downloading appliance firmware. Please try again later." - History function completed (technician can check details about his repair visits, e.g. result of error log readouts or program logs). - Report a problem function enhanced (possibility to choose the problem related repair visit & some bug fixes). - UI for single appliance file & prepare your work download updated (incl. progress bar). - Popup when no appliance list is available after first login (requirement from Apple). - Download speed improved. - Further bug fixes (incl. used storage not correct).
Build 839927601v1.02021-02-18 07:35:39

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Availability 79 of 81 storefronts

RegionLanguagePriceRatingsAvgVersion
DE de-DEFree74.62.3
IN en-GBFree35.02.3
US en-USFree35.02.3
FR fr-FRFree23.02.3
NL nlFree24.52.3
CN zh-Hans-CNFree11.02.3
HU en-GBFree15.02.3
IT itFree15.02.3
PT pt-PTFree15.02.3
AF en-GBFree02.3
AL en-GBFree02.3
AM en-GBFree02.3
AT de-DEFree02.3
AU en-AUFree02.3
AZ en-GBFree02.3
BA en-GBFree02.3
BE en-GBFree02.3
BG en-GBFree02.3
BH en-GBFree02.3
BM en-GBFree02.3
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CH de-CHFree02.3
CY en-GBFree02.3
CZ en-GBFree02.3
DK en-GBFree02.3
EE en-GBFree02.3
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ES es-ESFree02.3
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HK zh-Hant-HKFree02.3
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JP jaFree02.3
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Not available in: BY, RU

Change log 24 changes · US

releaseNotes updated
Improved stability and bugfixes
description updated
iService5 supports service technicians during the repair of BSH home appliances. In order to login and use the app together with a home appliance, service techn
name updated
iService5
Version 2.3 released
Improved stability and bugfixes
Version 2.2 released
SystemMaster Wi-Fi Activation via D-Bus in case the hotspot cannot be opened via normal procedure Relocate of Appliance List Download → moved to it's own setting (and not in the Settings overview page directly visible anymore, as this lead
Version 2.1 released
A redesign of iService5 is available now. It improves performance and usability as well as incorporate new features.
Version 1.64 released
Just a little housekeeping: - Bug fixes - Stability and performance improvements
Version 1.63 released
Features Non-SMM: - instruction for Wifi Bridge SW upgrade and additional link to access to all Wifi Bride Settings - Enabling diagnosis and repair (memory, flashing, monitoring,…) for Flintstone appliance SMM without Wifi (diagnosis class
Version 1.61 released
Non-SMM: - Correct handling of a communication parameter - Flashing timeout extends to 20 min.
Version 1.60 released
- Control for non-SMM appliances, control components via web view e.g. PDS calibration for induction cooktops - Re-Download E-Number: all files and all PPFs of a E-Number will be redownloaded. Only use this feature if you notice some file
Version 1.56 released
- Bugfixe for Showing Connection Diagram on iPhones - Extension of the App-Certificate for trouble-free usage in AppStore - Verlängerung des App-Zertifikats zur reibungslosen Bereitstellung im AppStore
Version 1.54 released
Non-SMM - Download and attach Bridge main and session log to the Report a Problem - dBus check till the communication to the appliance is established - Native iS5 Bridge Settings - Wifi Bridge automatically set to iS5 Mode by entering non-S
Version 1.52 released
The new iS5 version is a hotfix which fixes the verify error for SMM programming
Version 1.51 released
skip-option for PPF-Expiry workflow When there is no error registered, display "No error log available" to inform user (SMM) Optimization for processing data after appliance list download PPF certificate expiry check and download the new ce
Version 1.49 released
Change on backend endpoint (SMM) Enable batch flashing for HSI appliances (non-SMM) Flash button always activated for non-SMM (non-SMM) Enable data logger (with Wi-Fi Bridge) Improve HSI connection (non-SMM) Enable variant Coding (non-SMM)
Version 1.45 released
Enabling ECU Programming, readout ECU versions in the FW inventory for SystemMaster appliances Handling and download of PPF certificates for SystemMaster appliances Improvement in download of appliance files Improvement in Monitoring for no
Version 1.44 released
- Bug fix of iS5 app crash after app-upgrade - Including reinstalling of Recovery FW for SMM appliance reprogramming
Version 1.43 released
Enabling use of iService WiFi bridge for non-SystemMaster appliances incl. flashing, coding, monitoring, memory and access to WiFi bridge settings Adapted Download Settings incl. filter for country (based on repair data) and device class Up
Version 1.42 released
Updated SystemMaster programming flow incl. SPAU and WiFi country settings (aligned with iService4) Set recovery mode one step later when clicking "Start" button, so that technician can check available and installed modules before switching
Version 1.39 released
This is a maintenance-release, with only some technical changes: - Updated certificates for backend (HIP) (which prevents popup: “You are using an unsecure connection to the service. Please contact your support.“) - Updated provisioning pro
Version 1.3 released
Thank you for your feedback on the iService5. Please find below the major changes for the new version. - Updated SystemMaster programming flow: Adapt downgrade behavior (Downgrade only allowed for ELP and recovery when listed in whitelist.
Version 1.2 released
Thank you for your feedback. Here is the list of changes for this version: - Updated translations: DE, EN, ES, RU, ZH, FR, PL, IT. - New feature in settings to delete downloaded appliance files. - Programming: include downgrade white list (
Version 1.1 released
Thank you for your feedback. Here is the list of changes for this version: - Bug fixed: Not all appliance files can be downloaded. Popup occurs "An error occured while downloading appliance firmware. Please try again later." - History funct
Version 1.0 released
expanded screenshot