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Information
Apple ID1515666234
Bundle IDcom.bupaglobal.membersworld
SellerSeller
Min iOS16.4
Min macOS12.0
Device familiesiphone
Released2020-06-10
Copyright© The British United Provident Association Limited, 2022
Privacy policyLink ↗
Preview 1 platform
iPhone 6 images
What’s New Version 2.0.8
- Improvements to bank account capture for easier claim payments anywhere in the world
- Claim journey improvements to make it easier to give us the details we need to process your claim quickly
- Improvements to our messaging service to ensure you can always reach us if you need support
Description
The Bupa Global MembersWorld app is designed to make managing your Bupa Global policy easier on the go.
You can use the app to:
Process Claims
- Submit claims for you and your dependants
- View and track progress
- Add any missing information
Pre-authorisation
- Request pre-authorisation for you and your dependants
- View and track progress
Global Virtual Care
We have partnered with Teladoc Health to connect you to a global network of doctors
- Virtual consultations available 24/7 via video or telephone
- Unlimited number of consultations
- Multiple language options
Message us
- Contact us at any time with messaging
- Receive push notifications when an agent responds
- View membership cards for everyone on the policy, even when not connected to the internet
- View and download policy documents
- Manage your cards and make payments
- Manage account details and settings
To use the app, you’ll need to be a Bupa Global member.
Accessibility
ipadiphonemacrealityDevicetvoswatch
Version history 25 versions
Build 887091487v2.0.82026-06-22 07:53:56
- Improvements to bank account capture for easier claim payments anywhere in the world
- Claim journey improvements to make it easier to give us the details we need to process your claim quickly
- Improvements to our messaging service to ensure you can always reach us if you need support
Build 885383153v2.0.72026-05-11 09:06:42
- Improvements to claim submission to help with faster claims processing
- Improved bank account capture for easier reimbursement
Build 883628656v2.0.52026-03-23 09:19:19
Improvements to My Profile page
Bug fixes
Build 882940382v2.0.42026-03-03 09:28:19
- Bug fixes
- General user experience improvements
Build 882624687v2.0.32026-02-23 10:13:55
- bug fixes
Build 882321105v2.0.22026-02-11 11:26:23
- bug fixes
Build 881774144v2.0.12026-01-28 08:26:17
- Enhancements to the claims experience, including improvements to the document upload process
- Feature updates to ensure compliance across all territories
- Improving content and information available to customers
- Introduction of native experiences for claims and pre-auth tracking for an improved customer experience
Build 875379292v2.0.02025-11-27 10:01:56
Announcing the new version of the MembersWorld mobile app. We are pleased to bring you a refreshed look and feel with all the features you need to easily and securely use your Bupa Global coverage wherever you are.
Build 874024546v1.6.52025-04-16 10:57:33
- bug fixes
Build 873526435v1.6.32025-03-26 12:26:35
- Bug fix to ensure Global Virtual Care video calls work on all up to date devices
- Content and feature updates to ensure compliance in all territories
Build 872682149v1.6.22025-02-24 09:46:38
- Bank Account enhancements: You can now add a bank account to get your claims reimbursed without any delay, so you can get your claims paid faster.
- Global Virtual Care booking updates to better handle booking errors so you can always get the appointment you need.
- NPS survey so you can give us your feedback directly.
Build 869945099v1.6.02024-10-28 14:40:03
- Content updates
Build 869567681v1.5.92024-10-10 08:45:42
- Bug fixes
Build 868172503v1.5.82024-08-14 15:27:55
- Launch of Blua Digital Health, the new Bupa brand for all your digital healthcare
- Improved error messaging
- New features for web chat
- Bug fixes and user interface improvements
Build 866521524v1.5.72024-06-12 12:30:49
- Bug fixes
Build 866011246v1.5.62024-05-20 14:59:03
- FaceID and Fingerprint login have been improved for easier use
- Offline storage improved to make it easier to see which documents are stored on your device
- General user interface improvements
Build 864610584v1.5.52024-03-25 15:05:02
- Improvements to secure document upload journey
- User interface updates for the Global Virtual Care and Claim Submission journeys
- Reimbursement currency update for Venezuela
- Document updates
Build 864255820v1.5.42024-03-07 09:41:50
- Bug fixes
Build 863734572v1.5.32024-02-14 16:12:00
- Copy claims: Users can now duplicate claims to save time completing claims forms
- Automatic message routing: Your messages to customer services can now be automatically routed to customer services in your region where required
- User interface improvements
Build 862973428v1.5.22024-01-18 09:44:19
- Bug fixes
Build 862172846v1.5.12023-12-14 09:40:11
- Saveable claim forms. You can now save a claim form and resume it later if you leave the app so you will never lose your progress on a claim form.
- Change Request form. You can now request to change or cancel a policy from within the app without needing to contact customer services.
- Content updates.
Build 861387329v1.4.52023-11-10 12:37:54
- Bug fixes
Build 861211485v1.4.42023-11-06 09:41:33
- Claim status updates
- Pre-auth status updates and feedback survey
- FAQ and content updates
- General UI improvements
Build 860192026v1.4.32023-09-26 12:25:50
- Content updates
- Improvements to claim journey to make bank details easier to enter
- Addition of 'Awaiting Provider' and 'Final Checks' status to give users more detail about their claims
- User interface improvements
Build 858960995v1.4.22023-08-14 09:00:02
- Updates to FAQs and other text
- Technical improvements
No pricing data captured yet — comparisons appear once the app has paid storefronts or in-app purchases.
Availability 1 of 1 storefronts
| Region | Language | Price | Ratings | Avg | Version |
|---|---|---|---|---|---|
| US | en-US | Free | 122 | 4.5 | 2.0.8 |
Change log 28 changes · US
✎
releaseNotes updated
- Improvements to bank account capture for easier claim payments anywhere in the world
- Claim journey improvements to make it easier to give us the details we
✎
description updated
The Bupa Global MembersWorld app is designed to make managing your Bupa Global policy easier on the go.
You can use the app to:
Process Claims
- Submit claims
✎
name updated
MembersWorld by Bupa Global
◆
Version 2.0.8 released
- Improvements to bank account capture for easier claim payments anywhere in the world
- Claim journey improvements to make it easier to give us the details we need to process your claim quickly
- Improvements to our messaging service to en
◆
Version 2.0.7 released
- Improvements to claim submission to help with faster claims processing
- Improved bank account capture for easier reimbursement
◆
Version 2.0.5 released
Improvements to My Profile page
Bug fixes
◆
Version 2.0.4 released
- Bug fixes
- General user experience improvements
◆
Version 2.0.3 released
- bug fixes
◆
Version 2.0.2 released
- bug fixes
◆
Version 2.0.1 released
- Enhancements to the claims experience, including improvements to the document upload process
- Feature updates to ensure compliance across all territories
- Improving content and information available to customers
- Introduction of native
◆
Version 2.0.0 released
Announcing the new version of the MembersWorld mobile app. We are pleased to bring you a refreshed look and feel with all the features you need to easily and securely use your Bupa Global coverage wherever you are.
◆
Version 1.6.5 released
- bug fixes
◆
Version 1.6.3 released
- Bug fix to ensure Global Virtual Care video calls work on all up to date devices
- Content and feature updates to ensure compliance in all territories
◆
Version 1.6.2 released
- Bank Account enhancements: You can now add a bank account to get your claims reimbursed without any delay, so you can get your claims paid faster.
- Global Virtual Care booking updates to better handle booking errors so you can always ge
◆
Version 1.6.0 released
- Content updates
◆
Version 1.5.9 released
- Bug fixes
◆
Version 1.5.8 released
- Launch of Blua Digital Health, the new Bupa brand for all your digital healthcare
- Improved error messaging
- New features for web chat
- Bug fixes and user interface improvements
◆
Version 1.5.7 released
- Bug fixes
◆
Version 1.5.6 released
- FaceID and Fingerprint login have been improved for easier use
- Offline storage improved to make it easier to see which documents are stored on your device
- General user interface improvements
◆
Version 1.5.5 released
- Improvements to secure document upload journey
- User interface updates for the Global Virtual Care and Claim Submission journeys
- Reimbursement currency update for Venezuela
- Document updates
◆
Version 1.5.4 released
- Bug fixes
◆
Version 1.5.3 released
- Copy claims: Users can now duplicate claims to save time completing claims forms
- Automatic message routing: Your messages to customer services can now be automatically routed to customer services in your region where required
- User int
◆
Version 1.5.2 released
- Bug fixes
◆
Version 1.5.1 released
- Saveable claim forms. You can now save a claim form and resume it later if you leave the app so you will never lose your progress on a claim form.
- Change Request form. You can now request to change or cancel a policy from within the app
◆
Version 1.4.5 released
- Bug fixes
◆
Version 1.4.4 released
- Claim status updates
- Pre-auth status updates and feedback survey
- FAQ and content updates
- General UI improvements
◆
Version 1.4.3 released
- Content updates
- Improvements to claim journey to make bank details easier to enter
- Addition of 'Awaiting Provider' and 'Final Checks' status to give users more detail about their claims
- User interface improvements
◆
Version 1.4.2 released
- Updates to FAQs and other text
- Technical improvements