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What’s New Version 2.42.3
This update brings behind-the-scenes improvements for a faster, smoother experience, plus a refreshed UI with visual enhancements throughout the app.
Description
LiveChat is a customer service platform that delights your customers and fuels your sales. Support customers on the go with LiveChat and offer a superb customer experience at all times.
Never miss another chance to connect with customers! The LiveChat mobile app is with you whenever you need, and works seamlessly even on poor internet connection. Customer support was never easier.
30,000+ companies around the world can’t be wrong!
Powerful customer service software close at hand:
- Customer details
- Incoming message sneak peek & ready-to-go responses
- Multi-channel support
- File sharing
- In-app and push notifications
- Agent list with editable profiles
And more!
_________
Install LiveChat to:
1. Solve customer problems in a flash
Instant answers in real-time. Fast for your team, fast for the customer.
See what customers are typing before the message is sent. Use ready-to-go responses for repetitive questions. Speed up your customer support with ease and boost customer satisfaction.
2. Support smarter, not harder
Make the most of automation.
Use automated greetings to recommend products, make announcements, and engage customers based on their behavior on the website. Streamline your customer service automatically routing chats to the right teams.
3. Solve tickets anytime, anywhere
Manage complex cases inside your iOS app with our built-in ticketing system. Reassign tickets between groups, keep all open cases in a specific folder, and find the ticket status in the blink of an eye.
4. Close more sales
Collect and qualify leads without a hitch and boost your sales opportunities.
Engage prospective customers while they’re still on your website. Support customers throughout their buying journey to improve customer experience and increase your sales.
5. Cut costs
Increasing headcount is not the answer.
Scale your customer service the smart way. Improve productivity with powerful features.
Offer customer support to several visitors at a time, and reply faster, keeping customer satisfaction high.
_________
Install LiveChat on your mobile and improve your customer service in minutes. Support your customers wherever you are to offer a superb customer experience at all times.
Accessibility
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Version history 25 versions
Build 887583286v2.42.32026-06-30 07:28:39
This update brings behind-the-scenes improvements for a faster, smoother experience, plus a refreshed UI with visual enhancements throughout the app.
Build 887484693v2.42.22026-06-29 08:18:02
This update brings behind-the-scenes improvements for a faster, smoother experience, plus a refreshed UI with visual enhancements throughout the app.
Build 886397494v2.42.12026-06-09 15:05:41
This version includes minor UI improvements, stability fixes, and general compatibility updates.
Build 885917194v2.42.02026-05-27 05:14:55
Stay on top of your business in real time. You can now monitor live traffic, view customer locations, track sales made through chat, and see positive customer ratings as they happen.
We’ve also introduced a new global counter - switch between the growth metrics that matter most to you and watch your business grow through chat:
- sales closed,
- leads captured,
- customers served.
Stay tuned - we’re just getting started, and more exciting updates are on the way!
Build 884943464v2.41.82026-04-27 03:54:38
What’s new?
Your chats just got a serious upgrade:
- Chat summary – instantly understand your relationship with each customer. Key insights, no digging.
- Purchase activity in chat (for eCommerce) – see what customers are buying, right where the conversation happens.
- Brand new feedback form – reaching out to us is now easier than ever.
And that’s not all-this release comes with a wave of behind-the-scenes improvements to make everything smoother and faster.
We’re just getting started. More powerful updates are on the way.
Build 884898740v2.41.72026-04-26 06:51:11
What’s new?
Your chats just got a serious upgrade:
- Chat summary – instantly understand your relationship with each customer. Key insights, no digging.
- Purchase activity in chat (for eCommerce) – see what customers are buying, right where the conversation happens.
- Brand new feedback form – reaching out to us is now easier than ever.
And that’s not all-this release comes with a wave of behind-the-scenes improvements to make everything smoother and faster.
We’re just getting started. More powerful updates are on the way.
Build 883593358v2.41.62026-03-21 06:13:15
New release just landed! What’s new?
• Emoji reactions for messages
• UI improvements for a smoother experience
• Bug fixes and performance enhancements
More exciting updates coming soon!
Build 880619376v2.41.52026-02-11 11:55:53
We’ve shipped UI refinements, performance improvements, and important security updates to make the app smoother and more reliable.
Build 880455699v2.41.32025-12-09 08:11:52
Important security updates inside:
• Critical security patches applied
• Improved app stability on Android
• Performance & reliability enhancements
Build 880349669v2.41.22025-12-05 10:26:24
We’ve taken things up a notch!
• Refreshed Tickets section
• Faster performance
• A range of behind-the-scenes improvements for a smoother experience
Update now and feel the difference.
Build 878913996v2.40.42025-10-15 12:29:59
Big update just dropped!
- Sleek new Customer Profile & Visited pages
- Smarter Notifications with improved design
- Major speed and performance boosts
- And yes… Dark Mode is now here!
Upgrade now and enjoy a simply better experience.
Build 878467406v2.40.32025-10-01 11:52:45
Big update just dropped!
- Sleek new Customer Profile & Visited pages
- Smarter Notifications with improved design
- Major speed and performance boosts
- And yes… Dark Mode is now here!
Upgrade now and enjoy a simply better experience.
Build 876705590v2.39.32025-08-01 17:20:18
Nothing flashy this time– just some behind-the-scenes improvements to keep the app running nice and smooth. We’ve got exciting updates on the way!
Build 876193345v2.38.42025-07-11 09:35:03
Exciting updates just landed!
• New Tickets section with a fresh, improved look
• Real-time customer status now visible directly in the chat
Build 875662477v2.37.32025-06-18 10:20:30
We’re rolling out a powerful new Dashboard — your go-to screen for real-time business insights, all in one place.
- See who’s accepting chats and how many each agent is handling
- Track active chats and live visitor activity
- View customer feedback and your daily chat satisfaction score
Everything you need to stay informed and in control — fast, clear, and right from your mobile.
More exciting updates are on the way!
Build 875361394v2.36.62025-06-06 09:18:17
We’re rolling out a powerful new Dashboard — your go-to screen for real-time business insights, all in one place.
- See who’s accepting chats and how many each agent is handling
- Track active chats and live visitor activity
- View customer feedback and your daily chat satisfaction score
Everything you need to stay informed and in control — fast, clear, and right from your mobile.
More exciting updates are on the way!
Build 875049279v2.36.52025-05-28 16:52:42
We’re rolling out a powerful new Dashboard — your go-to screen for real-time business insights, all in one place.
- See who’s accepting chats and how many each agent is handling
- Track active chats and live visitor activity
- View customer feedback and your daily chat satisfaction score
Everything you need to stay informed and in control — fast, clear, and right from your mobile.
More exciting updates are on the way!
Build 874477604v2.35.12025-05-05 16:21:04
- Faster, smoother sign-up and sign-in experience
- Quicker and easier HelpDesk ticket creation — so you can get support without the wait
- Bug Fixes
Build 873579097v2.34.42025-03-28 10:41:38
We’ve changed how you navigate the app to make room for exciting new features coming soon.
Archives are now in Inbox (previously Chats), so they’re no longer in the main navigation bar.
Why the change?
This update sets the stage for new sections and improvements designed to make the app more intuitive and helpful in your daily work. It’s a small shift now, but an important step toward a better, more connected experience.
Thanks for being with us!
Build 873222507v2.33.02025-03-17 13:42:06
Bug fixes and minor improvements
Build 872963367v2.32.52025-03-06 11:34:38
Big improvements are just around the corner! We’ve fine-tuned the Engage, Chats, Archives, and More sections to bring you a smoother, more insightful experience. Here’s what to expect:
- Engage – A fresh look with enhanced visitor insights! Now you can see the visitor’s device details and instantly spot first-time visitors.
- Chats – A sleek visual refresh, enhancing the chat list for better clarity.
- Archives – A polished design plus new chat insights: see who started the chat (bot or agent) and track customer satisfaction with the chat rating indicator.
- More – A complete visual redesign, making navigation even more intuitive.
Build 872296308v2.31.32025-02-14 12:48:49
No major changes this time, but we've fixed some bugs and made behind-the-scenes tweaks for a smoother experience. More updates coming soon!
Build 871727288v2.30.42025-01-15 10:55:01
No new changes this time, but we've fixed some bugs and made behind-the-scenes tweaks for a smoother experience. More updates coming soon!
Build 870929953v2.30.32024-12-07 10:52:33
Completely new design for the main application screens
Build 870249618v2.29.52024-11-18 11:38:06
- Introduced changing the user's or an agent's login status
- Fix camera permissions bug
No pricing data captured yet — comparisons appear once the app has paid storefronts or in-app purchases.
Availability 1 of 1 storefronts
| Region | Language | Price | Ratings | Avg | Version |
|---|---|---|---|---|---|
| US | en-US | Free | 109 | 4.3 | 2.42.3 |
Change log 29 changes · US
✎
releaseNotes updated
This update brings behind-the-scenes improvements for a faster, smoother experience, plus a refreshed UI with visual enhancements throughout the app.
✎
description updated
LiveChat is a customer service platform that delights your customers and fuels your sales. Support customers on the go with LiveChat and offer a superb customer
✎
subtitle updated
Customer service chat
✎
name updated
LiveChat - Support & Sell
◆
Version 2.42.3 released
This update brings behind-the-scenes improvements for a faster, smoother experience, plus a refreshed UI with visual enhancements throughout the app.
◆
Version 2.42.2 released
This update brings behind-the-scenes improvements for a faster, smoother experience, plus a refreshed UI with visual enhancements throughout the app.
◆
Version 2.42.1 released
This version includes minor UI improvements, stability fixes, and general compatibility updates.
◆
Version 2.42.0 released
Stay on top of your business in real time. You can now monitor live traffic, view customer locations, track sales made through chat, and see positive customer ratings as they happen.
We’ve also introduced a new global counter - switch betw
◆
Version 2.41.8 released
What’s new?
Your chats just got a serious upgrade:
- Chat summary – instantly understand your relationship with each customer. Key insights, no digging.
- Purchase activity in chat (for eCommerce) – see what customers are buying, right whe
◆
Version 2.41.7 released
What’s new?
Your chats just got a serious upgrade:
- Chat summary – instantly understand your relationship with each customer. Key insights, no digging.
- Purchase activity in chat (for eCommerce) – see what customers are buying, right whe
◆
Version 2.41.6 released
New release just landed! What’s new?
• Emoji reactions for messages
• UI improvements for a smoother experience
• Bug fixes and performance enhancements
More exciting updates coming soon!
◆
Version 2.41.5 released
We’ve shipped UI refinements, performance improvements, and important security updates to make the app smoother and more reliable.
◆
Version 2.41.3 released
Important security updates inside:
• Critical security patches applied
• Improved app stability on Android
• Performance & reliability enhancements
◆
Version 2.41.2 released
We’ve taken things up a notch!
• Refreshed Tickets section
• Faster performance
• A range of behind-the-scenes improvements for a smoother experience
Update now and feel the difference.
◆
Version 2.40.4 released
Big update just dropped!
- Sleek new Customer Profile & Visited pages
- Smarter Notifications with improved design
- Major speed and performance boosts
- And yes… Dark Mode is now here!
Upgrade now and enjoy a simply better experience.
◆
Version 2.40.3 released
Big update just dropped!
- Sleek new Customer Profile & Visited pages
- Smarter Notifications with improved design
- Major speed and performance boosts
- And yes… Dark Mode is now here!
Upgrade now and enjoy a simply better experience.
◆
Version 2.39.3 released
Nothing flashy this time– just some behind-the-scenes improvements to keep the app running nice and smooth. We’ve got exciting updates on the way!
◆
Version 2.38.4 released
Exciting updates just landed!
• New Tickets section with a fresh, improved look
• Real-time customer status now visible directly in the chat
◆
Version 2.37.3 released
We’re rolling out a powerful new Dashboard — your go-to screen for real-time business insights, all in one place.
- See who’s accepting chats and how many each agent is handling
- Track active chats and live visitor activity
- View custome
◆
Version 2.36.6 released
We’re rolling out a powerful new Dashboard — your go-to screen for real-time business insights, all in one place.
- See who’s accepting chats and how many each agent is handling
- Track active chats and live visitor activity
- View custome
◆
Version 2.36.5 released
We’re rolling out a powerful new Dashboard — your go-to screen for real-time business insights, all in one place.
- See who’s accepting chats and how many each agent is handling
- Track active chats and live visitor activity
- View customer
◆
Version 2.35.1 released
- Faster, smoother sign-up and sign-in experience
- Quicker and easier HelpDesk ticket creation — so you can get support without the wait
- Bug Fixes
◆
Version 2.34.4 released
We’ve changed how you navigate the app to make room for exciting new features coming soon.
Archives are now in Inbox (previously Chats), so they’re no longer in the main navigation bar.
Why the change?
This update sets the stage for new s
◆
Version 2.33.0 released
Bug fixes and minor improvements
◆
Version 2.32.5 released
Big improvements are just around the corner! We’ve fine-tuned the Engage, Chats, Archives, and More sections to bring you a smoother, more insightful experience. Here’s what to expect:
- Engage – A fresh look with enhanced visitor insights!
◆
Version 2.31.3 released
No major changes this time, but we've fixed some bugs and made behind-the-scenes tweaks for a smoother experience. More updates coming soon!
◆
Version 2.30.4 released
No new changes this time, but we've fixed some bugs and made behind-the-scenes tweaks for a smoother experience. More updates coming soon!
◆
Version 2.30.3 released
Completely new design for the main application screens
◆
Version 2.29.5 released
- Introduced changing the user's or an agent's login status
- Fix camera permissions bug