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Preview 2 platforms
iPhone 5 images
iPad 4 images
What’s New Version 2.4.1
- Documents - Fixed document viewing.
- Observations
- Fixed iPad layout.
- Fixed needing a double-tap to save on iPad.
- Carer Concerns
- Added default state so concern starts correctly.
- Fixed concern being incorrectly disabled — enabled state now explicit.
- Keyboard — Dismiss keyboard before presenting any modal, avoiding UI glitches.
Description
The CareLineLive carer companion app allows care workers to view their rota, check in and out of visits, and access important client information before they arrive.
Spend less time on admin and more time on what matters - providing exceptional care. Our comprehensive app offers access to medication administration records, tasks, observations, and more, all designed to improve efficiency, enhance communication, and ensure compliance.
Working closely with a number of care agencies, CareLineLive has used the latest technology and has been developed to offer Home Care Agencies an innovative, easy to use, Cloud Based Care Management System built for purpose.
Key features of the Carer Companion App include:
- View your rota, with real-time updates
- Electronic visit monitoring, utilising QR codes and GPS
- Access to important client documentation
- Record visit notes and observations, attach photos, and report concerns
- View and complete tasks which must be performed during the visit
- Works offline, ensuring you always know where you need to be
This app is intended for use by carers who work for a business that uses CareLineLive. For more information, visit https://carelinelive.com
Accessibility
ipadiphonemacrealityDevicetvoswatch
Version history 25 versions
Build 887486362v2.4.12026-06-29 21:22:37
- Documents - Fixed document viewing.
- Observations
- Fixed iPad layout.
- Fixed needing a double-tap to save on iPad.
- Carer Concerns
- Added default state so concern starts correctly.
- Fixed concern being incorrectly disabled — enabled state now explicit.
- Keyboard — Dismiss keyboard before presenting any modal, avoiding UI glitches.
Build 886194090v2.4.02026-06-11 10:34:18
- Redesigned form for submitting carer concerns
- Improved background sync handling
- Rota improvements, including allowing you to sort by actual arrival time (check-in time)
- Body Map Annotations for Carer Concerns
- PRN medication completions
Build 876327219v2.3.112025-07-15 10:23:27
- Fix when unallocated from bookings
- Fixes related to switching servers
- QR code scanning: fix issue on 9th generation iPads. Permission checks would interfere with QR detection
- Syncing and general stability improvements
- Rota: correct count showing on day/week view when booking crosses midnight
- Rota: refresh day/week screens when sync finishes
Build 875918630v2.3.102025-06-27 13:05:59
- Fix when unallocated from bookings
- Fixes related to switching servers
- Camera error handling improvements
- Syncing and general stability improvements
Build 875687881v2.3.92025-06-20 16:23:32
- Add required footnote to task comments field if required by status
- Adjust logic when launching check-in
- Improve error descriptions when refreshing rota
- Fixed resizing of text views when typing multiple lines of text
- Fixed potential memory leak when loading rota, which could cause freezes
- Fix for announcement layout on iPad
- Changed the presentation method of the Scanner and updated Navigation logic
- Changes to check-in/check-out screens to address freezes
- Changes to storage of authentication state to address issues related to syncing
- Rebuilt the scanner camera screen
- Syncing optimisations when dealing with a large amount of data
Build 874207050v2.3.72025-05-15 15:29:13
- Refreshed login experience
- Multi-factor Authentication and SSO support when logging in
Bug fixes:
- Add footnote to task comments field if comments are required by the task completion status
- Improve error descriptions when refreshing rota
- Fixed resizing of text fields when typing multiple lines of text
- Fixed potential memory leak when loading rota, which could cause the rota screen to freeze
Build 873761734v2.3.62025-04-04 09:28:33
- Refreshed login experience
- Multi-factor Authentication and SSO support when logging in
- Bug fixes
Build 873498744v2.3.52025-03-27 10:43:26
- Refreshed login experience
- Multi-factor Authentication and SSO support when logging in
- Bug fixes
Build 873313232v2.3.42025-03-21 10:09:27
- Refreshed login experience
- Multi-factor Authentication and SSO support when logging in
- Bug fixes
Build 852690959v2.3.22025-03-13 12:08:20
- Refreshed login experience
- Multi-factor Authentication and SSO support when logging in
- Bug fixes
Build 851132131v2.2.02022-08-09 10:22:12
- Visit details may now be restricted to a period of time
- Bug fixes
Build 847867130v2.1.02022-03-22 23:59:56
- Fixes an issue where users cannot pass Downloading Data on some devices
- Fixes an issue with alerts on some users devices
Build 845335061v2.0.42021-11-14 20:06:33
- Fixed issue where concerns saved without an internet would not be synced later
Notice: support for iOS 12 will be removed in January 2022
Build 845321388v2.0.32021-11-13 22:30:53
- Fixed issue where concerns saved without an internet would not be synced later
Notice: support for iOS 12 will be removed in January 2022
Build 845284478v2.0.22021-11-11 17:16:42
- Fixed issue where concerns saved without an internet would not be synced later
Notice: support for iOS 12 will be removed in January 2022
Build 844379036v2.0.12021-10-06 08:26:09
- Fixed styling bugs on iOS 15
- Validate incorrect QR codes
Notice: support for iOS 12 will be removed in January 2022
Build 843626439v2.0.02021-08-17 08:51:56
- You can now record observations such as meals, fluid, blood glucose and more!
- If you think something needs extra attention, you can now report a concern for notes, tasks and observations. This will notify the office.
- We've made some improvements to rota syncing in the background
Build 842347024v1.1.62021-05-24 15:52:26
- Various bug fixes and improvements
Build 841010588v1.1.22021-03-23 16:31:20
Fixed issue with sync causing tasks to be sent to the server repeatedly
Build 840976024v1.1.12021-03-22 09:04:43
Fixed an issue where expanding notes field would push the save button off the screen
Build 840579404v1.1.02021-03-04 11:49:04
- iPad support
- Bug fixes & improvements
Build 839348600v1.0.02020-11-24 23:17:26
- Support for unplanned visits
- Bug fixes & improvements
Build 837619359v0.5.02020-09-03 10:10:35
New:
- Receive reminders for upcoming visits
- Service user birthdays are highlighted in your rota
- View the previous 24 hours of tasks for a client
- See when medication was last prompted to a service user
Build 837272003v0.4.42020-08-07 22:01:43
Fixed bug that would occur when a shift exists with no bookings
Build 836878562v0.4.32020-07-17 02:08:58
Shifts are now shown on the rota
No pricing data captured yet — comparisons appear once the app has paid storefronts or in-app purchases.
Availability 37 of 37 storefronts
| Region | Language | Price | Ratings | Avg | Version |
|---|---|---|---|---|---|
 GB | en-GB | Free | 28 | 1.7 | 2.4.1 |
 AU | en-AU | Free | 1 | 5.0 | 2.4.1 |
 AT | de-DE | Free | 0 | — | 2.4.1 |
 BE | en-GB | Free | 0 | — | 2.4.1 |
 BG | en-GB | Free | 0 | — | 2.4.1 |
 BY | en-GB | Free | 0 | — | 2.4.1 |
 CA | en-CA | Free | 0 | — | 2.4.1 |
 CH | de-CH | Free | 0 | — | 2.4.1 |
 CZ | en-GB | Free | 0 | — | 2.4.1 |
 DE | de-DE | Free | 0 | — | 2.4.1 |
 DK | en-GB | Free | 0 | — | 2.4.1 |
 EE | en-GB | Free | 0 | — | 2.4.1 |
 ES | es-ES | Free | 0 | — | 2.4.1 |
 FI | en-GB | Free | 0 | — | 2.4.1 |
 FR | fr-FR | Free | 0 | — | 2.4.1 |
 GR | en-GB | Free | 0 | — | 2.4.1 |
 HR | en-GB | Free | 0 | — | 2.4.1 |
 HU | en-GB | Free | 0 | — | 2.4.1 |
 IE | en-GB | Free | 0 | — | 2.4.1 |
 IS | en-GB | Free | 0 | — | 2.4.1 |
 IT | it | Free | 0 | — | 2.4.1 |
 LT | en-GB | Free | 0 | — | 2.4.1 |
 LU | en-GB | Free | 0 | — | 2.4.1 |
 LV | en-GB | Free | 0 | — | 2.4.1 |
 NL | nl | Free | 0 | — | 2.4.1 |
 NO | en-GB | Free | 0 | — | 2.4.1 |
 NZ | en-AU | Free | 0 | — | 2.4.1 |
 PL | en-GB | Free | 0 | — | 2.4.1 |
 PT | pt-PT | Free | 0 | — | 2.4.1 |
 RO | en-GB | Free | 0 | — | 2.4.1 |
 RS | en-GB | Free | 0 | — | 2.4.1 |
 RU | ru | Free | 0 | — | 2.4.1 |
 SE | sv | Free | 0 | — | 2.4.1 |
 SI | en-GB | Free | 0 | — | 2.4.1 |
 SK | en-GB | Free | 0 | — | 2.4.1 |
 UA | en-GB | Free | 0 | — | 2.4.1 |
 US | en-US | Free | 0 | — | 2.4.1 |
Change log 29 changes · US
✎
releaseNotes updated
- Documents - Fixed document viewing.
- Observations
- Fixed iPad layout.
- Fixed needing a double-tap to save on iPad.
- Carer Concerns
- Added default s
✎
description updated
The CareLineLive carer companion app allows care workers to view their rota, check in and out of visits, and access important client information before they arr
✎
subtitle updated
Carer Companion App
✎
name updated
CareLineLive
◆
Version 2.4.1 released
- Documents - Fixed document viewing.
- Observations
- Fixed iPad layout.
- Fixed needing a double-tap to save on iPad.
- Carer Concerns
- Added default state so concern starts correctly.
- Fixed concern being incorrectly disabled —
◆
Version 2.4.0 released
- Redesigned form for submitting carer concerns
- Improved background sync handling
- Rota improvements, including allowing you to sort by actual arrival time (check-in time)
- Body Map Annotations for Carer Concerns
- PRN medication comple
◆
Version 2.3.11 released
- Fix when unallocated from bookings
- Fixes related to switching servers
- QR code scanning: fix issue on 9th generation iPads. Permission checks would interfere with QR detection
- Syncing and general stability improvements
- Rota: correc
◆
Version 2.3.10 released
- Fix when unallocated from bookings
- Fixes related to switching servers
- Camera error handling improvements
- Syncing and general stability improvements
◆
Version 2.3.9 released
- Add required footnote to task comments field if required by status
- Adjust logic when launching check-in
- Improve error descriptions when refreshing rota
- Fixed resizing of text views when typing multiple lines of text
- Fixed potentia
◆
Version 2.3.7 released
- Refreshed login experience
- Multi-factor Authentication and SSO support when logging in
Bug fixes:
- Add footnote to task comments field if comments are required by the task completion status
- Improve error descriptions when refreshing
◆
Version 2.3.6 released
- Refreshed login experience
- Multi-factor Authentication and SSO support when logging in
- Bug fixes
◆
Version 2.3.5 released
- Refreshed login experience
- Multi-factor Authentication and SSO support when logging in
- Bug fixes
◆
Version 2.3.4 released
- Refreshed login experience
- Multi-factor Authentication and SSO support when logging in
- Bug fixes
◆
Version 2.3.2 released
- Refreshed login experience
- Multi-factor Authentication and SSO support when logging in
- Bug fixes
◆
Version 2.2.0 released
- Visit details may now be restricted to a period of time
- Bug fixes
◆
Version 2.1.0 released
- Fixes an issue where users cannot pass Downloading Data on some devices
- Fixes an issue with alerts on some users devices
◆
Version 2.0.4 released
- Fixed issue where concerns saved without an internet would not be synced later
Notice: support for iOS 12 will be removed in January 2022
◆
Version 2.0.3 released
- Fixed issue where concerns saved without an internet would not be synced later
Notice: support for iOS 12 will be removed in January 2022
◆
Version 2.0.2 released
- Fixed issue where concerns saved without an internet would not be synced later
Notice: support for iOS 12 will be removed in January 2022
◆
Version 2.0.1 released
- Fixed styling bugs on iOS 15
- Validate incorrect QR codes
Notice: support for iOS 12 will be removed in January 2022
◆
Version 2.0.0 released
- You can now record observations such as meals, fluid, blood glucose and more!
- If you think something needs extra attention, you can now report a concern for notes, tasks and observations. This will notify the office.
- We've made some i
◆
Version 1.1.6 released
- Various bug fixes and improvements
◆
Version 1.1.2 released
Fixed issue with sync causing tasks to be sent to the server repeatedly
◆
Version 1.1.1 released
Fixed an issue where expanding notes field would push the save button off the screen
◆
Version 1.1.0 released
- iPad support
- Bug fixes & improvements
◆
Version 1.0.0 released
- Support for unplanned visits
- Bug fixes & improvements
◆
Version 0.5.0 released
New:
- Receive reminders for upcoming visits
- Service user birthdays are highlighted in your rota
- View the previous 24 hours of tasks for a client
- See when medication was last prompted to a service user
◆
Version 0.4.4 released
Fixed bug that would occur when a shift exists with no bookings
◆
Version 0.4.3 released
Shifts are now shown on the rota