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Apple ID1457730629
Bundle IDcom.itron.mobile.deployment
SellerSeller
Min iOS16.0
Min macOS13.0
Device familiesiphone, ipad
Released2020-03-27
Copyright© 2019 Itron Inc.
Privacy policyLink ↗
Preview 2 platforms
iPhone 3 images
iPad 3 images
What’s New Version 3.1
Itron Security Manager (ISM) Tenancy
FDM Tools server can now accommodate separate customer Business Units pointing to unique tenants in a shared Itron hosted ISM.
Valve Command: Restrict
Field Tools now supports the Valve Restrict task for the Itron Cellular 500G and 500W in Mobile and Network modes.
Carrier Support for Cellular Intelis Gas meters Field Tools has added carrier support, both Verizon and AT&T CAT M1, for Cellular Intelis Gas meters, in both Mobile and Network mode.
Description
Field Tools
ERT and Meter Configuration Accuracy for Reliable Data Collection
FIELD TOOLS v3.1 - April 2026
Field Tools is an Itron app built on decades of programmable metering experience in the gas and water utility markets. Field Tools ensures Itron ERTs are configured correctly, allowing a utility to properly bill consumers and analyze meter data with a mobile or head-end system.
Field Tools is designed to improve the efficiency of today’s field worker when installing, programming and checking Itron ERTs. Built on the Itron Mobile foundation, Field Tools enables the use of smartphones and tablets to perform various field tasks related to managing utility meter data collection hardware.
Field Tools includes features such as:
• Configuring device telemetry parameters
• Configuring communication modes
• Changing from mobile to network mode
• Validating network configuration
• Reading Tampers
• Checking meter configurations
• High Speed Firmware download on select devices
• Extracting Interval Data
• Intelis meter Valve Commands
• Cellular Network Coverage Validation
Flexibility
Field Tools is designed to run on smartphones and tablets allowing a Utility to choose the best and most affordable device for each employee, and working alongside other apps reducing the number of mobile devices carried by a field worker.
Connected
The mobile field worker can synchronize new configurations throughout the day using any Internet connection (cellular, Wi-Fi, or Ethernet) from anywhere: at home, in the office, or in the field.
Programming
Field Tools connects to a designated head-end cloud server to retrieve customer-specific meter configurations needed to accurately program ERTs and meters in the field.
Validation
Field Tools provides the field worker and utility with the comfort and satisfaction that billing will be accurate.
Network-Attach
Field Tools enables a smooth transition of ERTs and meters from mobile to network modes, in addition to validating network attach information after an ERT or meter has associated with a network.
Itron Wireless Communications Modules
Field Tools uses the compact Itron Mobile Radio that uses Bluetooth® to connect to the Field Tools app on a variety of mobile devices. Itron radios support Wakeup and Bubble Up ERTs.
Supported Itron Radios:
IMR, IMR2, IMR-FT
Supported ERTs:
40G/GB, 50W, 60W, 60WP, 100G, 100W, OpenWay Riva 500G, 500W and Intelis Gas meters, Gen5 500G, 500W and Intelis Gas meters, Cellular 500G and 500W ERT Modules, and Solar Battery Access Points (SBAP)
Supported Feature Set:
Read, Check, Program, Switch to Network mode, Switch to Mobile mode and more
Itron continually works to add more ERTs and features to Field Tools.
ABOUT ITRON
Itron enables utilities and cities to safely, securely and reliably deliver critical infrastructure services to communities in more than 100 countries. Our portfolio of smart networks, software, services, meters and sensors helps our customers better manage electricity, gas and water resources for the people they serve. By working with our customers to ensure their success, we help improve the quality of life, ensure the safety and promote the well-being of millions of people around the globe. Itron is dedicated to creating a more resourceful world. Join us: www.itron.com.
Itron® and OpenWay® are registered trademarks of Itron, Inc. All third-party trademarks are property of their respective owners and any usage herein does not suggest or imply any relationship between Itron and the third party unless expressly stated.
Accessibility
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Version history 25 versions
Build 884341425v3.12026-04-15 02:40:51
Itron Security Manager (ISM) Tenancy
FDM Tools server can now accommodate separate customer Business Units pointing to unique tenants in a shared Itron hosted ISM.
Valve Command: Restrict
Field Tools now supports the Valve Restrict task for the Itron Cellular 500G and 500W in Mobile and Network modes.
Carrier Support for Cellular Intelis Gas meters Field Tools has added carrier support, both Verizon and AT&T CAT M1, for Cellular Intelis Gas meters, in both Mobile and Network mode.
Build 882247315v3.0.782026-02-11 02:28:23
3.0.78 Hotfix
Build 881225078v3.02026-01-14 02:50:49
The Gen5 Intelis Gas Meter in network mode has been added to the list of devices that support the Test Mode feature.
A new setting has been added to the Home Screen, allowing users to enable or disable showing the "Identify Endpoint" card.
Fast Firmware Download support for:
■ Gen5 Cellular 500G and 500W (mobile mode and network mode)
■ Gen5 500G and 500W
■ Gen5 Intelis 250/425
■ Riva Intelis 250/425
■ Riva 500G and 500W Intelis
■ Solar Battery Access Point (SBAP)
Build 879461259v2.112025-11-13 02:28:41
Field Tools now supports a high speed mode firmware download to Itron endpoints and
meters having a compatible firmware version already installed.
■ Gen5 Cellular 500G and 500W (mobile mode and network mode)
■ Gen5 500G and 500W
■ Gen5 Intelis 250/425
■ Riva Intelis 250/425
■ Riva 500G and 500W Intelis
■ Solar Battery Access Point (SBAP)
Test Mode Operations
The Gen5 Intelis Gas Meter in network mode has been added to the list of devices that
support the Test Mode feature. Mobile mode is scheduled for an upcoming release.
Identify Endpoint
A new setting has been added to the Home Screen, allowing users to enable or disable
showing the "Identify Endpoint" card. The Identify Endpoint feature allows a field
technician (or FSR) to query an endpoint to find out exactly what it is and what mode it is in.
Build 877489275v2.10.1572025-08-26 04:17:38
2.10 Hotfix for PolyCase Entra domains.
Build 876907960v2.102025-08-13 02:08:24
Added support for Test Mode Operations on OpenWay Riva Intelis
Added cellular carrier support for Gen5 and SBAP devices
Added support for Conversion Check Riva and Gen5 devices
Firmware download support for mobile mode Gen5 and cellular devices
Build 875578234v2.9.51142025-06-17 21:19:55
2.9 Hotfix
Build 874086640v2.92025-05-21 23:28:51
3406478: Single sign-on now fully implemented
2810105, 2866158: Field Tools now supports programming the 100G gas module with Gas Day Take.
3125610, 3125856: Field Tools now supports carrier AT&T CAT-M1 on several devices.
2825454, 2825455: Itron now supports the EFC Tools for expanded network coverage.
2825474: Gas devices in network mode have a Miscellaneous Log under Tampers and Events > Legally Relevant Logs.
2849994, 2850004, 3483679: Commission and decommission - mobile mode
2931024: Read Any - Count of results
3486652: Read Any - RSSI
3184797: Notification if automatically signed out
3168151: Programming partial success details
3271476: Tampers and events details
are now included with time, name, and description of events and tampers.
3279754: SBAP: cellular discovery configuration
3365309: SBAP: battery and solar statistics
Build 871978962v2.82025-01-29 03:24:42
- Added single sign-on capability
- Added support for Legally Relevant Logs under Tampers and Events (Riva
and Gen5 Network mode)
- Added support for an additional pulse weight
- SBAP: Wake from Factory Ship
- Wake from Factory Ship with Cellular Network Assessment
- Modem reset in OpenWay Riva Cellular endpoints
Build 869740256v2.72024-10-18 01:05:42
Support for 100S TI-SOC (100G and 100W)
Support for Contingency Reading for GenX Cellular 500S
Support for External Antenna Support – Check, Events for GenX Cellular 500S
Support for 500S Cellular platform High Flow event for water modules
Support for 500S Cellular Verizon, AT&T network, & Cat-M1 operations
Support for Modem Information and Device Debug Log Retrieval for GenX Cellular 500S
Support for Cellular 500S platform coverage validation tool
Support for GenX 500S Cellular GenX Device Registration, Physical Installation, Environment Switching
Support for Firmware Download on SBAP, Riva Cellular 500G/W devices.
Support for SBAP - 500S-INS EFC+ Connection, Reset Modem, Physical Installation/Configuration, Modem Information, Environment Switching, Battery and Solar Generation Stats Reporting
Support Gen5 ICP Compatibility and Gen5 ICP Application layer functionality
Measurement Canada Specifications for Gen5 ICP
Build 868421904v2.6.20172024-08-27 05:00:13
Hotfix for Cellular Performance Results
Build 865479947v2.6.16912024-04-25 16:12:41
2.6 Hotfix
Build 865249688v2.62024-04-19 01:01:50
Bug fixes, enhancements, and upcoming device support
Build 863763605v2.5.15662024-02-16 04:01:11
2.5 Authentication Hotfix
Build 862782448v2.52024-01-19 03:35:51
Support for GenX Ceullar 500G/500W Network Operations
Support for Factory Ship Mode for GenX Cellular 500W
Support for Cellular and Battery Statistics Reporting - Cellular Information for GenX Cellular 500W
Support Events and Alarm Reporting (GenX Cellular 500W)
Support for Firmware Download (GenX Cellular 500W)
Support for Modem Information and Device Debug Log Retrieval Operations (GenX Cellular 500W)
Additional Mobile Mode Support (GenX Cellular 500W)
Support for Legally Relevant Logs (GenX Cellular 500G)
Support for Network Force Parent Discovery (Gen5 Intelis 250/425 Gas Meter)
Removed reading and writing of the Meter Configuration Log in all devices
Build 860747260v2.42023-10-20 02:23:19
Support for GenX Ceullar 500G Firmware Download
Support for "View Secure Command Log" in all ERTs and Meters in Mobile Mode
Support for Events and Alarm Reporting (GenX Cellular 500G)
Support Network Operator Environment Switching (GenX Cellular 500G)
Support for Valve Operations (GenX Cellular 500W and Riva Cellular 500W)
Support for Cellular and Battery Statistics Reporting - Check Operations (GenX Cellular 500W)
Support for Factory Ship Mode (GenX Cellular 500G)
Support for Modem Information and Device Debug Log Retrieval (GenX Cellular 500G)
Support for Meter State Change (Commission/Decommission) (Intelis CI)
Support for Network Status operations and Valve operations (Gen5 Intelis CI)
Support for Mobile Mode operations (GenX Cellular 500G)
Build 858409199v2.32023-07-13 01:13:54
Support for GenX Ceullar 500G and GenX Cellular 500W -
Field Tools now supports Read, Check, Program, Switch to Network Mode, and Switch to Mobile Mode for GenX Cellular 500G and GenX Cellular 500W, for both Mobile and Network Mode.
Intelis Common Index Auto Disconnect High Flow Factory -
Field Tools now supports Intelis Common Index Auto Disconnect High Flow Factory.
Build 856298229v2.22023-04-13 04:44:13
2608366: Implement Advanced Diagnostics Value Add Feature
2798933: Support for Secure Device Lists
2800351: Support for Tampers and Events (Riva & Gen5 Network mode)
2810210: OpenWay Leak Sensor support in 100W
2803632: Network Mode Operations support
2822448: Factory Ship Mode for Riva and Gen5 500S in Network mode
Build 854322505v2.12023-01-11 16:15:11
Support Riva Intelis CI Meter (Mobile Mode)
Support Riva Intelis CI Meter (Network Mode)
Support Riva 500G Cellular (Mobile Mode)
500S (Gen5 and Cellular) Enhancements
Build 852699136v2.02022-10-13 03:59:42
Support for 500G Cellular Network Mode
Support for Valve Operations on 100W and 500W Endpoints
Build 850978812v1.92022-07-21 16:42:59
Support 500W Cellular in Mobile Mode.
Update Network Tools functions for 500W Cellular in Network Mode.
Support Extract Interval Data Network Mode for 100S, 500S, and Intelis™ Endpoints.
Support Valve Commands (Network Mode) for Intelis™ Endpoints.
Field Tools now displays the Battery Status of the most recently used IMR Radio.
Field Tools will unlock a hard locked Endpoint via the Reset Endpoint command (100G only).
Build 848226660v1.82022-04-13 15:02:24
Support 500W Cellular in Network mode
Support Extract Interval Data Mobile Mode
Support Valve Commands (Mobile Mode)
Support Network First Capture for 500W Gen 5 Network Mode
Build 846787515v1.72022-02-08 17:52:18
Support Gen5 500W in Network mode
Support Gen5 500W in Mobile mode
Support for Choice Connect Endpoints in Mobile Mode, and the corresponding functionality (Reset, Unlock, Geomode).
Support Intelis Threshold Changes
Build 844637353v1.62021-10-20 14:25:25
Support for Riva 500W in Network mode
Support for Gen 5 500G in Network Mode
Support for Gen 5 Intelis in Network Mode
Support for Network Coverage Tool for ChoiceConnect Fixed Network Endpoints
Build 842993329v1.52021-07-13 15:35:55
Support for 500G Gen5 Mobile Mode
Support for Intelis Gas Gen5 Mobile Mode
Reset to Factory Ship Mode in 100S and 500S Endpoints
Quick Check for Riva Intelis Gas and 500G Network Mode
No pricing data captured yet — comparisons appear once the app has paid storefronts or in-app purchases.
Availability 1 of 1 storefronts
| Region | Language | Price | Ratings | Avg | Version |
|---|---|---|---|---|---|
US | en-US | Free | 46 | 2.0 | 3.1 |
Change log 28 changes · US
✎
releaseNotes updated
Itron Security Manager (ISM) Tenancy
FDM Tools server can now accommodate separate customer Business Units pointing to unique tenants in a shared Itron hosted I
✎
description updated
Field Tools
ERT and Meter Configuration Accuracy for Reliable Data Collection
FIELD TOOLS v3.1 - April 2026
Field Tools is an Itron app built on decades of
✎
name updated
Itron Field Tools
◆
Version 3.1 released
Itron Security Manager (ISM) Tenancy
FDM Tools server can now accommodate separate customer Business Units pointing to unique tenants in a shared Itron hosted ISM.
Valve Command: Restrict
Field Tools now supports the Valve Restrict task fo
◆
Version 3.0.78 released
3.0.78 Hotfix
◆
Version 3.0 released
The Gen5 Intelis Gas Meter in network mode has been added to the list of devices that support the Test Mode feature.
A new setting has been added to the Home Screen, allowing users to enable or disable showing the "Identify Endpoint" c
◆
Version 2.11 released
Field Tools now supports a high speed mode firmware download to Itron endpoints and
meters having a compatible firmware version already installed.
■ Gen5 Cellular 500G and 500W (mobile mode and network mode)
■ Gen5 500G and 500W
■ Gen
◆
Version 2.10.157 released
2.10 Hotfix for PolyCase Entra domains.
◆
Version 2.10 released
Added support for Test Mode Operations on OpenWay Riva Intelis
Added cellular carrier support for Gen5 and SBAP devices
Added support for Conversion Check Riva and Gen5 devices
Firmware download support for mobile mode Gen5 and cellular
◆
Version 2.9.5114 released
2.9 Hotfix
◆
Version 2.9 released
3406478: Single sign-on now fully implemented
2810105, 2866158: Field Tools now supports programming the 100G gas module with Gas Day Take.
3125610, 3125856: Field Tools now supports carrier AT&T CAT-M1 on several devices.
2825454, 282545
◆
Version 2.8 released
- Added single sign-on capability
- Added support for Legally Relevant Logs under Tampers and Events (Riva
and Gen5 Network mode)
- Added support for an additional pulse weight
- SBAP: Wake from Factory Ship
- Wake from Factory Ship with C
◆
Version 2.7 released
Support for 100S TI-SOC (100G and 100W)
Support for Contingency Reading for GenX Cellular 500S
Support for External Antenna Support – Check, Events for GenX Cellular 500S
Support for 500S Cellular platform High Flow event for water modul
◆
Version 2.6.2017 released
Hotfix for Cellular Performance Results
◆
Version 2.6.1691 released
2.6 Hotfix
◆
Version 2.6 released
Bug fixes, enhancements, and upcoming device support
◆
Version 2.5.1566 released
2.5 Authentication Hotfix
◆
Version 2.5 released
Support for GenX Ceullar 500G/500W Network Operations
Support for Factory Ship Mode for GenX Cellular 500W
Support for Cellular and Battery Statistics Reporting - Cellular Information for GenX Cellular 500W
Support Events an
◆
Version 2.4 released
Support for GenX Ceullar 500G Firmware Download
Support for "View Secure Command Log" in all ERTs and Meters in Mobile Mode
Support for Events and Alarm Reporting (GenX Cellular 500G)
Support Network Operator Environment Switchi
◆
Version 2.3 released
Support for GenX Ceullar 500G and GenX Cellular 500W -
Field Tools now supports Read, Check, Program, Switch to Network Mode, and Switch to Mobile Mode for GenX Cellular 500G and GenX Cellular 500W, for both Mobile and Network Mode.
In
◆
Version 2.2 released
2608366: Implement Advanced Diagnostics Value Add Feature
2798933: Support for Secure Device Lists
2800351: Support for Tampers and Events (Riva & Gen5 Network mode)
2810210: OpenWay Leak Sensor support in 100W
2803632: Netw
◆
Version 2.1 released
Support Riva Intelis CI Meter (Mobile Mode)
Support Riva Intelis CI Meter (Network Mode)
Support Riva 500G Cellular (Mobile Mode)
500S (Gen5 and Cellular) Enhancements
◆
Version 2.0 released
Support for 500G Cellular Network Mode
Support for Valve Operations on 100W and 500W Endpoints
◆
Version 1.9 released
Support 500W Cellular in Mobile Mode.
Update Network Tools functions for 500W Cellular in Network Mode.
Support Extract Interval Data Network Mode for 100S, 500S, and Intelis™ Endpoints.
Support Valve Commands (Network Mode) for Intel
◆
Version 1.8 released
Support 500W Cellular in Network mode
Support Extract Interval Data Mobile Mode
Support Valve Commands (Mobile Mode)
Support Network First Capture for 500W Gen 5 Network Mode
◆
Version 1.7 released
Support Gen5 500W in Network mode
Support Gen5 500W in Mobile mode
Support for Choice Connect Endpoints in Mobile Mode, and the corresponding functionality (Reset, Unlock, Geomode).
Support Intelis Threshold Changes
◆
Version 1.6 released
Support for Riva 500W in Network mode
Support for Gen 5 500G in Network Mode
Support for Gen 5 Intelis in Network Mode
Support for Network Coverage Tool for ChoiceConnect Fixed Network Endpoints
◆
Version 1.5 released
Support for 500G Gen5 Mobile Mode
Support for Intelis Gas Gen5 Mobile Mode
Reset to Factory Ship Mode in 100S and 500S Endpoints
Quick Check for Riva Intelis Gas and 500G Network Mode