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SMS Mobile
Offline incident reporting
Information
Preview 2 platforms
iPhone 6 images
iPad 6 images
What’s New Version 3.2.5
Updated for compatibility with AQD Web 2025.1.3 and later.
Description
Rolls-Royce SMS Mobile makes it possible to report events or incidents online or offline from remote locations. The app is intended to be used for reporting safety incidents, or identifying hazards or risks of interest, through customisable forms that can be designed to meet individual business needs.
Updates to the application data are managed seamlessly through our API. Send a report from the app to safety and risk management application, SMS Solution, where it will be assessed. Then, monitor the feedback and status of your sent report from within the app. SMS Mobile provides you access to everything you need to complete the reporting process from your mobile device.
Accessibility
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Version history 25 versions
Build 873568915v3.2.52025-11-06 02:04:33
Updated for compatibility with AQD Web 2025.1.3 and later.
Build 872763857v3.2.42025-03-18 20:07:53
We've made some changes to the Tiled Home screen and Outbox, along with some improvements to the app to keep things running smoothly.
Depending on the version of SMS Solution you connect to, these include updates for single tap lists, recalling reports, auto-resizing images, and staff field display options.
Build 869902686v3.2.32025-02-12 01:49:21
This updates includes small usability changes for customers who are on the latest version of SMS Solution. This will help keep your feedback in sync, add extra options for Staff fields, and make those text fields requiring longer entries more obvious.
There have also been a number of usability, performance, and quality updates made possible by updating to the latest versions of all the tools we use to build SMS Mobile.
Build 868856363v3.2.22024-09-13 00:09:57
We have made some improvements to the latest release to address some issues with email and synchronisation, and for users in Turkish who were experiencing an issue with license codes.
Build 868700512v3.2.12024-09-08 21:04:11
This release addresses issues with devices using Turkish language settings, Azure AD authentication, and the Users screen.
Build 865754708v3.2.02024-08-25 21:58:44
You might notice things look a little different around here.
In preparation for some exciting future updates, we’ve given things a new look and feel, and changed the name of the app.
We hope this makes things more consistent and usable for you, even as you upgrade SMS Solution to the latest version.
Build 864096255v3.1.32024-03-03 23:57:18
Improvements to the default behaviour of Date / Time fields.
Administrators can also now include Event and Cost Summaries on your Report forms.
Using 2023.1, you can now customise the Help and Privacy statements available in the app.
Build 862279471v3.1.22024-01-09 19:46:38
Feedback!
We have heard from a lot of you that Report Feedback is hard to find, so we have made it easier.
This release includes a new Feedback view that brings all your feedback together in one place, a detailed Feedback screen, and if you are using 2023.1, the ability to see attachments.
In the Tiled Home Screen layout there is also a new Unread Feedback carousel that brings any new feedback to your attention right away.
Build 861657006v3.1.12023-11-26 22:38:06
Local Notifications
If reports from any user on the device have been left in Draft and/or in the Outbox, a local notification will be displayed. These notifications are displayed at a minimum interval of 90 minutes, but are to a much larger extent controlled by iOS and it’s background processing algorithms.
New Reports:
The ‘Classic’ home page New Report dialog has been updated.
The 'Tiled' home page layout is now using wider tiles that are more dynamic depending on device type and orientation.
We have also fixed a couple of display issues on the ‘Tiled’ home page.
Translations:
An update to all non-English languages has been applied that addresses a number of missing translations.
Build 860915242v3.1.02023-10-25 20:01:05
Bug fixes and minor UX changes.
Support for the upcoming 2023.1 form designs and new processes.
Build 854347691v3.0.172023-01-12 22:16:03
This version fixes an issue that was impacting the connect service URL persisting on updates for some users.
Build 853838423v3.0.162022-12-18 21:02:57
We have updated the New Report pop-up styling and added the ability to open URLs in the default browser from buttons added to the Form Designer.
Build 853084887v3.0.152022-11-01 01:20:12
Addressed an issue highlighted in iOS 16.
Made the behaviour of long text fields consistent across all platforms and added user setting to control behaviour.
Build 851816947v3.0.142022-08-28 23:23:07
Small bug fixes and new functionality allowing password resets for database authentication users, secure attachment submission, securing the connect service connection and more. Please refer to the release notes for full details.
Build 845833493v3.0.132021-12-12 22:48:58
Bug fixes, better visibility of connectivity status.
Made the 'Copy' report button hidden by default, to enable please go to settings page and enable it.
Build 842272164v3.0.122021-09-19 21:36:30
Updated date controls, new badge settings, iOS15 support, and bug fixes.
Build 840965035v3.0.112021-03-21 20:51:59
Bug fixes
Build 840030853v3.0.102021-01-19 00:54:09
A new home page experience is available.
Also added the ability to lock Mobile eReports and unlock with a PIN, fingerprint, or Face ID.
And we fixed a number of small issues.
Build 837213747v3.0.92020-08-06 00:01:41
Added support for multi-factor authentication, new Announcements functionality, performance improvements, and new user settings
Build 836028050v3.0.82020-06-11 21:19:15
New autosave feature along with several small fixes
Build 835657998v3.0.72020-05-03 23:45:19
Fix for potential duplicate reports
Build 835467931v3.0.62020-04-15 21:38:27
Resolves a number of issues and includes minor enhancements for accessing logs and resetting session details. Also gives more guidance to users when reports fail to send, providing more information about potential faults and suggestions on how to resolve issues.
Build 833938441v3.0.52019-12-10 22:19:23
Improved lookup experience, better performance, and bug fixes.
Build 833225092v3.0.42019-10-23 00:14:25
Bug fixes and minor updates
Build 831780984v3.0.32019-06-25 21:29:16
Bug fixes. Refer release notes for details.
No pricing data captured yet — comparisons appear once the app has paid storefronts or in-app purchases.
Availability 59 of 101 storefronts
| Region | Language | Price | Ratings | Avg | Version |
|---|---|---|---|---|---|
TR | en-GB | Free | 28 | 1.4 | 3.2.5 |
CA | en-CA | Free | 5 | 3.0 | 3.2.5 |
PH | en-GB | Free | 2 | 1.5 | 3.2.5 |
US | en-US | Free | 2 | 1.0 | 3.2.5 |
BE | en-GB | Free | 1 | 1.0 | 3.2.5 |
BN | en-GB | Free | 1 | 2.0 | 3.2.5 |
EG | en-GB | Free | 1 | 1.0 | 3.2.5 |
FR | fr-FR | Free | 1 | 1.0 | 3.2.5 |
GR | en-GB | Free | 1 | 5.0 | 3.2.5 |
NZ | en-AU | Free | 1 | 5.0 | 3.2.5 |
TH | en-GB | Free | 1 | 5.0 | 3.2.5 |
AE | en-GB | Free | 0 | — | 3.2.5 |
AT | de-DE | Free | 0 | — | 3.2.5 |
AU | en-AU | Free | 0 | — | 3.2.5 |
BH | en-GB | Free | 0 | — | 3.2.5 |
CH | de-CH | Free | 0 | — | 3.2.5 |
CN | zh-Hans-CN | Free | 0 | — | 3.2.5 |
CY | en-GB | Free | 0 | — | 3.2.5 |
CZ | en-GB | Free | 0 | — | 3.2.5 |
DE | de-DE | Free | 0 | — | 3.2.5 |
DK | en-GB | Free | 0 | — | 3.2.5 |
ES | es-ES | Free | 0 | — | 3.2.5 |
FI | en-GB | Free | 0 | — | 3.2.5 |
FJ | en-GB | Free | 0 | — | 3.2.5 |
GB | en-GB | Free | 0 | — | 3.2.5 |
HK | zh-Hant-HK | Free | 0 | — | 3.2.5 |
HU | en-GB | Free | 0 | — | 3.2.5 |
ID | en-GB | Free | 0 | — | 3.2.5 |
IL | en-GB | Free | 0 | — | 3.2.5 |
IN | en-GB | Free | 0 | — | 3.2.5 |
IQ | en-GB | Free | 0 | — | 3.2.5 |
IT | it | Free | 0 | — | 3.2.5 |
JP | ja | Free | 0 | — | 3.2.5 |
KR | ko | Free | 0 | — | 3.2.5 |
KZ | en-GB | Free | 0 | — | 3.2.5 |
LK | en-GB | Free | 0 | — | 3.2.5 |
LT | en-GB | Free | 0 | — | 3.2.5 |
LU | en-GB | Free | 0 | — | 3.2.5 |
LV | en-GB | Free | 0 | — | 3.2.5 |
MT | en-GB | Free | 0 | — | 3.2.5 |
MY | en-GB | Free | 0 | — | 3.2.5 |
NL | nl | Free | 0 | — | 3.2.5 |
NO | en-GB | Free | 0 | — | 3.2.5 |
OM | en-GB | Free | 0 | — | 3.2.5 |
PG | en-GB | Free | 0 | — | 3.2.5 |
PK | en-GB | Free | 0 | — | 3.2.5 |
PL | en-GB | Free | 0 | — | 3.2.5 |
PT | pt-PT | Free | 0 | — | 3.2.5 |
QA | en-GB | Free | 0 | — | 3.2.5 |
RO | en-GB | Free | 0 | — | 3.2.5 |
RS | en-GB | Free | 0 | — | 3.2.5 |
SA | en-GB | Free | 0 | — | 3.2.5 |
SE | sv | Free | 0 | — | 3.2.5 |
SG | en-GB | Free | 0 | — | 3.2.5 |
SI | en-GB | Free | 0 | — | 3.2.5 |
TW | zh-Hant-TW | Free | 0 | — | 3.2.5 |
UA | en-GB | Free | 0 | — | 3.2.5 |
VN | en-GB | Free | 0 | — | 3.2.5 |
ZA | en-GB | Free | 0 | — | 3.2.5 |
Not available in: AF, AL, AM, AZ, BA, BG, BM, BT, BY, EE, FM, GE, HR, IE, IS, JO, KG, KH, KW, LA, LB, MD, ME, MK, MM, MN, MO, MR, MV, NP, NR, PW, RU, SB, SK, TJ, TM, TO, UZ, VU, XK, YE
Change log 29 changes · US
✎
releaseNotes updated
Updated for compatibility with AQD Web 2025.1.3 and later.
✎
description updated
Rolls-Royce SMS Mobile makes it possible to report events or incidents online or offline from remote locations. The app is intended to be used for reporting sa
✎
subtitle updated
Offline incident reporting
✎
name updated
SMS Mobile
◆
Version 3.2.5 released
Updated for compatibility with AQD Web 2025.1.3 and later.
◆
Version 3.2.4 released
We've made some changes to the Tiled Home screen and Outbox, along with some improvements to the app to keep things running smoothly.
Depending on the version of SMS Solution you connect to, these include updates for single tap lists, reca
◆
Version 3.2.3 released
This updates includes small usability changes for customers who are on the latest version of SMS Solution. This will help keep your feedback in sync, add extra options for Staff fields, and make those text fields requiring longer entries m
◆
Version 3.2.2 released
We have made some improvements to the latest release to address some issues with email and synchronisation, and for users in Turkish who were experiencing an issue with license codes.
◆
Version 3.2.1 released
This release addresses issues with devices using Turkish language settings, Azure AD authentication, and the Users screen.
◆
Version 3.2.0 released
You might notice things look a little different around here.
In preparation for some exciting future updates, we’ve given things a new look and feel, and changed the name of the app.
We hope this makes things more consistent
◆
Version 3.1.3 released
Improvements to the default behaviour of Date / Time fields.
Administrators can also now include Event and Cost Summaries on your Report forms.
Using 2023.1, you can now customise the Help and Privacy statements available in the app.
◆
Version 3.1.2 released
Feedback!
We have heard from a lot of you that Report Feedback is hard to find, so we have made it easier.
This release includes a new Feedback view that brings all your feedback together in one place, a detailed Feedback screen, and if you
◆
Version 3.1.1 released
Local Notifications
If reports from any user on the device have been left in Draft and/or in the Outbox, a local notification will be displayed. These notifications are displayed at a minimum interval of 90 minutes, but are to a much large
◆
Version 3.1.0 released
Bug fixes and minor UX changes.
Support for the upcoming 2023.1 form designs and new processes.
◆
Version 3.0.17 released
This version fixes an issue that was impacting the connect service URL persisting on updates for some users.
◆
Version 3.0.16 released
We have updated the New Report pop-up styling and added the ability to open URLs in the default browser from buttons added to the Form Designer.
◆
Version 3.0.15 released
Addressed an issue highlighted in iOS 16.
Made the behaviour of long text fields consistent across all platforms and added user setting to control behaviour.
◆
Version 3.0.14 released
Small bug fixes and new functionality allowing password resets for database authentication users, secure attachment submission, securing the connect service connection and more. Please refer to the release notes for full details.
◆
Version 3.0.13 released
Bug fixes, better visibility of connectivity status.
Made the 'Copy' report button hidden by default, to enable please go to settings page and enable it.
◆
Version 3.0.12 released
Updated date controls, new badge settings, iOS15 support, and bug fixes.
◆
Version 3.0.11 released
Bug fixes
◆
Version 3.0.10 released
A new home page experience is available.
Also added the ability to lock Mobile eReports and unlock with a PIN, fingerprint, or Face ID.
And we fixed a number of small issues.
◆
Version 3.0.9 released
Added support for multi-factor authentication, new Announcements functionality, performance improvements, and new user settings
◆
Version 3.0.8 released
New autosave feature along with several small fixes
◆
Version 3.0.7 released
Fix for potential duplicate reports
◆
Version 3.0.6 released
Resolves a number of issues and includes minor enhancements for accessing logs and resetting session details. Also gives more guidance to users when reports fail to send, providing more information about potential faults and suggestions on
◆
Version 3.0.5 released
Improved lookup experience, better performance, and bug fixes.
◆
Version 3.0.4 released
Bug fixes and minor updates
◆
Version 3.0.3 released
Bug fixes. Refer release notes for details.
TRen-GB
CAen-CA
PHen-GB
BEen-GB
BNen-GB
EGen-GB
FRfr-FR
GRen-GB
NZen-AU
THen-GB
AEen-GB
ATde-DE
AUen-AU
BHen-GB
CHde-CH
CNzh-Hans-CN
CYen-GB
CZen-GB
DEde-DE
DKen-GB
ESes-ES
FIen-GB
FJen-GB
GBen-GB
HKzh-Hant-HK
HUen-GB
IDen-GB
ILen-GB
INen-GB
IQen-GB
ITit
JPja
KRko
KZen-GB
LKen-GB
LTen-GB
LUen-GB
LVen-GB
MTen-GB
MYen-GB
NLnl
NOen-GB
OMen-GB
PGen-GB
PKen-GB
PLen-GB
PTpt-PT
QAen-GB
ROen-GB
RSen-GB
SAen-GB
SEsv
SGen-GB
SIen-GB
TWzh-Hant-TW
UAen-GB
VNen-GB
ZAen-GB
AFNot Available
ALNot Available
AMNot Available
AZNot Available
BANot Available
BGNot Available
BMNot Available
BTNot Available
BYNot Available
EENot Available
FMNot Available
GENot Available
HRNot Available
IENot Available
ISNot Available
JONot Available
KGNot Available
KHNot Available
KWNot Available
LANot Available
LBNot Available
MDNot Available
MENot Available
MKNot Available
MMNot Available
MNNot Available
MONot Available
MRNot Available
MVNot Available
NPNot Available
NRNot Available
PWNot Available
RUNot Available
SBNot Available
SKNot Available
TJNot Available
TMNot Available
TONot Available
UZNot Available
VUNot Available
XKNot Available
YENot Available