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What’s New Version 3.11.7
Implementation of Reference ID field for device identifier
Description
Voiance’s Interpreter app connects you to a live video or phone interpreter within seconds.
Voiance is a CyraCom International Inc. subsidiary dedicated to PSAP and emergency communications. CyraCom provides language interpretation services to thousands of organizations worldwide, supporting hundreds of languages and operating 24/7/365. We offer over two-dozen video interpretation languages, including American Sign Language.
Mobile devices must be connected through Wi-Fi or 5G to access our interpreter network. Users must have a Voiance or CyraCom account to log in. Existing clients, please contact your administrator to get access. New clients, go to cyracominternational.com/contact to sign up.
Accessibility
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Version history 23 versions
Build 869437809v3.11.72024-10-02 21:37:21
Implementation of Reference ID field for device identifier
Build 862220837v3.11.62023-12-17 09:53:25
- Select a Language moved to center (top) of Home page
- Search bars to mimic iOS (rectangle, circle X button, no more dismiss button)
- Search bar (homepage) left aligned
- Update magnifying glass size for consistency
- Search bar to have same corner design and line up with Favorites tile on left side
- Search should take into account Translation text (in addition to Language name)
- Settings > Language Options and Call Options separated
- Bold/Highlight selection in Hamburger menu
- Update Favorite Languages list to not disappear while performing a search
Build 857992869v3.11.52023-06-26 20:54:07
Resolved expired token ‘Failed to Load’ error seen in the application
Enhance the Service Survey added to the end of the call
Removal of the save globally functionality
Minor bug fixes within the application
Build 852648092v3.11.42022-10-11 14:56:57
Bug Fix: Increased refresh rate tied to data entry
Build 851132357v3.11.32022-08-03 14:48:43
New Features:
- iOS Color, Theme Updates and fresh Branding now in place
- In response for the request of a “Night Mode”, this and more have been added to the application. Now clients can pick from multiple color themes to best serve their needs based on different and unique lighting situations
- The Color Theme now selectable under Settings -> Theme Options
Issues Resolved:
- Telehealth – PIN field now selectable with only one PIN
- When using MDM for email/password, password field will now display
- App Crash – MDM Credentials locked
- PIN field is now hidden if there is no PIN for the selected account on Schedule Interpretation Screen
- Save Globally turns on/off now operating as expected
Build 847575772v3.11.22022-04-07 23:25:03
Bug Fix: Issue retaining Default On-Demand PIN in settings
Other miscellaneous bugs
Build 846998992v3.11.02022-02-03 23:17:25
- CyraCom Connect calls may now be initiated from within the app
- Minor bug fixes
Build 843318672v3.10.12021-10-21 19:52:13
- Connection enhancements to support New SAML integration option
- Minor bug fixes
Build 840730343v3.9.92021-03-10 22:00:25
- Minor bug fixes
Build 840354778v3.9.82021-02-11 14:16:58
- Minor bug fixes
Build 838880489v3.9.72020-11-30 13:12:00
- Minor bug fixes
Build 837562503v3.9.62020-10-07 20:51:59
- Added support for iOS 14
- Added support for custom video availability
- Minor bug fixes
Build 836829317v3.9.42020-07-15 02:34:33
- Minor bug fixes
Build 836599080v3.9.32020-07-08 20:05:01
- Added support for users to access all their Accounts and PINs
- Miscellaneous bug fixes
Build 834815352v3.9.22020-05-29 17:15:58
- Added support for improved routing of media
- Added a unified “Terms & Privacy” screen
- Added a “Credits” screen for the purpose of presenting license information
- Fixed various UI issues
Build 833841603v3.9.02019-12-20 14:07:07
- Added support for specifying gender of agent when requesting an interpreter
- Improved user experience when requesting a scheduled interpretation
- Minor bux fixes
Build 833691428v3.8.12019-11-29 14:04:35
- Improved display of agent information on active call screen
- Added the ability to resize the self-view window during a video interpretation call. The size and location of the self-view is remembered for each device orientation
- Added support for Network Prioritization
- Minor bug fix for capturing user video at 1280x720
Build 832770337v3.7.02019-09-26 16:05:16
- Added option on video calls to switch to a voice call after reaching a specified hold time
- Maintenance & Bug Fixes
Build 832297228v3.6.12019-08-15 13:03:57
- Added support for scheduling future interpretation sessions
- Minor bug fixes
Build 831779067v3.5.02019-07-19 16:04:35
- Added New User Call History Section
- Minor Bug Fixes
Build 831321095v3.4.22019-06-06 16:03:37
- Added ability to directly connect to Client Services over video/voice call
- Minor Bug Fixes
Build 831047287v3.3.02019-05-02 21:03:00
- New call wrap-up screen at end of call with repeat call option
- Support for new Survey feature if configured on the Account PIN
- Minor bugs fixes
Build 827304077v3.2.02019-03-25 14:02:18
No pricing data captured yet — comparisons appear once the app has paid storefronts or in-app purchases.
Availability 1 of 1 storefronts
| Region | Language | Price | Ratings | Avg | Version |
|---|---|---|---|---|---|
| US | en-US | Free | 5 | 4.2 | 3.11.7 |
Change log 27 changes · US
✎
releaseNotes updated
Implementation of Reference ID field for device identifier
✎
description updated
Voiance’s Interpreter app connects you to a live video or phone interpreter within seconds.
Voiance is a CyraCom International Inc. subsidiary dedicated to
✎
subtitle updated
Voice & Video Interpretation
✎
name updated
Voiance Interpreter
◆
Version 3.11.7 released
Implementation of Reference ID field for device identifier
◆
Version 3.11.6 released
- Select a Language moved to center (top) of Home page
- Search bars to mimic iOS (rectangle, circle X button, no more dismiss button)
- Search bar (homepage) left aligned
- Update magnifying glass size for consistency
- Search bar to have
◆
Version 3.11.5 released
Resolved expired token ‘Failed to Load’ error seen in the application
Enhance the Service Survey added to the end of the call
Removal of the save globally functionality
Minor bug fixes within the application
◆
Version 3.11.4 released
Bug Fix: Increased refresh rate tied to data entry
◆
Version 3.11.3 released
New Features:
- iOS Color, Theme Updates and fresh Branding now in place
- In response for the request of a “Night Mode”, this and more have been added to the application. Now clients can pick from multiple color themes to best serve th
◆
Version 3.11.2 released
Bug Fix: Issue retaining Default On-Demand PIN in settings
Other miscellaneous bugs
◆
Version 3.11.0 released
- CyraCom Connect calls may now be initiated from within the app
- Minor bug fixes
◆
Version 3.10.1 released
- Connection enhancements to support New SAML integration option
- Minor bug fixes
◆
Version 3.9.9 released
- Minor bug fixes
◆
Version 3.9.8 released
- Minor bug fixes
◆
Version 3.9.7 released
- Minor bug fixes
◆
Version 3.9.6 released
- Added support for iOS 14
- Added support for custom video availability
- Minor bug fixes
◆
Version 3.9.4 released
- Minor bug fixes
◆
Version 3.9.3 released
- Added support for users to access all their Accounts and PINs
- Miscellaneous bug fixes
◆
Version 3.9.2 released
- Added support for improved routing of media
- Added a unified “Terms & Privacy” screen
- Added a “Credits” screen for the purpose of presenting license information
- Fixed various UI issues
◆
Version 3.9.0 released
- Added support for specifying gender of agent when requesting an interpreter
- Improved user experience when requesting a scheduled interpretation
- Minor bux fixes
◆
Version 3.8.1 released
- Improved display of agent information on active call screen
- Added the ability to resize the self-view window during a video interpretation call. The size and location of the self-view is remembered for each device orientation
- Added su
◆
Version 3.7.0 released
- Added option on video calls to switch to a voice call after reaching a specified hold time
- Maintenance & Bug Fixes
◆
Version 3.6.1 released
- Added support for scheduling future interpretation sessions
- Minor bug fixes
◆
Version 3.5.0 released
- Added New User Call History Section
- Minor Bug Fixes
◆
Version 3.4.2 released
- Added ability to directly connect to Client Services over video/voice call
- Minor Bug Fixes
◆
Version 3.3.0 released
- New call wrap-up screen at end of call with repeat call option
- Support for new Survey feature if configured on the Account PIN
- Minor bugs fixes
◆
Version 3.2.0 released