Access Sangamon

Bug fixes and Improvements: - Resolved issue where, when a client has a self-service account with address allowed set to no, the client was able to book a trip using POI addresses from their client profile and recently used addresses from recent trips they have taken. - Resolved issue where rating a trip was not returning the user to the Past Trips screen. - Resolved issue where screen titles were not always displayed at the top of the screen. - Resolved issue where the log out button returned the user to the home page instead of logging out as expected. - Resolved issue where deep linking failed if app was not already installed.

Enhancements and Bug Fixes: - Resolved issue where an error was displayed when when commas exist in the middle of street names. - Updated Braintree SDK to 5.27+ & BraintreeDropIn SDK to 9.14. - Updated messaging displayed when the app cannot reach the server to be more user-friendly.

Bug fixes and improvements: ⁃ Updated the Terms of Service functionality to disable the “I agree” button until users have fully scrolled through the ToS. ⁃ Resolved issue that caused app to crash when adding or deleting a credit card, or when paying with a credit card during trip booking. ⁃ Improved usability of the device list display so that all mobility aid device options are displayed on one screen. ⁃ Resolved issue where dismissing the location permission alert sent eh user back to the Booking screen. ⁃ Resolved issue where an error message was periodically presented upon a user opening the app, causing the user to be unable to access their profile. ⁃ Updated app so that is available in portrait mode only.

Bug fixes and improvements: - Added the ability to quickly book a trip via a “Book Now” button. - Resolved issues with booking trips at certain times, as well as with the minimum advance booking time not being returned to the mobile apps in any Mobile APIs. - Resolved issue where app was crashing when opening the map during trip booking. - Improved error message displayed when a rider attempts to book a trip to a location their agency disallows. - Updated frameworks to support Apple Silicon. - Added the ability to book a trip using deeplink attributes.

Bug Fix: Resolved issue with biometric login where info was not being updated upon login.

Enhancements: OS14 will no longer be supported. Existing OS14 users can continue to use the app, but it will not be available to new users who are on OS14. Automated the upload of dSym files to Firebase to insure that all iOS apps automatically notified Ecolane of crashes in production. Bug Fixes: We resolved usability issues affecting riders using voice over and zoom were shown oerlapping buttons. We resolved a usability issue preventing riders using Voice Access from selecting the agency during the login process within the application.

New features and improvements: • Added dynamic font scaling to app to improve usability with increased text size and/or "zoomed" display settings turned on. Bug fixes: • Resolved issue where default device does not update when a different device is selected during trip booking. • Resolved issue where trips weren't able to be booked during a specific time frame as expected.

Release Notes: • Accessibility improvements on the following screens: ◦ Account ▪ Headings ▪ Color Contrast ◦ Cancel Trip ▪ Titles ▪ Status Messages ◦ Itinerary ▪ Alternative Text ▪ Headings ▪ Reading Order ▪ Name ◦ Mobility Aid ▪ Color Contrast ◦ New Trip ▪ Name ▪ Color Contrast ▪ Keyboard Navigation ◦ Passengers ▪ Titles ▪ Color Contrast ▪ Keyboard Navigation ◦ Payment ▪ Color Contrast ▪ Keyboard Navigation ◦ Personal ▪ Color Contrast ▪ Keyboard Navigation ◦ Specifics ▪ Reading Order ▪ Labels ▪ Color Contrast ◦ Trips ▪ Keyboard Navigation ▪ Reading Order ▪ Name • Ability to delete self-service account • Updated flow of adding additional passengers

New features and improvements: 1. Added a notification when canceling a trip to do so at least 30 minutes prior to scheduled pick up time. 2. Trip detail information of provider, driver and vehicle number added into the details screen. 3. Driver name will no longer appear on the Trip Details screen.

We are existed for you to start enjoying version 4. With this upgrade we strive to deliver an even better user experience.

New features and improvements: - Support for a notification about a new mobile application version available - Support for notifications about vehicle arrival, rider no-show, or trip cancellation Bug fixes including: - Screen reader related fixes for increased accessibility support - Fixes related to defining the date of birth in registration

New features: - Support for the collection of trip ratings for transit agencies that wish to collect them Bug fixes including: - Fix in the county and state showing as ‘null’ in some addresses - Fix in prompting users who canceled a trip if they want to cancel other trips on the same day

A bug fixed in address selection on the booking form.

Version 3.1.0 introduces a cleaner, smoother UI experience throughout the app. Key changes: The use of visual grouping helps you focus on the key information on each screen. Some new in-app announcements keep you better informed on your upcoming and in-progress trips. The renewed UI experience includes better support for users who use assistive technology. Note: After installing this update, you need to enter your login credentials the first time you use the app. If you have forgotten your password, don’t worry: use the ‘forgot password’ option on the landing screen to create a new password.

Fix in showing the ‘vehicle on the way’ notification.

Improvements: - Possibility for the application to use a wider time window to get a trip booked Fixes: - Fix in the mobility device menu on the sign-up page - Fix in showing your current location on the map - Fix in some fields missing in the application

Improvements to defining pick-up and drop-off locations: - Edit the address directly in the address bar - Use your current location as the pick-up or drop-off location - View the pick-up or drop-off location on a map, along with your current location - Tap on the map to define the pick-up or drop-off location - Move the pick-up or drop-off location by moving the pin on the map Other improvements: - Fix in displaying the Powered by Google logo

Accessibility improvements: - Registration page - Login page - Book New Trip button - Calendar view Other improvements: - The Powered by Google logo showed in the address search even if Google address autocomplete was not enabled. This has been corrected.

Bug fixes.

Bug fixes.

- Phone number is now an option for self registration for agencies that support it. - Various bug fixes.

Bug Fixes