AMS Connect

We’ve improved your experience with a faster booking confirmation step and an upgraded support channel that sends your feedback directly to the AutoMed Support team, with more enhancements coming soon.

Improved the experience when entering delivery details for repeat prescriptions and referrals.

Improved calendar integration with bookings created and shown on AMS Connect. Now patients can select a specific calendar to add bookings to as a new "Calendar Event" or just use the default "AMS Connect" calendar, which is created if it does not already exist. Access to your calendars is usually managed in device settings and may need to be updated in there, if you have previously granted or denied permission to AMS Connect – otherwise, you will be asked when you go into the "Bookings" section or make a new booking, for the first time.

Improvements to delivery methods for repeat scripts or referrals. Also brought available future time-slots for making appointments in line with the web interface, based on information provided by clinics.

Minor improvement to User Experience when confirming a new booking.

Minor update to improve how the appointment notices and confirmations work for IOS users.

Added support for devices which are able to use 16KB memory paging as well as some minor User Interface improvements, including a small improvement to how removing your account data from a device is handled.

Some improvements to the user interface, making things clearer when you are navigating your health care provider's options and booking appointments.

Some small improvements to the user interface, including clearer text descriptions and better user feedback around some common features and options.

This update allows you to securely import your health data — such as steps, heart rate, and other metrics — from Apple Health, into the Wallet section of the app. The data is presented in a clear, concise format in your new Health Metrics view, making it easier to review and share with your health professional during a consult.

Improved user experience when booking Telehealth and other types of appointments. Improved navigation across the application, as well as better presentation of banner images used in News articles.

Added new features for improved user experience when navigating different sections of the app.

Includes some small improvements and new features, as well as bug fixes for known issues from the previous release.

Resolved error with selecting appointment type

- Improved sign up process - Enhanced appointment type selection - Resolved issue with connecting to video consults

- Enhanced appointment cancellation and adjustment functionality. - Improved location display for larger clinic groups.

Enhanced clinic search experience and fixed minor bugs.

A new intuitive design that facilitates better engagement with your GP.

A new intuitive design that facilitates better engagement with your GP.

A new intuitive design that facilitates better engagement with your GP.

A new intuitive design that facilitates better engagement with your GP.

AMS Connect will now launch your Video Conferencing session in your default browser. This update is aimed at supporting additional device types and configurations.

Network Validation, Recovery Enhancements and Video Interface Updates Thank you for using AutoMed Systems AMS Connect. We are listening to Patient and Clinic Feedback, and we’ve made some changes and improvements which are essential to improve your experience when using the app. Stay tuned for an updated User Interface later this year. Network validation and recovery enhancements have been implemented to improve the detection and recovery following a mobile data and/or Wi-Fi outage. The embedded interface for TeleHealth Video calls has been updated to provide better quality and additional features. This includes improved patient feedback and informational messages. Please note that, depending on your hardware, you may have to re-register with your clinic to access the app. The services, appointments, and times available on the app are those that your clinic has approved to make available online. If your appointment type is not visible, please contact your clinic directly during business hours to book.

Please Note: Depending on your device, you may have to re-register with your clinic on the app once upgraded. AMSConnect's latest version now offers advanced context-aware in-app messaging and provides a more intuitive Telehealth experience. Our new features include Add To Calendar,SMS Message History and Last Visited Clinics. Telehealth, Online Repeat Scripts & Online Repeat Referrals are accessible via AMS Connect as soon your clinic activates them.

You can now add family members to your profile and manage their appointments from the app too. Add up to 9 additional members by selecting Manage Family Members and completing a quick once-off registration. Once you have multiple members registered you can simply select which member to view from the home screen Telehealth Appointments has been added to the app, providing a convenient platform to connect you and your practitioner for video consults. Speak to your clinic about the availability of Telehealth appointments. You do not need to log out to close the app, simply swipe it closed and retain all your information for subsequent visits.