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1 of 174 storefronts
Content in en-US
3 Ratings
4.3
★★★★
Age Rating
4+
Years
Language
EN
+1 More
Size
24.7
MB

Information

Apple ID1221214351
Bundle IDunionbenefits.symbilityhealth.mobileclaims
SellerSeller
Min iOS15.0
Min macOS12.0
Device familiesiphone, ipod
Released2017-04-03
Copyright© 2024 TELUS Health
WebsiteLink ↗
Privacy policyLink ↗

Preview 1 platform

iPhone 6 images

iPhone screenshot
iPhone screenshot
iPhone screenshot
iPhone screenshot
iPhone screenshot
iPhone screenshot

What’s New Version 2.3.1

• Bug Fixes

Description

● Submit health claims from your phone and stay on top of your benefits ● See remaining balances for procedures, take photos of receipts to submit claims, access information about dependants, and manage direct deposit information. With this app you’ll be able to ● Quickly see remaining balances for frequently claimed procedures or favourite procedures such as massage, physiotherapy and dental ● Store a digital copy of your benefit cards for easy access ● Use Touch ID or Face ID to conveniently and securely sign in to the app instead of a password ● Take a photo of a receipt and upload it to make a claim ● Submit multiple procedures on a single receipt ● Get notified when there’s an update about your claim ● Access coverage details for you and your dependants ● Manage banking info for direct deposits ● View recent claim history

Capabilities

Wallet

Accessibility

ipadiphonemacrealityDevicetvoswatch

Version history 25 versions

Build 885357200v2.3.12026-05-09 18:59:35
• Bug Fixes
Build 884748186v2.3.02026-04-22 00:44:00
• Members can now provide feedback on the Claim Submission process • Bug Fixes
Build 881792532v2.2.02026-01-27 23:31:21
• Bug fixes
Build 879336928v2.1.02025-11-02 09:55:06
• User sessions are now auto-extended when there is activity in the application, to support scenarios in which members are completing large tasks. • The Bank code on the Direct Deposit page is now an autocomplete drop-down list of codes and bank names. • Members with wellness coverage may now submit wellness claims for their dependents. • Members now receive email notifications when their account is locked. • Bug fixes
Build 876610428v2.0.532025-07-24 16:08:32
- If a member launches the mobile app and a new version is available, the member is now asked if they want to Update the mobile app to the new version or Skip the update. - Canadian currency is now used for all dollar values because claim payments are in Canadian dollars. - Bug fixes
Build 874041843v2.0.522025-04-17 21:19:37
- When a member changes their password, they are now no longer permitted to reuse their previous five passwords - A new Statement Notes section has been added to the Claims Details screen - Bug fixes
Build 872057844v2.0.512025-02-04 01:23:42
- During account registration or updating the email address on file, users will receive a confirmation email containing a security code, which they will be required to enter in the app to confirm their email address. - Bug fixes
Build 870587572v2.0.502024-11-22 23:48:39
- The search field has been recoloured to distinguish it from the background, and the word "Search" placed within it . - Bug fixes
Build 868392879v2.0.492024-08-22 03:51:55
- The booklet icon on the My Benefits page now directs you to the Resources page. Any applicable benefit booklets are displayed on the Resources page. - A confirmation email is now sent when you make changes to your direct deposit information in the app. - Bug fixes
Build 865789321v2.0.482024-05-09 19:51:43
Bug fix
Build 865534361v2.0.472024-04-28 08:09:39
- Benefit balance dashlets now include the start and end dates for the displayed maximums - The Status of Approved for claims has been changed to Processed - Improvements to the History, Add Receipts & supporting documents, and Feedback screens - Bug fixes
Build 863267393v2.0.452024-01-29 23:45:04
- The user’s last login date is now displayed - Users can now submit app feedback - Maximum age information is now available for select services and procedures - The type of maximum, Per patient or Shared with family, is now displayed on the benefit balance dashlets - The History screen now displays and groups claims by submitted date - Improvements to the My Benefits screen
Build 861894882v2.0.442023-12-01 06:47:36
Bug fix
Build 861344550v2.0.432023-11-08 20:15:43
- Users can now receive notifications (push notifications) for processed claims and announcements on their device when the application is closed - The Claim History screen has been updated, including that claims are now organized according to the date they were submitted - Users will now receive an email confirmation when their username or password is updated - Bug fixes
Build 858729872v2.0.392023-07-25 17:45:12
- Users can now change their usernames - Service providers' professional classes (such as dentist or pharmacist) are now displayed - Bug Fixes
Build 857175643v2.0.382023-05-18 04:56:15
- Users can now omit or include hyphens and accents in their search text - Some labels, messages and buttons have been renamed, relocated, bolded, or re-sequenced to improve usability - Coverage information for dental has been simplified - Lifetime maximums for health and dental coverage will display when applicable
Build 854851447v2.0.372023-02-12 08:23:17
- Improvements were made to the claim submission process for drug claims, including a receipt example to help users fill out their claim details. - Users will be able to provide amounts paid by other insurers for all their dental and health claims, if applicable. - Terminology has been standardized across the application, including improvements to French translations, to offer a better user experience. - Bug Fixes
Build 854031684v2.0.362023-01-03 17:48:47
Bug fixes
Build 853197314v2.0.352022-11-10 00:06:31
- Users should experience fewer issues when adjusting the iOS accessibility settings to increase the size of the text or to bold it. - Some improvements were made to the claim submission process - Bug Fixes
Build 851943606v2.0.342022-08-31 23:29:58
- Users with HCSA can now apply HCSA funds to the unpaid balance of an approved claim with a new Submit Unpaid Balance to HCSA button in the Claim Details window. - Bug Fixes
Build 848940047v2.0.332022-05-09 22:00:38
- Drug search in My Benefits has been enhanced to include additional information - Label changes for drug claim submissions - Bug Fixes
Build 847017620v2.0.322022-02-04 22:57:37
- The Statement link on the Claim Details has been renamed to View Statement and is now more visible - The Reimbursement % coverage is now displayed for all items in My Benefits - French translation improvements - Bug Fixes
Build 845657836v2.0.312021-12-01 20:10:39
- The Register Account and Forgot Password screens have been improved. - The error messages have been made more specific and informative. - Bug Fixes.
Build 843818229v2.0.292021-09-01 14:23:26
- Users can now enter the duration of health visits, in minutes. - The Health Solutions and Resources features have been added to the My Profile list. - The Claim this again feature has been enhanced. - The functionality that enables members to view the benefit balances of their family (spouses and dependents) from the My Benefits page has been improved and made more apparent. - There are now 32 special characters permitted to use in passwords. - Bug Fixes
Build 843098440v2.0.282021-07-17 02:31:43
Users can select from an increased number of special characters for their passwords

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Availability 1 of 174 storefronts

RegionLanguagePriceRatingsAvgVersion
CA en-CAFree34.32.3.1

Not available in: AE, AF, AG, AI, AL, AM, AO, AR, AT, AU, AZ, BA, BB, BE, BF, BG, BH, BJ, BM, BN, BO, BR, BS, BT, BW, BY, BZ, CD, CG, CH, CI, CL, CM, CN, CO, CR, CV, CY, CZ, DE, DK, DM, DO, DZ, EC, EE, EG, ES, FI, FJ, FM, FR, GA, GB, GD, GE, GH, GM, GR, GT, GW, GY, HK, HN, HR, HU, ID, IE, IL, IN, IQ, IS, IT, JM, JO, JP, KE, KG, KH, KN, KR, KW, KY, KZ, LA, LB, LC, LK, LR, LT, LU, LV, LY, MA, MD, ME, MG, MK, ML, MM, MN, MO, MR, MS, MT, MU, MV, MW, MX, MY, MZ, NA, NE, NG, NI, NL, NO, NP, NR, NZ, OM, PA, PE, PG, PH, PK, PL, PT, PW, PY, QA, RO, RS, RU, RW, SA, SB, SC, SE, SG, SI, SK, SL, SN, SR, ST, SV, SZ, TC, TD, TH, TJ, TM, TN, TO, TR, TT, TW, TZ, UA, UG, UY, UZ, VC, VE, VG, VN, VU, XK, YE, ZA, ZM, ZW

Change log 28 changes · CA

releaseNotes updated
• Bug Fixes
description updated
● Submit health claims from your phone and stay on top of your benefits ● See remaining balances for procedures, take photos of receipts to submit claims, acces
name updated
Union Benefits Mobile Claims
Version 2.3.1 released
• Bug Fixes
Version 2.3.0 released
• Members can now provide feedback on the Claim Submission process • Bug Fixes
Version 2.2.0 released
• Bug fixes
Version 2.1.0 released
• User sessions are now auto-extended when there is activity in the application, to support scenarios in which members are completing large tasks. • The Bank code on the Direct Deposit page is now an autocomplete drop-down list of codes and
Version 2.0.53 released
- If a member launches the mobile app and a new version is available, the member is now asked if they want to Update the mobile app to the new version or Skip the update. - Canadian currency is now used for all dollar values because claim p
Version 2.0.52 released
- When a member changes their password, they are now no longer permitted to reuse their previous five passwords - A new Statement Notes section has been added to the Claims Details screen - Bug fixes
Version 2.0.51 released
- During account registration or updating the email address on file, users will receive a confirmation email containing a security code, which they will be required to enter in the app to confirm their email address. - Bug fixes
Version 2.0.50 released
- The search field has been recoloured to distinguish it from the background, and the word "Search" placed within it . - Bug fixes
Version 2.0.49 released
- The booklet icon on the My Benefits page now directs you to the Resources page. Any applicable benefit booklets are displayed on the Resources page. - A confirmation email is now sent when you make changes to your direct deposit informat
Version 2.0.48 released
Bug fix
Version 2.0.47 released
- Benefit balance dashlets now include the start and end dates for the displayed maximums - The Status of Approved for claims has been changed to Processed - Improvements to the History, Add Receipts & supporting documents, and Feedback s
Version 2.0.45 released
- The user’s last login date is now displayed - Users can now submit app feedback - Maximum age information is now available for select services and procedures - The type of maximum, Per patient or Shared with family, is now displayed on
Version 2.0.44 released
Bug fix
Version 2.0.43 released
- Users can now receive notifications (push notifications) for processed claims and announcements on their device when the application is closed - The Claim History screen has been updated, including that claims are now organized according
Version 2.0.39 released
- Users can now change their usernames - Service providers' professional classes (such as dentist or pharmacist) are now displayed - Bug Fixes
Version 2.0.38 released
- Users can now omit or include hyphens and accents in their search text - Some labels, messages and buttons have been renamed, relocated, bolded, or re-sequenced to improve usability - Coverage information for dental has been simplified
Version 2.0.37 released
- Improvements were made to the claim submission process for drug claims, including a receipt example to help users fill out their claim details. - Users will be able to provide amounts paid by other insurers for all their dental and healt
Version 2.0.36 released
Bug fixes
Version 2.0.35 released
- Users should experience fewer issues when adjusting the iOS accessibility settings to increase the size of the text or to bold it. - Some improvements were made to the claim submission process - Bug Fixes
Version 2.0.34 released
- Users with HCSA can now apply HCSA funds to the unpaid balance of an approved claim with a new Submit Unpaid Balance to HCSA button in the Claim Details window. - Bug Fixes
Version 2.0.33 released
- Drug search in My Benefits has been enhanced to include additional information - Label changes for drug claim submissions - Bug Fixes
Version 2.0.32 released
- The Statement link on the Claim Details has been renamed to View Statement and is now more visible - The Reimbursement % coverage is now displayed for all items in My Benefits - French translation improvements - Bug Fixes
Version 2.0.31 released
- The Register Account and Forgot Password screens have been improved. - The error messages have been made more specific and informative. - Bug Fixes.
Version 2.0.29 released
- Users can now enter the duration of health visits, in minutes. - The Health Solutions and Resources features have been added to the My Profile list. - The Claim this again feature has been enhanced. - The functionality that enables mem
Version 2.0.28 released
Users can select from an increased number of special characters for their passwords
expanded screenshot