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What’s New Version 3.11.2
Fixed some known issues
Description
Experience the door communication of your Welcome system on your smartphone or tablet!
Never miss a door call. With the Welcome app all calls are transferred directly to your mobile device. You can see and hear who is at your door via Wi-Fi network or remotely on 3G/ 4G (or higher) networks.
Missed visitors are recorded with picture and date and can be called up at any time later.
Simply connect the app to your Welcome system via the myABB-LivingSpace account. Information about the configuration of your IP-Gateway is shown in user manual.
Accessibility
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Version history 25 versions
Build 887378431v3.11.22026-06-24 21:10:41
Fixed some known issues
Build 884442702v3.11.02026-04-13 19:10:04
This new version introduces the possibility to configure the Outdoor Station password directly via the Welcome App, in combination with the Video Indoor Station 4.3 WiFi, also remotely via the ABB MyBuilding Portal.
Please note that this update is exclusively available for the ABB Welcome system outside the DACH region.
Build 879448278v3.10.92025-11-04 01:37:02
Fixed some known issues
Build 873889124v3.10.82025-04-09 16:24:55
Welcome IP Support Integration: We are pleased to announce the support of Welcome IP for the OneTouch 7. This exciting enhancement elevates your experience with OneTouch 7 and Welcome IP together with the Welcome App
Minor bugfix improvements
Build 872929412v3.10.72025-03-07 16:18:09
We have updated our firmware update process so that you are always up to date.
Various bug fixes improve overall system stability and performance.
Build 870395174v3.10.52024-11-13 15:53:20
Integration of OneTouch 7
Build 862413502v3.10.42023-12-22 09:33:31
Upgrade the limphone SDK to version 5.2
Fix the problem of low volume on some iPhone models
Fixed some bugs
Build 861181826v3.10.32023-11-02 15:33:45
1, Support new device: IP Touch Lite 7”
2, Add a new push-notification: SOS
3, Combine two entries in Pair Devices IP Gateway/Touch Panel and WiFi indoor station into Panels
4, Support new device: IP Touch 7 & 10
5, Improve call voice quality. Right now, customer would hear the echo in front of outdoor station when talking to Welcome App.
Build 857634612v3.10.22023-06-06 16:57:34
•It is now possible to log in to the Welcome App without selecting a system.
•We have identified and resolved an issue where incoming door calls would still appear even if a user's phone was set to Do Not Disturb mode. This fix ensures that users are not disturbed by the Welcome App while their device is in Do Not Disturb mode.
•We're excited to announce that our platform now supports the new _PLUS and _ONE subscription models. This update allows users to choose from additional subscription options tailored to their needs, ensuring a more personalized and seamless experience.
•Improved stability: Several bug fixes implemented for a smoother user experience
Build 855143468v3.10.02023-03-06 00:00:46
Improving quality and stability during an incoming call by updating to the latest core
library.
Build 855359487v3.10.12023-03-06 17:07:43
Improving quality and stability during an incoming call by updating to the latest core
library
Build 854470204v3.9.152023-01-30 07:00:17
• General bugfixes
• Re-Integrating Intercom Function (Need to be enable manually)
Build 854662454v3.9.162023-01-30 22:23:53
• General bugfixes
• Re-Integrating Intercom Function (Need to be enable manually)
Build 851804519v3.9.142022-08-29 06:01:12
Support for the new SmartTouch 10 (Coming soon)
Build 848512587v3.9.132022-04-25 06:21:50
* In the "Notifications & Sounds" settings menu, the "Quiet times" option can now be activated. This allows you to set when the Welcome app should not display notifications about incoming door calls. You have the option to define either certain repeating times of the day and/or days of the week.
* We have made the entire settings area for the "Notifications & Sounds" clearer and more self-explanatory.
* We integrated the new Help Center (BETA) which helps you to find an answer to your question about Welcome.
* Welcome switch actuators can now also be placed on the home page as favorites
* Call answering type can now be changed from sliding to pressing in the Notifications & Sounds menu.
* The light control during a door call returns a visual feedback to signal that the command has been successfully sent into the system.
Build 846699713v3.9.122022-01-19 07:09:58
* We improved the commissioning process for pairing the Welcome App with the Video Indoor Station 4.3 Wifi.
* During the Paring process the Welcome App send the myBuildings Portal credentials automatically to the Video Indoor Station 4.3 Wifi.
Build 845697103v3.9.112021-12-06 07:40:11
* We've improved the way the Welcome app launches to give you faster access.
* [Welcome IP] Generate a QR code via the Welcome app to enable guests to open the door via the Outdoor Station touch 5. For more information on configuring the function, see to.abb/OLdyIw92 (chapter 9.5).
* With the new log function, Welcome App activities can be recorded if required. The result can then be made available to Technical Support, e.g. for error analysis. This function should only be activated in coordination with Technical Support to avoid a permanent load on the Welcome App.
* Call history is displayed in chronological order.
* App identifier welcome://welcome.app has been reactivated and can be used to open the Welcome app from other mobile apps
Build 843294682v3.9.102021-07-28 07:06:34
• Stay in touch with us via our new feedback feature. The Welcome team would love to hear your opinion. Sharing your experiences and ideas will help us improve the app to make it an even better fit for you.
• We've improved the way the Welcome app launches to give you faster access.
• Vibration notification now works normally again. When the smartphone was on silent, the vibration notification only works once on the phone for an incoming call.
• The ringtone is now stopped in the Welcome app after you answer the call from other indoor stations.
Build 840403219v3.9.82021-02-10 07:03:51
Improvements in this version:
- Call history is now in correct chronological order
- Switching between horizontal and vertical view on a tablet is now possible
- Correct picture for an Outdoor Station
- Translation improvements
Known bugs that will be fixed in the next version:
- Sometimes ringtone does not stop if the incoming call has been accepted by an Indoor Station station
- Getting push notification messages for all events in a Welcome system
- Getting two push notification messages for an incoming call
Build 839240211v3.9.42020-11-27 15:04:01
- Compatibility with iOS 14
- New icon design
- Support configuration of Welcome 4.3 WiFi indoor station parameters without internet connection
- Bug fix and general stability improvements
Build 836922187v3.82020-07-20 20:49:27
Update for ABB-Welcome IP door entry system:
• Support QR code unlock.
• Support manage PIN code
Build 836648761v3.42020-07-01 01:35:42
1.Update for ABB-Welcome door entry system:
* support to pair with 4.3 WiFi video indoor station and configure the 4.3 WiFi indoor station
* support to accept the call, release the door, make surveillance, control switch actuator
* support to view history lists
2.Update for ABB-AccessControl system
* support to pair with SmartAP Pro
* support to control smart cylinders
3.Update for ABB-VideoControl system
* support to pair with ABB IP cameras
* support to make surveillance to IP cameras
Build 833208647v3.0.262019-10-17 17:18:56
Resolved some issues on iOS13.
Build 833132752v3.0.252019-10-11 15:16:31
Improved user experience.
Build 831836465v3.0.232019-07-03 08:03:40
Improved the stability of push notification.
No pricing data captured yet — comparisons appear once the app has paid storefronts or in-app purchases.
Availability 1 of 1 storefronts
| Region | Language | Price | Ratings | Avg | Version |
|---|---|---|---|---|---|
US | en-US | Free | 144 | 3.5 | 3.11.2 |
Change log 29 changes · US
✎
releaseNotes updated
Fixed some known issues
✎
description updated
Experience the door communication of your Welcome system on your smartphone or tablet!
Never miss a door call. With the Welcome app all calls are transferred d
✎
subtitle updated
Never miss another door call!
✎
name updated
Welcome App
◆
Version 3.11.2 released
Fixed some known issues
◆
Version 3.11.0 released
This new version introduces the possibility to configure the Outdoor Station password directly via the Welcome App, in combination with the Video Indoor Station 4.3 WiFi, also remotely via the ABB MyBuilding Portal.
Please note that this up
◆
Version 3.10.9 released
Fixed some known issues
◆
Version 3.10.8 released
Welcome IP Support Integration: We are pleased to announce the support of Welcome IP for the OneTouch 7. This exciting enhancement elevates your experience with OneTouch 7 and Welcome IP together with the Welcome App
Minor bugfix improvemen
◆
Version 3.10.7 released
We have updated our firmware update process so that you are always up to date.
Various bug fixes improve overall system stability and performance.
◆
Version 3.10.5 released
Integration of OneTouch 7
◆
Version 3.10.4 released
Upgrade the limphone SDK to version 5.2
Fix the problem of low volume on some iPhone models
Fixed some bugs
◆
Version 3.10.3 released
1, Support new device: IP Touch Lite 7”
2, Add a new push-notification: SOS
3, Combine two entries in Pair Devices IP Gateway/Touch Panel and WiFi indoor station into Panels
4, Support new device: IP Touch 7 & 10
5, Improve call voice quali
◆
Version 3.10.2 released
•It is now possible to log in to the Welcome App without selecting a system.
•We have identified and resolved an issue where incoming door calls would still appear even if a user's phone was set to Do Not Disturb mode. This fix ensures that
◆
Version 3.10.1 released
Improving quality and stability during an incoming call by updating to the latest core
library
◆
Version 3.10.0 released
Improving quality and stability during an incoming call by updating to the latest core
library.
◆
Version 3.9.16 released
• General bugfixes
• Re-Integrating Intercom Function (Need to be enable manually)
◆
Version 3.9.15 released
• General bugfixes
• Re-Integrating Intercom Function (Need to be enable manually)
◆
Version 3.9.14 released
Support for the new SmartTouch 10 (Coming soon)
◆
Version 3.9.13 released
* In the "Notifications & Sounds" settings menu, the "Quiet times" option can now be activated. This allows you to set when the Welcome app should not display notifications about incoming door calls. You have the option to define either cer
◆
Version 3.9.12 released
* We improved the commissioning process for pairing the Welcome App with the Video Indoor Station 4.3 Wifi.
* During the Paring process the Welcome App send the myBuildings Portal credentials automatically to the Video Indoor Station 4.3 W
◆
Version 3.9.11 released
* We've improved the way the Welcome app launches to give you faster access.
* [Welcome IP] Generate a QR code via the Welcome app to enable guests to open the door via the Outdoor Station touch 5. For more information on configuring the f
◆
Version 3.9.10 released
• Stay in touch with us via our new feedback feature. The Welcome team would love to hear your opinion. Sharing your experiences and ideas will help us improve the app to make it an even better fit for you.
• We've improved the way the Wel
◆
Version 3.9.8 released
Improvements in this version:
- Call history is now in correct chronological order
- Switching between horizontal and vertical view on a tablet is now possible
- Correct picture for an Outdoor Station
- Translation improvements
Know
◆
Version 3.9.4 released
- Compatibility with iOS 14
- New icon design
- Support configuration of Welcome 4.3 WiFi indoor station parameters without internet connection
- Bug fix and general stability improvements
◆
Version 3.8 released
Update for ABB-Welcome IP door entry system:
• Support QR code unlock.
• Support manage PIN code
◆
Version 3.4 released
1.Update for ABB-Welcome door entry system:
* support to pair with 4.3 WiFi video indoor station and configure the 4.3 WiFi indoor station
* support to accept the call, release the door, make surveillance, control switch actuator
* sup
◆
Version 3.0.26 released
Resolved some issues on iOS13.
◆
Version 3.0.25 released
Improved user experience.
◆
Version 3.0.23 released
Improved the stability of push notification.