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iPad 3 images
What’s New Version 94.2
+Spring video intro
Description
Welcome to The Grand Hotel Salem, located in historic Downtown Salem! Meet Your HotelPal™ Izzy. She can come to life in AR in your room or anywhere you go to chat. She can link to reservations at Bentleys Restaurant.
Use our concierge app, complete with a new Help Desk to explore hotel amenities, get food delivered, meet our Front Desk Manager, check out restaurant menus, message the front desk, book your next room or meeting/wedding space, check meeting times, connect with us on Facebook and TripAdvisor, discover local restaurants, shops and attractions. Use our app to share a beautiful, send/share a free vintage postcard from our hotel instantly. Fill out your Guest Services Comment Card on our App so we can continue improving our guest experience.
Izzy Speaks! Our Voice Assisted Hotel Pal Chatbot IZZY is here 24/7 to help you. You can use her with a voice or without. She can help you book your next stay or tell you a joke to cheer you up.
HospitalityVision enables hotels to offer their guests a full-time, 'personalized' virtual concierge with all their Guest Service Directory hotel information in one place.
Accessibility
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Version history 25 versions
Build 881182940v94.22026-01-04 01:30:28
+Spring video intro
Build 880816231v94.12025-12-18 22:17:24
+Izzy can help you make Bentleys reservations or book a room.
Build 879840278v94.02025-11-18 15:30:30
+Holiday Video Intro
Build 875920382v93.92025-06-27 01:37:38
+new welcome pop up from Izzy
Build 874630449v93.82025-05-09 00:49:14
+Chat with AR Izzy
Build 871484995v93.72025-01-02 17:52:46
+new intro
Build 870153492v93.62024-11-02 18:51:30
+holiday greeting + video intro
Build 869712211v88.62024-10-15 09:33:35
+built in emojis
Build 868795911v88.52024-09-06 07:24:24
+Fall Video Intro
Build 867747238v88.42024-07-25 22:21:28
+new intro video to showcase the upcoming state fair.
Build 866797741v88.32024-06-18 21:50:04
+Izzy has a personality. Ask her to tell you about herself.
+small bug fix
Build 865671755v88.22024-05-03 21:49:20
+ Pop Out Izzy enabled for video tours
Build 865645127v88.12024-05-02 20:52:10
PopUp Izzy to Greet Guests!
Build 864627171v87.92024-03-22 01:56:53
+New video tours by IZZY
+updated in app video player
Build 864539999v87.82024-03-18 23:50:41
+Improved Virtual Concierge Izzy
Build 863991726v87.72024-02-25 14:35:37
+Help Desk
+Vintage Postcards
Build 861035322v87.62023-10-27 21:19:40
+Chatbot voice update
+graphic update
Build 860999271v87.52023-10-26 19:41:37
+small bug fix
Build 860935758v87.42023-10-24 20:06:03
+new, fresh voice for Chatbot Izzy.
Build 859037460v87.32023-08-08 20:35:59
+New Look with EZ QuickLinks on Main Screen
+New Bottom Menu Graphics
+New Font
Build 857199862v87.22023-05-19 00:33:08
+Izzy Speaks!
Build 855840372v87.02023-03-28 12:22:14
+concierge desk
+Izzy updated to voice activated chatbot.
Build 852999510v86.92022-10-27 00:46:26
+New Photo Slider on Welcome Graphic.
Build 850665394v86.32022-07-07 01:38:50
+Chatbot and Virtual Concierge IZZY
Build 835059316v802020-03-11 01:06:59
V80
+ Updates Page System
+ Better ChatBot Experience
No pricing data captured yet — comparisons appear once the app has paid storefronts or in-app purchases.
Availability 1 of 1 storefronts
| Region | Language | Price | Ratings | Avg | Version |
|---|---|---|---|---|---|
| US | en-US | Free | 2 | 5.0 | 94.2 |
Change log 28 changes · US
✎
releaseNotes updated
+Spring video intro
✎
description updated
Welcome to The Grand Hotel Salem, located in historic Downtown Salem! Meet Your HotelPal™ Izzy. She can come to life in AR in your room or anywhere you go to c
✎
name updated
Grand Hotel Salem
◆
Version 94.2 released
+Spring video intro
◆
Version 94.1 released
+Izzy can help you make Bentleys reservations or book a room.
◆
Version 94.0 released
+Holiday Video Intro
◆
Version 93.9 released
+new welcome pop up from Izzy
◆
Version 93.8 released
+Chat with AR Izzy
◆
Version 93.7 released
+new intro
◆
Version 93.6 released
+holiday greeting + video intro
◆
Version 88.6 released
+built in emojis
◆
Version 88.5 released
+Fall Video Intro
◆
Version 88.4 released
+new intro video to showcase the upcoming state fair.
◆
Version 88.3 released
+Izzy has a personality. Ask her to tell you about herself.
+small bug fix
◆
Version 88.2 released
+ Pop Out Izzy enabled for video tours
◆
Version 88.1 released
PopUp Izzy to Greet Guests!
◆
Version 87.9 released
+New video tours by IZZY
+updated in app video player
◆
Version 87.8 released
+Improved Virtual Concierge Izzy
◆
Version 87.7 released
+Help Desk
+Vintage Postcards
◆
Version 87.6 released
+Chatbot voice update
+graphic update
◆
Version 87.5 released
+small bug fix
◆
Version 87.4 released
+new, fresh voice for Chatbot Izzy.
◆
Version 87.3 released
+New Look with EZ QuickLinks on Main Screen
+New Bottom Menu Graphics
+New Font
◆
Version 87.2 released
+Izzy Speaks!
◆
Version 87.0 released
+concierge desk
+Izzy updated to voice activated chatbot.
◆
Version 86.9 released
+New Photo Slider on Welcome Graphic.
◆
Version 86.3 released
+Chatbot and Virtual Concierge IZZY
◆
Version 80 released
V80
+ Updates Page System
+ Better ChatBot Experience