WeCom-Work Communication&Tools

The smart assistant "Dayuan" — now available to try. Call it up anytime to summarize chats, read and write documents and sheets, track project progress, and more — all to help you work more efficiently in WeCom. "Service Summary" also gets an upgrade: AI now distills what your customers want and surfaces the ones worth prioritizing. And the new "AI Dashboard" in Smart Sheets turns your data into polished, professional reports.

This update introduces brand-new features including emoji reactions in chat, Voice Chat recording, and Smart Documents, along with important updates to To-Dos, Smart Sheet AI Fields, and Smart Summary creation in chats.

I. AI-Boosted Office Efficiency 1. Smart Robot • Added support for official plugins, enabling rapid integration with OpenClaw. • Robot API mode supports WebSocket persistent connections, eliminating the need for public domains or IP addresses, and simplifying integration. It can also proactively send messages, facilitating task reminders and notifications. • In Robot API mode, members can authorize robots to automatically generate documents and sheets, streamlining workflows like report creation and data collection.

I.AI Boosts Office Efficiency 1.Smart Summary - Smart Summary now supports adding members to collaborate on summaries, consolidating information scattered across chats, documents, and meetings into a single summary. This helps you understand project progress faster and more accurately, track team to-dos, and support business decisions. - Smart Summary now supports scheduling daily, weekly, or monthly automatic updates, helping you summarize periodic developments for easier, continuous tracking of key business progress. - It now generates smart summaries more quickly from a wider range of sources, including voice messages, images, and documents sent in group chats. 2.Smart Robot - The Smart Robot now features upgraded plugin and workflow capabilities to handle more complex knowledge Q&A and business processes, supporting more office scenarios for companies. - Supports configuring API and MCP plugins, allowing the robot to connect to internal company systems for quick access to internal knowledge or to initiate requests. - Supports configuring workflows, enabling the robot to handle complex business processes with more stable and controllable results. - Allows users to initiate queries while building the Smart Robot to view its reasoning process and tool call-link, aiding in debugging its configuration and ensuring effectiveness. - The basic robot experience has been continuously optimized to help employees use it more effectively. - Users can describe a usage scenario in one sentence, and the AI will automatically generate a Smart Robot, simplifying the creation process. - When documents or files in the knowledge base are updated, the Smart Robot can understand the new knowledge faster and provide more accurate answers. - The Smart Robot can now better understand images; asking questions by sending images in conversation yields better answers. - It supports adding robot links to documents and emails for easier sharing and to invite more members to use it. - Members can create API-mode robots, configure callback addresses. II. Efficiency Tools & Basic Experience 1.Email - The “Email” feature allows you to send work reports, formal notifications, project updates, etc. It supports long-form editing and rich-text formatting with images for richer content presentation. Members without a linked email account can also use it directly. - Sending important files, work materials, and contracts as email attachments is more formal and makes them easier to locate in one place. - While composing, you can directly upload files from chats. At the same time, the attachment transfer speed is optimized, supporting attachments as large as 20G, making file transfer smoother. - A Smart Translation feature has been added: translate email body text from Chinese to other languages with a single click while composing, facilitating cross-language communication. - Companies can now set up email service in one stop: get a free domain with email accounts automatically assigned—the entire process is free. 2.Chat and Basic Experience - When multi-selecting messages, you can now select a continuous range of messages in batch, eliminating the need to check each one individually. - When receiving new messages in a mobile chat, a prompt will appear allowing you to quickly navigate to the latest messages. 3. Meetings - During meetings with customers initiated via WeChat, you can now view their profile information and set notes. 4. Clock-In/Out - When clocking in/out for offsite work, members can add customers to visit. 5. HR Assistant - Operator information has been added to onboarding, transfer, and offboarding processes. - It now supports searching, filtering, and exporting former employees. III. Open Capabilities 1. Chat and Basic Experience - When an app sends messages to a group created by the application, it supports @mentioning group members to ensure notifications are more precisely delivered.

I. Efficiency Tools and Basic Experience 1. Chat and Basic Experience - Press-and-hold to speak for more accurate convert-to-text recognition and faster transcription. 2. Meeting - Meeting feature now makes it more convenient for customers on WeChat to have meetings. - Both the "Quick Meeting" and "Schedule Meeting" features allow you to directly add WeChat customers from your Contacts as participants. You can also copy and share the meeting link with customers for participation. - Customers will receive automatic reminders when a meeting is about to start. - Customer's WeChat alias are displayed in the meeting list, during active meetings, and in the smart minutes for easy identification.

I. AI Helps Improve Office Efficiency 1.Smart Summary - Smart Summary now support specifying information sources prior to summarization, you can first select specific chats, documents, and meetings, then conduct targeted, in-depth summaries on the chosen content. The summarized content is more clear and focused. - Smart Summary supports summarizing from more data sources, including voice messages, app messages, events, and meeting lists, resulting summaries are more comprehensive. - After generating answers with Smart Summary, you can quickly create a new document, send content as an email, or use one-click copy--eliminating the need to switch back and forth between tools or copy-paste. This makes working with Smart Summary more efficient and convenient. 2.Smart Search - Smart Search supports connecting more data sources, including voice messages, app messages, events, and meeting lists, ensuring retrieved data is more comprehensive. - After finding answers with Smart Search, you can quickly create a new document based on the content, send it as an email, or copy it with one-click. 3.Smart Robot - Optimize the knowledge set-based Q&A capability to enhance the coverage and accuracy of responses. - You can view the robot’s usage data and Q&A details, and provide feedback on response accuracy--helping creators correct answers and refine the knowledge sets. - You can ask the robot questions using images or chat history, and reference other messages to pose queries. II. Efficiency Tools and Basic Experience 1.Smart Sheet - Connect internal office application data to enable an integrated internal-external collaborative work experience - Enhanced Mobile Experience：The Smart Sheet mobile app now supports filtering: filter criteria sync automatically to computer (visible only to you by default) and can be applied to all members with one click—boosting team collaboration efficiency. 2.Documents, tables, slides comprehensive upgrade - Improved compatibility with Office formats and optimized toolbar layout for easier operation. - The document has added features such as revision mode, table of contents, bookmarks, rulers, footnotes, endnotes, and captions, providing a more professional editing experience - The table has added features such as row and column grouping, mini graph, iterative calculation, and cross-file selector, providing stronger data processing capabilities - Presentations: Supports features including comments, slide transition animations, one-click color change, and notes view--resulting in more engaging presentations 3.Email - A new AI Polishing feature is added. When composing notifications, reports, and business communication emails, you can polish the email body to make it more formal and boost writing efficiency. 4.Chat and Basic Experience - The upgraded voice-to-text model improves recognition accuracy and supports multiple languages including Chinese, English, and Cantonese. III. Connect to WeChat 1.Company Business Card - Company business cards can now be inserted into emails and documents to showcase more comprehensive company information, enhancing partners’ understanding of the company. - When chatting with customers, members can easily send business cards via the chat toolbar to introduce products, services, cases, and other detail--effectively demonstrating the company’s strength. - Company business cards can be configured into welcome messages: after customers add members as contacts, they will receive the card to fully learn about the company.

I. AI Helps Improve Office Efficiency 1.Intelligent Summary - Any progress in work can be automatically summarized based on information within WeCom, such as chats, documents, sheets, Smart Sheet, meetings and emails. - It supports inviting colleagues to participate in summarization, aggregating everyone's input into a comprehensive summary to make collaboration simpler and more efficient. 2.Smart Search - Search content in chats, documents, meetings, and emails – AI summaries directly provide answers, and even content with fuzzy memories can be found. 3.Intelligent Robot - You can create intelligent robots to quickly access business knowledge project information. - Continuously expanding the capabilities of intelligent robots to enable intelligent robots to better assist employees in improving efficiency. 4.Intelligent service summary - Based on the service records, AI will automatically generate service summaries every week, and enterprises can also customize additional summaries. - Members can also view relevant information in the chat toolbar while chatting with WeChat customers. II. Efficiency Tools and Basic Experience 1.Smart Sheet - View project progress through multiple views, and manage projects with a single sheet. - The dashboard presents business data in real-time, managing business with a single sheet. - Connect with customers on WeChat and manage them with a single sheet. - Use AI-powered fields to batch process data in Smart Sheet. - Easy to get started with Smart Sheet. 2.Email - Use Intelligent Summary to write emails. - From chat to email, effortlessly. - Integrate with other functionalities. - Free one-stop activation of email service. III. Connect to WeChat 1.Company business card - Featuring an enterprise verification badge, it vouches for the authenticity of the business. - Enterprises can select templates by industry, complete information such as products/services, customer cases, honors and qualifications, and showcase their corporate strength. - It can be displayed across multiple scenarios such as chats with customers, customer groups, emails, documents, and meetings, enabling a more formal introduction of the enterprise to external parties. IV. Cross-border Communication and Overseas User Experience 1. Overseas members joining - Overseas members can register and log in to WeCom using their email addresses. - Supports 11 interface languages. - Overseas members can view Chinese names via pinyin, making it more convenient to contact Chinese colleagues. 2. Multilingual - Chat messages, documents, and emails can be translated with one click, making cross-language communication and collaboration more efficient. - During chats, users can translate while typing, with real-time translation available in 6 languages, eliminating the need to switch translation tools. - Meeting subtitles and real-time transcription can be translated into 17 languages, helping participants understand and take notes on meeting content. 3. Cross-time zone - When chatting with colleagues in different time zones, you can see if the other person is working late at night, making cross-border communication more efficient. - When creating a new event or booking a meeting, you can view the local time of colleagues in different time zones, simplifying cross-time zone collaboration. 4. Management and compliance - When creating attendance policy, you can select overseas locations and time zones. Members can use attendance functionality in overseas regions. - Supports syncing email and event data to system calendars and other apps for centralized viewing and management. - In accordance with the compliance policies of various countries and regions, it meets international compliance standards.

What's New: - Bug fixes and improvements.

I.Efficiency Tools and Basic Experience 1.Chat and Basic Experience - The capabilities of group Kanban continue to improve, with more diverse ways to add items. - Support adding group Kanban on mobiles. - When adding, you can prioritize selecting documents and Smart Sheet that have been sent or received within the group chat. - Support adding the "More" menu from Docs, Smart Sheet, app pages, and web pages to the group Kanban. 2.Intelligent Robot - Template card messages can now be sent via the API, which enables better information presentation to employees, supports them to complete business operations within chats, enhancing the overall experience. - When employees enter a robot chat, it supports sending a welcome message to better introduce the robot, guide employees to ask questions, and so on.

I. Efficiency Tools and Basic Experience 1.Smart Sheet - We offer AI-powered fields, which can intelligently categorize, summarize, and extract information from the data in the sheet in batches. - Supports the use of AI for categorization, summarization, information extraction, tag matching, and image comprehension; - In customer management scenarios, customer feedback can be intelligently categorized, while in project management scenarios, project risks can be automatically flagged; - AI can be used for image comprehension, automatically identifying and extracting information from invoices, delivery notes, and ID card photos. - Introducing a color filling tool that allows users to configure rules to colorize cells or entire rows, highlighting critical data. - Introducing a Barcode field that enables mobile scanning to recognize information within barcodes and QR codes, and instantly populating them into the Smart Sheet. Suitable for scenarios such as equipment inspection and material receiving/shipping management. - The "Unhide/Hide Conditions" can be set for the forms in the Smart Sheet. By adding unhide conditions, it is easy to achieve the configuration of logical redirection for form titles, making it more flexible to collect info Suitable for satisfaction surveys, employee needs collection, and other scenarios. - The automations support triggering reminders based on the time recorded in the cell, which can be used to remind the follow-up person 1 hour before the task deadline, remind the owner 30 minutes before the material submission deadline, and other scenarios, making notifications more timely. 2.Email - Users can send emails directly to colleagues in WeCom, without collecting colleagues' email addresses. - When composing email, simply enter a colleague's name or department name to quickly add them as recipient, making communication more efficient. - Introducing the feature to write to department node. When composing emails, users can directly select entire department as the recipient, making it convenient to send notifications, reports, and other emails to the department. - When sending mails via WeCom email, the sender's corporate identity and enterprise verification details will be displayed in both WeCom and QQ Mail. - Companies can add "External Email Accounts" for their partners, enabling them to access emails with their account passwords, without logging in to WeCom. - Users can insert group invitation cards in emails, allowing recipients to join WeCom group chats via the group invitation cards, making it easier to establish connections. - Users can insert yellow-faced emojis when composition emails on their mobile phones. 3.Chat and Basic Experience - When @mentioning members in group chats, users can view colleagues' vacation status, making communication more efficiently. - Users can extract text directly by pressing and holding image messages, making text recognition more convenient. - Videos shared within chats support playback at double speed.

I. Efficiency Tools and Basic Experience 1. Chat and Basic Experience - Internal groups now support adding group Kanban. You can to add documents, smart sheets, and app pages to the Kanban, and chat while monitoring work progress. - Now allow users to quickly answer voice calls without unlocking the device or opening the call screen. - During chats, you can now long-press added emojis to reorder or delete them, making emoji management more convenient. 2.  Smart Sheet - It provides a variety of internal collaboration templates that can be added to the "Group Kanban", enabling chat while monitoring the task and performance progress. Automatic group messaging will also be sent when data updates occur. - Enterprises across all industries can use the Smart Sheet in critical business processes to achieve efficient collaboration throughout the entire process. For example, the manufacturing industry can use templates such as "Order Scheduling", "Production Planning", and "Supply Chain Management", while the wholesale/retail industry can use templates such as "Store Operations", "Member Maintenance", and "Inventory Turnover". - Each position can find suitable templates in their work and start using them directly. For example, HR can use templates such as "Recruitment Progress Management" and "Attendance Management", while procurement department can use templates such as "Supplier Management" and "Purchase Order Management". - The customer service and sales team can use the "Customer Service and Sales Follow-Up" template to automatically synchronize customers on WeChat to a smart sheet, enabling centralized tracking of service and sales processes. - The Smart Sheet is integrated with the DeepSeek model to manage customers in WeChat, supporting intelligent summarization of customer follow-up records, helping members extract communication points, and improving service efficiency. - After synchronizing the data of "Contact Customers" and "Customer Group" into the Smart Sheet using the "Customer Service and Sales Follow-up" template, an AI summary field will be automatically added. - Members can use this field to intelligently summarize their follow-up records of adding customers, without the need for manual organization, and automatically fill in the Smart Sheet. - Added a "Percentage" field type, which can be used to calculate and display data proportion and change rate in scenarios such as sales performance analysis, financial indicator statistics, and work progress management. - Added a new formula template library with over a hundred formula templates (such as ranking calculation, duplicate value tagging, daily accumulation, etc.), enabling data calculation in different scenarios without the need to write formulas. - Added 21 new functions (such as SUMIF, WEEKNUM, etc.) to meet statistical requirements such as conditional summation and calculation of cycles. - The number of automation configurations has been increased to 200. In project and business management, more rules can be set to automatically drive business actions. - When searching for records in automations, it is supported to terminate the process by setting "When no record that meets the condition is found". It can be used to automatically check the recorded content at regular intervals and set reminders according to the situation. Regularly check the inventory of goods and remind suppliers to replenish when the inventory is insufficient. 3.  Email - WeCom Email is now fully compatible with IT Application Innovation standards. Enterprises can utilize IT Application Innovation-compliant email services to meet IT Application Innovation compliance requirements. - You can now set up a "Mail App Owner" who can manage email accounts, public mailbox, email groups, and advanced email features for members within the scope of management. - Enterprises can now set "Alias Address" through APIs, making batch settings more efficient.

Optimized experience and fixed bugs. Recent updates: I. Efficiency Tools and Basic Experience 1.Smart Sheet -The smart sheet can be used together with Contact Customers to manage the customer sales and service process in one sheet. -A new customer sales and service follow-up template has been added. The customer management system can be quickly configured through the "Use Wizard" in the template to improve service efficiency. -It supports synchronising data from "Contact Customers" and "Customer Group". New customers do not need to be registered manually and are automatically entered into the smart sheet. Members can record customer follow-up info in the sheet. -A "Dashboard" can be created based on the recorded customer info to statistically analyse business data in real-time, making the follow-up status clear at a glance. -When the customer status changes or a specified time is reached, members will be reminded to follow up with customer leads according to the "Automations" rules, thereby promoting the service process. -It supports adding customer records in the smart sheet to the "Chat Toolbar". When members chat with customers, they can quickly view the current customer info and progress. -The maximum number of record rows in a smart sheet has been increased to 100,000, supporting the entry of more customer and business data. Optimised the user experience when there is a large amount of content, viewing and editing become smoother. -Equation -Smart sheet formulas support cross-sheet calculations. In scenes such as counting tasks by members, ranking sales by store, and calculating inventory by product, you can use the FILTER function to filter records across sheets for statistics and calculations. It realises the effects of functions such as SUMIF/VLOOKUP in Excel. -When adding fields, you can choose from preset formula templates in "Use Formula Calculation" to achieve hundreds of calculation effects such as marking duplicate values, calculating rankings, and accumulating daily sales, without the need to compile your own formulas. -Content permissions can be set based on the calculation results of formulas/Search for References to define the scope of content that can be viewed. For example, you can find the person in charge based on the store, and set to only view data of the stores you are responsible for. -The Reference field has been upgraded to "Search for References", which can automatically search and reference across sheets based on the info such as members and options, making the reference of content more convenient. It is suitable for scenes such as summarizing the number of tasks by name or finding inventory by product number. -Dashboard -The dashboard now includes a new "Word Cloud Chart" feature, which provides a visual representation of words that appear frequently in text. This is suitable for scenes such as analyzing customer feedback, product comments, and recruitment interview evaluations. 2.Chat and Basic Experience -In messages, @mentions of me are now highlighted, making it more efficient to distinguish and view messages related to me. -On the mobile side, text search is now supported under the "Image/Video" chat history category, making it more efficient to find images. 3.Meeting -Online meeting rooms can be assigned exclusively to specified departments, ensuring that important department meetings are not restricted, and resource management is more efficient. II. Cross-border Communication and Overseas User Experience -Meeting subtitles support 18 languages, helping participants to understand the content during meetings. -Meetings support real-time transcription of 18 languages, making the recording and exporting more convenient. -Meetings now support the use of Japanese and Malay, making it easier for foreign members to use.

I. Efficiency Tools and Basic Experience 1.Smart Sheet -The smart sheet can be used together with Contact Customers to manage the customer sales and service process in one sheet. -A new customer sales and service follow-up template has been added. The customer management system can be quickly configured through the "Use Wizard" in the template to improve service efficiency. -It supports synchronising data from "Contact Customers" and "Customer Group". New customers do not need to be registered manually and are automatically entered into the smart sheet. Members can record customer follow-up info in the sheet. -A "Dashboard" can be created based on the recorded customer info to statistically analyse business data in real-time, making the follow-up status clear at a glance. -When the customer status changes or a specified time is reached, members will be reminded to follow up with customer leads according to the "Automations" rules, thereby promoting the service process. -It supports adding customer records in the smart sheet to the "Chat Toolbar". When members chat with customers, they can quickly view the current customer info and progress. -The maximum number of record rows in a smart sheet has been increased to 100,000, supporting the entry of more customer and business data. Optimised the user experience when there is a large amount of content, viewing and editing become smoother. -Equation -Smart sheet formulas support cross-sheet calculations. In scenes such as counting tasks by members, ranking sales by store, and calculating inventory by product, you can use the FILTER function to filter records across sheets for statistics and calculations. It realises the effects of functions such as SUMIF/VLOOKUP in Excel. -When adding fields, you can choose from preset formula templates in "Use Formula Calculation" to achieve hundreds of calculation effects such as marking duplicate values, calculating rankings, and accumulating daily sales, without the need to compile your own formulas. -Content permissions can be set based on the calculation results of formulas/Search for References to define the scope of content that can be viewed. For example, you can find the person in charge based on the store, and set to only view data of the stores you are responsible for. -The Reference field has been upgraded to "Search for References", which can automatically search and reference across sheets based on the info such as members and options, making the reference of content more convenient. It is suitable for scenes such as summarizing the number of tasks by name or finding inventory by product number. -Dashboard -The dashboard now includes a new "Word Cloud Chart" feature, which provides a visual representation of words that appear frequently in text. This is suitable for scenes such as analyzing customer feedback, product comments, and recruitment interview evaluations. 2.Chat and Basic Experience -In messages, @mentions of me are now highlighted, making it more efficient to distinguish and view messages related to me. -On the mobile side, text search is now supported under the "Image/Video" chat history category, making it more efficient to find images. 3.Meeting -Online meeting rooms can be assigned exclusively to specified departments, ensuring that important department meetings are not restricted, and resource management is more efficient. II. Cross-border Communication and Overseas User Experience -Meeting subtitles support 18 languages, helping participants to understand the content during meetings. -Meetings support real-time transcription of 18 languages, making the recording and exporting more convenient. -Meetings now support the use of Japanese and Malay, making it easier for foreign members to use.

Optimized experience and fixed bugs.

Productivity Tools and Basic Experience 1.Smart Sheet -The collected data can now be associated with smart sheets. Smart sheets can group and display data by "Department" and automatically generate statistical charts in the dashboard for better data visualization. -The mobile experience for viewing record details has been optimized, with a more compact display of fields for greater efficiency. 2.Chat and Basic Experience -In the @Me group, you can now set preferences to include or exclude unread messages for all members, making it easier to sort and view unread messages. -You can now clean up resource files and other companies' chat history in the "Storage Space" section to have more available space on your device. 3.Search -The "Global Search - Chat History" feature now includes filters for three message types: text, articles, and group announcements, making it more efficient to find historical messages. 4.Attendance -Attendance recorders now allow for quick creation of punch rules, simplifying the configuration process. 5.Approvals -Approval templates can now be configured with custom print formats, offering greater flexibility in template management. -Electronic signatures of approvers can now be included in the exported approval documents, ensuring complete information retention. Connect with WeChat 1.Customer Group -You can now set "Restrict group members from adding each other as contacts" for external groups to prevent customers from being added by other companies, thus avoiding the loss of customer resources. This option can be set for individual groups or configured in batches using group templates. 2.Optimized Basic Experience -You can now receive and view notes from WeChat, and forward them to WeChat clients, sharing product introductions, promotional activities, and service information. -The maximum size for sent and received file messages is increased to 1 GB, with download availability extended to 14 days. -The time limit for recalling file messages is extended to 3 hours. Cross-Border Communication and Overseas User Experience -Overseas colleagues can now view the Chinese names of their Chinese counterparts using Pinyin for easier contact. -When creating events or scheduling meetings, you can see the local time of colleagues in different time zones for better cross-time zone collaboration.

I. Productivity Tools and Basic Experience 1. Smart Sheet - New templates are added for project management, work planning, sales & operations, and other useful applications. Popular templates are provided with usage instructions to help you and your team members start collaborating using the templates. - After saving a smart sheet as a template, you can enable a sharing link and send it to a group chat or put it into a document to share the template with internal and external members conveniently. Sheet - The "protection range" permission rules are automatically retained for the copies of spreadsheets generated by document admins, eliminating the need for repeated configuration. 2. Basic Chat Experience - In the "@Me" group, you can view historical @mentions easily. - Select "From Mobile Album" when sending images via Chats, Mails, or Docs on the desktop for easier cross-device sharing. - When you create a group chat, existing groups with the selected members will be recommended, reducing the need to create duplicate groups and keeping your chat list more organized. - Writing and translating messages simultaneously is supported, facilitating communication with colleagues abroad. - "App Notifications" offers a "Mute" mode, showing a red dot instead of unread counts. - Click anywhere on a video in chat to pause or play it for a better viewing experience. 3. Search - You can locate a chat image easily by searching for the text on it. 4. Mail Mail Experience - You can fill in your work email on your personal information page for colleagues to send emails directly. - In "Email Settings" -> "Email", you can set the language for email reply/forward prefixes. - When selecting multiple emails, you can swipe on the left side to select emails. Email Security - Email security is enhanced with abnormal outgoing mail detection, covering both WeCom and all integrated mailboxes. Admins can view risk details in the "Manage Email" . 5. Meeting Intelligent Meeting Recording - Auto-generates meeting minutes and to-dos, summarizing conclusions and follow-up actions. - Summarizes recorded meetings, extracts frequent topics, and identifies speakers for quick access. - Allows exporting recordings as online documents for easier collaboration. - Supports subtitles for video playback. Meeting Recording Permission Optimization - Meeting creators can grant recording view permissions directly to participants, enhancing sharing efficiency. 6. Voice Call - During voice calls, the currently used headset is displayed, and you can switch to another device. 7. Attendance - Punch approval is supported. If a member cannot punch due to inaccurate location data, they can submit a request by taking a photo, which will become effective upon approval. - Members can view attendance recorder punch records on their phones. - Members can enroll facial and fingerprint data on attendance recorders via their phones. 8. HR - When you initiate an attendance confirmation, specific attendance time and members can be specified flexibly. II. Connect with WeChat 1. Contact Customers - Members can set after-hours replies. When a customer messages after work hours, an auto-reply with a WeChat customer service contact card will be sent. Admins and business owners can configure the after-hours time and reply content for quick setup. 2. Basic Interconnection - File messages support up to 1 GB and are available for download for 14 days. - Adjust playback speed and access WeChat comments by clicking the input box during channel updates.

Optimized experience and fixed bugs. Recent updates: Optimized Productivity Tools and Basic Experience IM - Messages can be grouped and filtered by unread, @me, private chat, group chat, internal/external chat, tag, and label for more efficient message processing. - Chat tags can be added in the WeCom app. Chats can be tagged by project for quick search and management. - Images and videos in chats can be opened in multiple windows in the WeCom app. - WeCom chat history can be migrated between mobile and PC on the same network. - Chat messages, emails, and files can be forwarded to other company's chats. 2.Optimized Overseas User Experience - Overseas members can now use their email address to register and log in to WeCom. - For overseas members, the Voice call experience, file transmission rate, and preview speed in anti-leakage mode have been improved. - Overseas companies can use "Report" for overseas members to report quickly. 3.Smart Sheet Dashboard - A new dashboard feature is added to Smart Sheet, which allows displaying data in real time and supports bar charts, line charts, and numeric cards. Automated Processes - When sending messages through automated processes, you can now choose to send messages to group chats. When data changes, you can synchronize progress in group chats and @mention relevant personnel to advance the process and save manpower. - Run logs are now available for automated processes. When a process runs abnormally, the run log can assist you in troubleshooting. Form View - Form view is now available in Smart Sheet, which allows you to generate a form with one click using existing fields to collect information. The received data will be automatically summarized in the sheet. - Form links can be enabled for form view. You can share a link for others to fill in. The person filling in the form will not see other submission results, thus avoiding information leakage. Content Permissions - The "Create, modify, and delete views" permission can now be set to prevent members from modifying views. 4.Optimization of External Communication Experience - The personal profile page can now display more business information to business partners. -After you add a business partner, your business card will be automatically sent for professional business communication. - Added business partners can be viewed in "Contacts" -> "My Customers" and displayed by company, making it easy to view and manage your business relationships. - Members can add more business information for external communication. 5.Mails - Email Contacts is now available in Mails. You can add or import email addresses of colleagues, customers, and partners to write emails to them and view correspondence. - Emails can be forwarded to chats with one click for colleagues to process easily. 6.Calendar - The display of all-day events is optimized for cross-timezone scheduling. Upgraded Connect with WeChat 1.Broadcast Messages - Once multiple broadcasting tasks are created, company members can send all messages scheduled for the day with just one click. - After a broadcast message is sent, the chat will not float to the top of the message list. 2.Contact Customers - It is easier for employees to delete one-way customers. After filtering out the one-way customers, they can swipe left to delete them individually, or in batches. 3.Customer Moments - Content posted in Moments can now be displayed to all added customers. 4.Customer Group - The anti-harassment functionality now includes removing members sending QR codes, voice messages, and chat history. - When a new customer joins an external group, the group admin can click the joining message to view the customer's personal information. - Group name can now be set independently for new groups automatically created by "Join Group Chat". Companies can also use group templates to quickly configure customer groups.

Optimized Productivity Tools and Basic Experience IM - Messages can be grouped and filtered by unread, @me, private chat, group chat, internal/external chat, tag, and label for more efficient message processing. - Chat tags can be added in the WeCom app. Chats can be tagged by project for quick search and management. - Images and videos in chats can be opened in multiple windows in the WeCom app. - WeCom chat history can be migrated between mobile and PC on the same network. - Chat messages, emails, and files can be forwarded to other company's chats. 2.Optimized Overseas User Experience - Overseas members can now use their email address to register and log in to WeCom. - For overseas members, the Voice call experience, file transmission rate, and preview speed in anti-leakage mode have been improved. - Overseas companies can use "Report" for overseas members to report quickly. 3.Smart Sheet Dashboard - A new dashboard feature is added to Smart Sheet, which allows displaying data in real time and supports bar charts, line charts, and numeric cards. Automated Processes - When sending messages through automated processes, you can now choose to send messages to group chats. When data changes, you can synchronize progress in group chats and @mention relevant personnel to advance the process and save manpower. - Run logs are now available for automated processes. When a process runs abnormally, the run log can assist you in troubleshooting. Form View - Form view is now available in Smart Sheet, which allows you to generate a form with one click using existing fields to collect information. The received data will be automatically summarized in the sheet. - Form links can be enabled for form view. You can share a link for others to fill in. The person filling in the form will not see other submission results, thus avoiding information leakage. Content Permissions - The "Create, modify, and delete views" permission can now be set to prevent members from modifying views. 4.Optimization of External Communication Experience - The personal profile page can now display more business information to business partners. -After you add a business partner, your business card will be automatically sent for professional business communication. - Added business partners can be viewed in "Contacts" -> "My Customers" and displayed by company, making it easy to view and manage your business relationships. - Members can add more business information for external communication. 5.Mails - Email Contacts is now available in Mails. You can add or import email addresses of colleagues, customers, and partners to write emails to them and view correspondence. - Emails can be forwarded to chats with one click for colleagues to process easily. 6.Calendar - The display of all-day events is optimized for cross-timezone scheduling. Upgraded Connect with WeChat 1.Broadcast Messages - Once multiple broadcasting tasks are created, company members can send all messages scheduled for the day with just one click. - After a broadcast message is sent, the chat will not float to the top of the message list. 2.Contact Customers - It is easier for employees to delete one-way customers. After filtering out the one-way customers, they can swipe left to delete them individually, or in batches. 3.Customer Moments - Content posted in Moments can now be displayed to all added customers. 4.Customer Group - The anti-harassment functionality now includes removing members sending QR codes, voice messages, and chat history. - When a new customer joins an external group, the group admin can click the joining message to view the customer's personal information. - Group name can now be set independently for new groups automatically created by "Join Group Chat". Companies can also use group templates to quickly configure customer groups. - Configuration of New Members is supported for group templates. Companies can batch configure it to groups.

Optimized Productivity Tools and Basic Experience 1.Smart Sheet - Content permissions for a smart sheet can be set based on worksheets, records, and fields, preventing unauthorized modification or leakage of content, and ensuring enhanced security during collaborative work. - Members can be set with different permissions in a smart sheet. Admins can specify that certain members can only view information related to themselves or only add and delete records related to themselves. - "Protected View" is added for smart sheets. Views can be set to be locked or personal, protecting configurations such as filtering, grouping, and sorting from being modified. - A new trigger condition "When the time in the record is reached" is added for automated processes in smart sheets. This condition is suitable for scenarios such as project management and task follow-up where specific time is filled in a smart sheet. 2.IM - Swipe right to the "Minimize" area, emails, documents, files, Workspace apps, and web pages can be temporarily minimized for convenient execution of multiple tasks. - New messages can be displayed in banners and quickly replied, ensuring that important messages are not missed when you handle emails, documents, and approvals in WeCom. - Text in chat images can be translated, making communication between members using different languages more convenient. - Multiple people can be selected and @mentioned in the WeCom app, making it easier to notify multiple group members simultaneously. 3.Search - Global Search supports the search for content in the Calendar and Approvals apps, and provides multi-dimensional advanced filtering capabilities, making it easier to search for events and approval forms. - More options are available for the Group Chats, Chat History, and Document tabs of Global Search in the WeCom app, making content search more accurate. 4.Meeting - Switching companies during a meeting will not interrupt the ongoing meeting in the original company. 5.Docs - Line breaks are supported for editing mindmap nodes on mobile devices. Upgraded Connect with WeChat 1.Channel - When watching a channel update, you can long-press the screen to play it at a faster speed. - When watching a channel update, you can click the profile photo to view the channel homepage, more videos, and live videos in WeChat. 2.WeChat Customer Service - Customer inquiries will be automatically matched with answers intelligently recommended by a chatbot. Optimized Internationalization Experience - WeCom now supports Thai, Vietnamese, Malay, Filipino, Indonesian, Portuguese, German, and Japanese languages.

Optimized Productivity Tools and Basic Experience 1.Document Sheet - Data can be referenced across files. You can use the IMPORTRANGE function to reference data from other sheets. The referenced data updates in real time and can be used for other calculations. This can be used in annual analysis and reports to collect and analyze data from multiple sheets. - Hundreds of math and statistical functions such as XLOOKUP and UNIQUE are added to meet the calculation needs of various industries. Dynamic arrays are also supported to make analysis easier, where one formula can be used to calculate results in multiple cells. - Multiple links, files, and documents can be inserted into a cell. - New types of data validation are added, including geographical location, email, and phone number validation. After these types are set for specific cells, users can view location and navigation information for geographical locations, send emails, and make phone calls directly from the cell through the preview page. - The import local sheet feature is optimized. More Excel properties and formats can be recognized for alignment with online sheets. - The protected range feature is optimized. 500 members can be specified for individual permission configuration. 2.Search - Global search is added in the WeCom app for improved search efficiency. The search scope includes contacts, group chats, chat history, emails, documents, and WeDrive files. - The speed for searching chat history in chats is optimized. 3.Calendar - Existing events can be selected and sent in chats to share events easily. - Participants can be selected in an event or meeting to start a group chat. - Events can be viewed by day with a timeline in the WeCom app for a clear schedule. 4.Basic Capabilities - Text can be extracted from an image in the WeCom app by tapping and holding the image. This can be used to copy, edit, and send text in images quickly. - Chats and chat types can be selected for migration in "Settings" -> "General" -> "Migrate the chat history" for flexible chat history migration. 5.Attendance - Monthly reports in My Statistics and Team Statistics can be sent to learn about the attendance of yourself and team members. 6.HR - Online document templates can be obtained and payrolls in online documents can be uploaded when members publish payslips. 7.Hardware - Cloud hardware devices added by service providers can be bound via Scan QR Code on the homepage. Attendance and access control devices can be added more easily. Upgraded Connect with WeChat 1.Customer Acquisition Assistant - Customers can add members by clicking a link without the need to scan a QR code. This helps improve online customer conversion. - Customer acquisition links can be opened in and outside WeChat, including online customer acquisition scenarios such as ads, live rooms, and company apps. - The number of customers who opened the customer acquisition link and the number of new customers can be viewed, and the first message sent by customers can be obtained via APIs to track conversions of different ads and send data. - 500 members can be configured for a customer acquisition link. Invalid member accounts are skipped to save resources. - Welcome messages and tags can be configured for customers acquired through customer acquisition links. Each link can have different welcome messages and customer tags. 2.WeChat Customer Service Q&As recommended by bots can be added to the wiki automatically. These Q&As are recommended bots during intelligent assisted reception and are accepted by CSRs.

Optimized Productivity Tools and Basic Experience 1. Email - External signature is added, and company name, job title and other personal information can be displayed in the email signature. - Multiple signatures can be customized for different work scenarios, which can be selected specifically for a new email. 2. Calendar - Time zones can be set for events, making it more convenient to schedule meetings with overseas colleagues. 3. Meeting - Participation records can be exported completely, making it easier to view the list of participants after a meeting.

I.Optimized Productivity Tools and Basic Experience 1.Email — Recipients and CC'd contacts are now displayed separately and clearly when you read emails. — Emails that are failed to be sent can now be automatically saved as local drafts to prevent data loss. — It is now possible to view correspondence with colleagues on their profile pages. 2.Calendar — Email participants can be added to events in the WeCom app, making it more convenient to schedule meetings with external contacts and overseas personnel. — Other contacts can be searched and added to events, making scheduling an easy thing. — Members' availability within email groups can be displayed when an event is scheduled. — Detailed information about meeting rooms included in an event can be displayed when the event is synchronized with other calendars. — Email group participants in the event details can be viewed completely.

一、Optimized Productivity Tools and Basic Experience 1.Email — Optimized display rules for unread emails. 2.Calendar — The mobile daily view can now display the end time of the schedule, making the schedule arrangement clear at a glance. — You can now add schedules from emails. 3.Meeting — Meetings now support displaying a unified virtual background set by the host, suitable for formal conference scenarios such as seminars. — Added prompts for switching enterprises during meetings and voice calls.

I. Optimized Productivity Tools and Basic Experience 1. Email - Mails can be enabled for specified members on demand. Enabled members can link their work email to WeCom. - The use of public mailboxes is optimized, allowing users to link more public mailboxes, export emails and send event emails. - The card message for the forwarding of emails to chats is optimized, displaying more email content summary and attachment information. - The display of "My Folders" is optimized for WeCom app, which can be collapsed as needed. - More capabilities are provided for editing email signatures. - Up to 1,000 recipients can be added to an email. 2. Document - The protection range feature for spreadsheets is optimized. - Admins can restrict members with permission to edit documents, sheets, and smart sheets from copying and exporting them. - When requesting document permissions, users can send reminders again to approvers. - New columns can be created and column types can be set easily for smart sheets on mobile devices. 3. Calendar - Default event creation type can be changed, making it easier to schedule events and meetings. - New events can be created by copying existing events, allowing for quick addition of recurring events. - ICS calendar files can be added to Calendar for centralized event information management. - Optional participants can be set for events to determine whether they are required to participate. 4. Meeting - The host can enable "Break" during a meeting. - Participants can enable "Timer" during a meeting to have better control over their speaking time. - Real-time transcription and captioning can be set to display English translations during a meeting. - Multiple languages are supported in a meeting. 5. Search - Workspace apps can be searched easily with app descriptions. 6. Chat and basic experience optimization - Chats can be muted separately and collapsed, making it easier to manage the message list. - Multiple messages can be selected and added to documents, emails, events, and to-dos. - In "Settings" -> "General" -> "Storage Space", chat history can be filtered and deleted in batches based on chat type. - "Notification settings on mobile for login to WeCom on PC" can now be displayed and configured quickly on the multiple device management page. 7. Attendance - Correction of missed punches can be configured for normal punch records. Applications for correction of missed punches can be submitted for rest days or workdays without exceptions. - Work duration and overtime method can be set for "Flexible Work Time". - Start time of a new day can be set for "Flexible Work Time", and cross-day punches can be recorded. 8.Approvals - Employees can submit applications for correction of missed punches in Approvals. - The pending and processed document lists can be filtered by the time of document arrival and processing, respectively. II. Upgraded Connect with WeChat 1.Fine-grained Service - View all served external contacts, their follow-up personnel, and group chats they joined. - The number of tags is increased to 10,000. When broadcasting messages and sharing posts in Moments, you can filter customers based on tags. - Employees can filter and delete one-way customers. 2. WeChat Customer Service - It's easier to get customer service QR codes. Place the QR codes on web pages, offline locations, and other scenarios. WeChat users can scan the codes to contact customer service. III. Optimized Security Management Abilities 1. Use Two-Step Verification - Admins can configure "Use two-step verification" in "Admin Console" -> "Security Management" -> "Login Management". After configuration, when opening WeCom app, members must complete the two-step verification on the page. 2.File Leakage Prevention Optimization - A whitelist can be set for the application scope of File Leakage Prevention, and you can view and configure file operation records, restrictions on sharing files externally, and file download/export permissions.

I. Optimized Productivity Tools and Basic Experience 1. Email - Open a contact's business card page and write an email directly to him for efficient communication. - You can write an email to all members in a group chat, and the recipients are added automatically. - When composing an email, you can select recipients in batches by organization or department for quicker email sending. - When composing an email, you can @mention colleagues easily by selecting the recipients preferentially. - When replying to an email, you can add the original email attachment with one click after adding a new recipient. 2. Document - An automated process is added. You can configure conditions in smart forms to automatically trigger operations such as record modification and sending notifications. You can set up processes such as "remind me when a record is modified" and "remind me to check at a certain time" to increase collaboration efficiency. - The dates calculated by formulas or the referenced dates can be displayed on the time bars of Gantt views. Dates calculated using work hours can also be displayed in Gantt views. - The Kanban view allows grouping by multi-select, association, or personnel column type. Tasks assigned to multiple people can be displayed separately in Kanban. - You can set to modify the current view only for smart sheet notices, diversifying the content for different notices. 3. Meeting - You can minimize the meeting to a small window and continue to watch the ongoing presentation while returning to the main interface or the home screen. 4. Improved Basic Chat Experience - The number of messages that can be pinned in a group has been increased from 1 to 5 so that group members will not miss any important messages. - The "Back to the quoted message" feature allows users to view a quoted message and then quickly return to the previous location, making browsing through messages much easier. 5. Manage Company - The order of companies in the company list can be adjusted for better management. 6. Approvals - Sub-admins are allowed to manage leave rules and leave balances. Companies can configure the management permissions of HR specialists as needed. - Companies can import or modify annual leave balances based on the year of leave allocation for easier management of historical leave balances. 7. HR - Payrolls with dual headers can be imported, and salary items that are empty or zero can be hidden. II. Upgraded Connect with WeChat 1. WeChat Customer Service - You can now view bots' chat history by reception process, satisfaction, and chat ID. - Intelligent reception assistant is supported on mobile. The chatbot can assist the receptionist in answering inquiries or providing information to improve efficiency. 2. Basic experience optimization - When a customer inherited from an existing member consults the predecessor, they will be prompted to contact the successor for a better service experience. III. Optimized Security Management Abilities 1. Security Management - After enabling "Restrict downloading and exporting files" in File Leakage Prevention, you can set permissions to allow members within/outside the company to request download permission from the file owner for flexible file security control.